The spacious family room offers air conditioning, heating, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.
The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This suite provides heating and a flat-screen TV with cable channels.
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Queen Room with Two Queen Beds and Walk-In Shower - Balcony/Non-Smoking
The Best Western Plaza Inn offers clean, spacious rooms with friendly and helpful staff. The breakfast is enjoyable and the location is convenient, with easy access to local attractions and a nearby (Read More)grocery store. The hotel caters well to guests with accessibility needs, offering wheelchair accessible rooms and a clean indoor pool. The customer service is exceptional, with staff going above and beyond to ensure a comfortable stay, including returning lost items. The hotel also impresses with reliable internet service and overall cleanliness. Highly recommended.
Guest Reviews
Graves
family with young children
4.0
Disappointing
Disappointing
We made the mistake of staying in the pool area. Very loud teenagers and adults after hours of the pool closer. We stayed on the third floor and every sound just radiated and echoed to our room, plus the horrible smell of chlorine radiated throughout the room.
Published on 04 Jan 2024
Cheyenne
family with young children
10.0
Exceptional
Close to DollyWood and the strip.
The bed was huge and comfortable. The room was nice for an overnight stay. The toiletries were a nice touch. They serve a nice hot breakfast bar with plenty of options to choose from both drinks and food.
The only bad thing that happened was waiting to check in. Me and one other woman had waited for almost 15 minutes before we were waited on.
Published on 03 Jan 2024
Claude
young couple
9.0
Superb
Our stay was very restful.
Did not use the breakfast service.
Our room was in the indoor pool area and the chloride smell was very strong
Published on 03 Jan 2024
Rodney
family with young children
8.0
Very good
Very good
It was a nice clean room. It was kept clean during our stay.
There were multiple large groups staying at the same time. Several of the groups were up way past 1:00am. I was a kid once so I wasn't going to complain, but things like that take it off the romantic list. Overall, it was a very good stay.
Published on 02 Jan 2024
Alyssa
family with young children
7.0
Good
Good
The location and how big the rooms was.
How small the hot tub was and how shallow the big pool is.
The floors was gritty and nasty before I left I had black feet and that never happens to my feet.
Published on 02 Jan 2024
Wade
group
6.0
Pleasant
Disappointing breakfast
Gravy for biscuits was very good.
The biscuits were hard and cold
Published on 01 Jan 2024
Lori
young couple
2.0
Very poor
Very poor
Buses rolling in at 11pm honking horns. Staff didn't do anything about it. Had to walk outdoors to get the pool.
Published on 01 Jan 2024
Chris
young couple
6.0
Pleasant
Not a bad stay; but slightly over priced
The Breakfast was scrumptious
I dont think I got the same value as I paid for
Published on 01 Jan 2024
Delia
young couple
8.0
Very good
Id stay there again.
It was easy to check in and out. Very clean.
Thermostat seemed off in the room. It was very hot.
Published on 01 Jan 2024
Jessica
family with young children
10.0
Exceptional
My stay was relaxing and the room was very nice
The breakfast was very good
The room was very clean!
The location was convenient
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Non-smoking rooms.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
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