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Best Western Melbourne City

Flinders Street (0 kms from Crowne Plaza Melbourne an IHG Hotel)
16 Spencer Street

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About Best Western Melbourne City

Best Western Melbourne City, located on Spencer St, offers excellent service and a convenient location. The rooms are clean and well-maintained and are a great value for money. The AC works well (Read More), and the Wi-Fi is reliable. The staff is friendly and accommodating, ensuring a pleasant stay for guests. The hotel is centrally located, making it easy to access public transport and explore Melbourne's famous landmarks. Overall, Best Western Melbourne City is highly recommended for its service, location, and value.

Room Types Available

Shoebox Double Room
  • Max 2 Adults
  • Read More

    Features a compact en suite bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels.Please note, that this room type is not pet-friendly.

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    Standard Twin Room
  • Max 2 Adults
  • 1 Photo available
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    Features a compact en suite bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels.Please note, that this room type is not pet-friendly.The room caters for a maximum of 2 adults and a maximum of 1 child, but cannot exceed 2 guests in total (see Hotel Policies).

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    Matchbox Single Room
  • Max 1 Adult
  • Read More

    Designed for solo travelers, includes a work desk with Wi-Fi capability, plus an LCD TV with cable channels.Please note, that this room type is not pet-friendly.

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    Standard Trio Room
  • Max 3 Adults
  • 1 Photo available
  • Read More

    Features a compact en suite bathroom, tea and coffee making facilities, air conditioning and a plasma TV with satellite channels.Please note, that this room type is not pet-friendly.Rates shown are for 2 people. The room caters for a maximum of 3 adults and a maximum of 1 child but cannot exceed 3 guests in total (see Hotel Policies).

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    Courtyard Room - Pet Friendly
  • Max 2 Adults
  • 1 Photo available
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    This double room features air conditioning.Please note that this room type is pet-friendly. Charges are applicable and pet availability is on a request basis. For more information, please contact the property using the contact details found on the booking confirmation.Additional $30.00 per night pet fees is applicable

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    Rooftop Apartment
  • Max 2 Adults
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    This apartment has a cable TV and air conditioningPlease note this room cannot accommodate pets.Please note that this room is not accessible by lift. There are 21 steps to the rooftop apartment and may not be suitable for some guests.

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    Standard King Room
  • Max 2 Adults
  • 1 Photo available
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    Please note, that this room type is not pet-friendly.

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    Best Western Melbourne City is featured in

    Guest Ratings For This Property

    7.8
    Based on 4345 Reviews
    100% verified reviews

    Comfort

    8.17

    Cleanliness

    8.23

    Value For Money

    8.16

    Facilities

    7.63

    Guest Reviews

    Annet
    family with young children
    8.0
    Very good
    Perfect for a short stay in the city!
    Location was so great really easy to get to and get back to on free trams. Beds were super comfortable and it was really nice sharing with our teenage son that his bed was separate to ours by a dividing wall.
    Room had no hooks or storage or hanging space to put stuff. Bathroom was TINY.

    Published on 02 Jan 2024

    Susan
    solo traveller
    7.0
    Good
    Good
    Comfortable room despite being described as shoebox Quiet, although by lift which wasn't working when I was there so could be noisier Staff helpful when I checked in at 1.30am Close to tram lines and train station
    Window opened to inner courtyard making room very very dark, needed light on at all times Rooftop terrace was not open, part of the reason I booked so was disappointed this wasn't on website, booking info

    Published on 02 Jan 2024

    Ndomupeishe
    solo traveller
    10.0
    Exceptional
    Fantastic
    Staff

    Published on 02 Jan 2024

    Tanya
    family with young children
    8.0
    Very good
    Suited our brief 1 night stay
    Close to Sth Cross Station like we needed. Free wifi. Friendly staff
    Our room had a bad odour

    Published on 02 Jan 2024

    Mickitja
    young couple
    8.0
    Very good
    The stay was good, but couldve been great if the room was cleaner and the guest elevator was working.
    Great location and having the pizza restaurant available for dinner and fresh coffee in the morning available downstairs was great
    The room was below expectations in regards to cleanliness, the floor/carpet was quite dirty

    Published on 01 Jan 2024

    Theo
    family with young children
    8.0
    Very good
    Very comfy friendly staff
    Great location comfy beds
    Pillows way too soft.

    Published on 01 Jan 2024

    Lil
    young couple
    6.0
    Pleasant
    Pleasant
    Close to city and train station
    Room was very very small. Shower not suitable size at all. No signage on levels. Need extra towel.

    Published on 01 Jan 2024

    Leah
    solo traveller
    9.0
    Superb
    Superb
    Staff location clean comfortable great price
    Air conditioner couldn't be turned down without turning off needed it to made warmer

    Published on 01 Jan 2024

    Daniel
    young couple
    8.0
    Very good
    Very good
    Great location in CBD
    The tap has to be carefully used or it sprays water everywhere.

    Published on 31 Dec 2023

    Jan
    solo traveller
    3.0
    Poor
    My stay was pretty ordinary.
    staff were friendly and helpful
    urine stains on doona; door handle to courtyard broken & I was locked out for half an hour shouting for help, food from restaurant not good and overpriced, shower ran hot & cold, generally unclean.

    Published on 31 Dec 2023

    Location & Nearby Places

    Flinders Street (1.0 Km from city center)

    16 Spencer Street

    15 Nearby Attractions

    Sea Life Aquarium

    0.3 km

    Eureka Tower

    0.8 km

    Flinders Lane

    0.9 km

    Starward Distillery

    0.9 km

    Street Art at Centre Place

    1.0 km

    Dandenong Ranges

    1.0 km

    Flinders Street Station

    1.1 km

    South Melbourne Market

    1.1 km

    National Gallery of Victoria

    1.2 km

    Queen Victoria Market

    1.5 km

    Sofitel Melbourne

    1.7 km

    Melbourne City Centre

    1.8 km

    Shrine of Remembrance

    2.0 km

    Arts House

    2.0 km

    Yarra Valley

    2.0 km

    See All Attractions

    Top Facilities

    parking

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    All Facilities for Best Western Melbourne City

    Category Facilities
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet, Additional toilet.
    Room Amenities Soundproofing, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Iron, Safety deposit box, Fan, Ironing facilities, Heating, Socket near the bed, Cleaning products.
    Food & Drink Refrigerator, Electric kettle, Snack bar, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Kitchen, Oven, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Pets allowed, WiFi available in all areas.
    Transport Parking garage.
    Outdoor & View Terrace, Patio, Inner courtyard view.

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