Jimbaran Puri is simply amazing ! From the beautiful gardens and pristine pool to the lovely beach and the constant care of our room during our stay, it was a peaceful and serene retreat. But what truly touched us at Jimbaran Puri was the exceptional staff. Despite our extensive travels, we've never encountered a team quite like this, blending professionalism and warmth in a way that made our stay truly unforgettable.
Whether it was Gian's warm welcome at the restaurant, Tude's impeccable service and friendly demeanor, or the efforts of Janu and the rest of the team, we felt genuinely looked after. Even on the beach, Ardika ensured everything was perfect from the moment we arrived. And at breakfast, Ari's attentive service was remarkable. While we can't mention everyone by name, every single staff member made our stay at Jimbaran Puri exceptional.
However, we want to express our deep gratitude to Wulan for going above and beyond when we really needed help. Our journey in Indonesia hit a snag due to an unexpected issue, and Wulan took the time to assist us in finding a solution. She guided us through the process, comforted us with her warmth and kindness, and ultimately found a positive resolution to our situation. Wulan's exceptional efforts went beyond her job description, ensuring that we could continue our journey smoothly. Without her, it simply wouldn't have been possible. We sincerely hope that the Hotels management will recognize and reward Wulan for her outstanding contribution in making Jimbaran Puri one of the best hotels we've ever stayed at.
Warm regards,
C.F & F.Z (#30)
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