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About Beryl Palace Hotel and Spa
Hotel Beryl Palace Hotel and Spa in Hanoi offers a range of amenities, including parking, a restaurant, a bar, a fitness center, a business center, laundry, and dry cleaning. The hotel also features (Read More)family rooms, a safety deposit box, a spa and wellness center, massage services, and BBQ facilities. Guests can enjoy air conditioning and concierge service. The hotel has a spacious lobby with a beautiful view, and the staff are friendly, helpful, and polite. The location is also highly praised by guests. The hotel is conveniently located in the Old Quarter and is close to famous landmarks. Overall, Hotel Beryl Palace Hotel and Spa is a convenient and comfortable choice for travelers in Hanoi.
The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin/double room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a wardrobe.
The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view.
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 1 bed.
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.
The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views.
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as garden views. The unit has 2 beds.
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 2 beds.
The property and staff were really amazing! They were so helpful and lovely definitely recommend staying here! Very pretty place
A man was working on a tin roof next door very early in the mornings
Published on 04 Jan 2024
Leslie
family with young children
9.0
Superb
Service personnel were great!
Service personnel were great!
Sound proofing of the room needs to improve.
Published on 30 Dec 2023
Avinash
young couple
5.0
Passable
Passable
Exceptional service. All the staff were super helpful and the location is quite central too.
The hotel itself was not up to the expectation. The pics on booking.com looked amazing but in reality the hotel and the room seemed quite old, and in need of maintenance.
Published on 27 Dec 2023
Bernard
family with young children
10.0
Exceptional
Wonderful and comfortable hotel in the Old Quarter
Very nice hotel in the middle of the Old Quarter near all the sites. Good food and cafes nearby. Five minute walk from Train Street. Twenty minute walk from Ho Chi Minh Mausoleum and Hon Kim Lake.
The staff was very friendly and welcoming. Sorry to have to say goodbye. But I have a new home in Hanoi and I'll be back for sure.
Published on 23 Dec 2023
Prithvi
family with young children
9.0
Superb
It was a nice and pleasant experience. I would definitely recommend this hotel to my friends and family, of course with
1) Location of the property,
2) Behavior of the staff &
3) Last 2 tours (Halong Bay Tour & Ninh Binh Tour) out of 3 tours, I booked from hotel.
1) First tour (Jeep tour) out of 3 tours, I booked from the hotel &
2) Breakfast (the food does not encompass the sensitivities of people from different religions and community).
Published on 23 Dec 2023
Lucie
family with young children
7.0
Good
Could use some deep cleaning and regular maintenance check.
Richie was helpful and responded to all our questions and requests before arrival.
Our flight was delayed an hour; the airport pick up and staff waited for us patiently, which we really appreciated.
Breakfast selection was very good.
Our room wasn't properly ready and cleaned when we arrived at 4 am. There were garbage under the bed that was left behind by previous guests, and there was a sticky liquid on the night table from previous guests.
Faucets handles could use some cleaning/ polishing. It is full of soap scum.
No bath soap or body wash in shower. We had to use shampoo to wash ourselves on first night.
The shower pipe is leaking. It could use some fixing
We pointed out the sticky liquid and missing soap to housekeeping the next morning and were rectified.
On our last day before checking out, I asked housekeeping for a bottle of water to take along with us. They said No.
(Read More)
Published on 21 Dec 2023
Panashe
solo traveller
10.0
Exceptional
Best staff service in Vietnam!!!! Thank you
The staff were exceptional. Kind supportive. Helpful. Friendly. The staff that went the extra mile everyday - Sophia, Marry, Paula, Kate and Kiera! Absolutely brilliant and made me feel so welcome -thank you
That my staff was short - Ill have to come back again cause the staff were brilliant!
Published on 18 Dec 2023
Takigawa
young couple
9.0
Superb
Superb
All the stuff are so kind and friendly. Location is also good for us.
No hot water for shower sometime and the shower curtain was dirty. The breakfast area is small and crowded.
Published on 18 Dec 2023
Khaled
family with young children
10.0
Exceptional
Exceptional
The hotel is clean..the location is good..the reception is excellent..the staff are always smiling..I thank all the staff, especially.. (Sofia)
Published on 17 Dec 2023
Silke
solo traveller
9.0
Superb
Superb
Very nice and friendly staff. Especially Paula at the reception. Big thanks to you :-) The room was clean and the bed was comfortable.