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Hotel

Best Western Inverness Palace Hotel & Spa

Inverness city centre (0 kms from )

Ranked 8 out of 50 best hotels in inverness

8.1
(2372 reviews)

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Classic Double or Twin Room

  • Max 2 Adults
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    A private bathroom, flat-screen LCD TV and free Wi-Fi are featured in this room. A selection of contemporary or period rooms are available.

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    Classic Single Room

  • Max 1 Adult
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    A private bathroom, flat-screen LCD TV and free Wi-Fi are featured in this room.

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    Classic Double or Twin Room

  • Max 2 Adults
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    A private bathroom, flat-screen LCD TV and free Wi-Fi are featured in this room. A selection of contemporary or period rooms are available.

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    River View Double/Twin Room

  • Max 2 Adults
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    With views over the River Ness and Inverness Castle, full use of the leisure facilities, free parking and valet service. King or super-king bed available, as well as mineral water and shortbread in the room.

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    Family Room

  • Max 2 Adults
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    The family rooms offer an en-suite bathroom for 2 adults and up to 2 children. A flat-screen LCD TV and free Wi-Fi are featured in this room.

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    Cozy Double Room

  • Max 2 Adults
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    This small double room has an en suite bathroom, flat-screen LCD TV and free Wi-Fi. These rooms are not located in the main property building.

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    All Facilities for Best Western Inverness Palace Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
    Room Amenities Heated pool, Pool cover, Wardrobe or closet, Clothes rack, Desk, Shallow end, Seating Area, Carpeted, Safety deposit box, Fan, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Restaurant, Kid-friendly buffet, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Key access.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Pets allowed, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Steam room, Swimming pool toys, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Manicure, Personal trainer, Back massage, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Swimming pool, Foot massage, Make up services, Body wrap, Swimming Pool, Fitness centre, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage.
    Transport Accessible parking, Street parking.
    Outdoor & View River view, View.
    Shops Barber/beauty shop.

    Guest Ratings For This Property

    8.1
    Based on 2372 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.69

    Value For Money

    7.77

    Facilities

    8.48

    Reviewers Mention About Best Western Inverness Palace Hotel & Spa

    The Best Western Inverness Palace Hotel & Spa received positive reviews for its beautiful decor, comfortable beds, friendly staff, and amazing breakfast. Guests enjoyed the stunning river views, conv (Read More)enient location near the main shopping area, and easy walking distance to attractions. Some guests appreciated the upgrade to a river view room and the accommodating staff. While some experienced minor issues with room maintenance, overall, the hotel provided a great experience worth returning for.

    Guest Reviews

    Faye
    family with young children
    10.0
    Exceptional
    Excellent stay, restaurant staff at breakfast could have more knowledge regarding gluten free
    Beautiful hotel
    N/A

    Published on 04 Jan 2024

    John
    family with young children
    7.0
    Good
    Overall a good stay, but a little staff polish was occasionally lacking.
    The hotel was set in a beautiful and historic building, benefiting from a recent renovation. The staff were very friendly and the location of the hotel perfect. The gym, spa and pool facilities were excellent.
    The hotel was very busy, full of New Year coach tour visitors. As such breakfast times were somewhat fraught, some food options had run out and the staff were stretched. On our arrival, a few mistakes were made with our drink and food choices.

    Published on 03 Jan 2024

    Claudia
    family with young children
    7.0
    Good
    Nice place to stay in central Inverness.
    Great location, friendly staff.
    The parking was difficult, as the 22 spaces available were all taken and I had to pay $20 (refundable) to get a permit to park 5 min walk down the road.

    Published on 03 Jan 2024

    Thomas
    young couple
    7.0
    Good
    Good
    Location, lobby, bedding
    Bathroom

    Published on 03 Jan 2024

    Sharn
    young couple
    6.0
    Pleasant
    Great location avoid breakfast.
    great location, room was comfortable and the spa was a bonus.
    Breakfast was poor, hot food was luke warm, fried eggs were grey and flat, scrambled were solid

    Published on 02 Jan 2024

    Alison
    solo traveller
    7.0
    Good
    Good
    Swimming pool area excellent. Location great. Very comfy bed.
    Breakfast: first day had a "takeaway" breakfast with hot bacon sandwich- was fine but 2nd day went down for self service breakfast - all food at best tepid, unappetising & poor quality. Wouldn't go for this option if stay again as was so poor

    Published on 02 Jan 2024

    Mark
    family with young children
    9.0
    Superb
    Overall had a fantastic stay with my family. I would recommend to my friends.
    The location was great. Close to our tour meeting spot and easy access to the city
    Pool opening times could have been improved. 9pm closing at night with 8:30pm last entry is quite early

    Published on 02 Jan 2024

    Susannah
    family with young children
    10.0
    Exceptional
    Perfect
    Everything

    Published on 01 Jan 2024

    Sheryl
    young couple
    9.0
    Superb
    Superb
    Great experience. Very happy with standard of accommodation and service. Would definitely stay here again if travel to Inverness a day recommend
    All good

    Published on 31 Dec 2023

    Jill
    young couple
    9.0
    Superb
    Thoroughly enjoyed our stay.
    Easy, quick check-in. The room was clean and perfectly adequate for one night. Staff in the bar were polite and friendly. Breakfast in the morning was absolutely lovely.
    Nothing.

    Published on 29 Dec 2023

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