Best Western Plaza Inn, Gatlinburg | Photos, Reviews & Deals @Holidify

Top Facilities

parking

wifi

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

King Room - Non-Smoking

Max 2 Adults

View Deal

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

View Deal

This room features a 32-inch flat-screen TV, microwave, and coffee machine. A refrigerator is also included.

Queen Room with Two Queen Beds - Private Balcony/Non-Smoking

Max 4 Adults

View Deal

This room features a 32-inch flat-screen TV, microwave, coffee maker and refrigerator.It offers a mountain view and a private balcony.

View All Rooms

All Facilities for Best Western Plaza Inn

Category	Facilities
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
Room Amenities	Air conditioning, Desk, Iron, Heating.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Tea/Coffee maker.
Services	Free WiFi, WiFi, Internet services.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Food & drink safety	Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Parking, Private parking, Free parking.
Physical distancing	Physical distancing rules followed.
Transport	Accessible parking.
Pool and wellness	Hot tub/Jacuzzi.
Outdoor & View	Pool view, River view, View, Balcony.

Guest Ratings For This Property

8.5

Based on 2594 Reviews

100% verified reviews

Comfort

8.64

Cleanliness

8.71

Value For Money

8.43

Facilities

8.55

Reviewers Mention About Best Western Plaza Inn

The Best Western Plaza Inn offers clean, spacious rooms with friendly and helpful staff. The breakfast is enjoyable and the location is convenient, with easy access to local attractions and a nearby (Read More)grocery store. The hotel caters well to guests with accessibility needs, offering wheelchair accessible rooms and a clean indoor pool. The customer service is exceptional, with staff going above and beyond to ensure a comfortable stay, including returning lost items. The hotel also impresses with reliable internet service and overall cleanliness. Highly recommended.

Guest Reviews

Graves

family with young children

4.0

Disappointing

We made the mistake of staying in the pool area. Very loud teenagers and adults after hours of the pool closer. We stayed on the third floor and every sound just radiated and echoed to our room, plus the horrible smell of chlorine radiated throughout the room.

Published on 04 Jan 2024

Cheyenne

family with young children

10.0

Exceptional

Close to DollyWood and the strip.

The bed was huge and comfortable. The room was nice for an overnight stay. The toiletries were a nice touch. They serve a nice hot breakfast bar with plenty of options to choose from both drinks and food.

The only bad thing that happened was waiting to check in. Me and one other woman had waited for almost 15 minutes before we were waited on.

Published on 03 Jan 2024

Claude

young couple

9.0

Superb

Our stay was very restful.

Did not use the breakfast service.

Our room was in the indoor pool area and the chloride smell was very strong

Published on 03 Jan 2024

Rodney

family with young children

8.0

Very good

It was a nice clean room. It was kept clean during our stay.

There were multiple large groups staying at the same time. Several of the groups were up way past 1:00am. I was a kid once so I wasn't going to complain, but things like that take it off the romantic list. Overall, it was a very good stay.

Published on 02 Jan 2024

Alyssa

family with young children

7.0

Good

The location and how big the rooms was.

How small the hot tub was and how shallow the big pool is. The floors was gritty and nasty before I left I had black feet and that never happens to my feet.

Published on 02 Jan 2024

Wade

group

6.0

Pleasant

Disappointing breakfast

Gravy for biscuits was very good.

The biscuits were hard and cold

Published on 01 Jan 2024

Lori

young couple

2.0

Very poor

Buses rolling in at 11pm honking horns. Staff didn't do anything about it. Had to walk outdoors to get the pool.

Published on 01 Jan 2024

Chris

young couple

6.0

Pleasant

Not a bad stay; but slightly over priced

The Breakfast was scrumptious

I dont think I got the same value as I paid for

Published on 01 Jan 2024

Delia

young couple

8.0

Very good

Id stay there again.

It was easy to check in and out. Very clean.

Thermostat seemed off in the room. It was very hot.

Published on 01 Jan 2024

Jessica

family with young children

10.0

Exceptional

My stay was relaxing and the room was very nice

The breakfast was very good The room was very clean! The location was convenient

Published on 30 Dec 2023

Best Western Plaza Inn is featured in

46 Best Hotels In Pigeon Forge

$ 58 onwards

45 Best Hotels In Gatlinburg

$ 58 onwards

Other Recommended Stay Options

Twin Mountain Inn & Suites

9.3 (2648 reviews)

$ 109 onwards

La Quinta by Wyndham Pigeon Forge

8.6 (2215 reviews)

$ 116 onwards

Econo Lodge Pigeon Forge Riverside

8.2 (2960 reviews)

$ 99 onwards

Country Inn & Suites by Radisson, Pigeon Forge South, TN

8.1 (2746 reviews)

$ 110 onwards

La Quinta Inn by Wyndham Pigeon Forge-Dollywood

8.7 (1874 reviews)

$ 98 onwards

Ramada by Wyndham Pigeon Forge North

8.3 (3202 reviews)

$ 89 onwards

View All Hotels In Gatlinburg

Other Stays Nearby Best Western Plaza Inn

Bear Nakid

9.9 (77 reviews)

$ 455 onwards

cul-de-sac Cabin on Parkway, 2King Beds & Bunk Beds, Hot Tub, Arcade Games

10.0 (32 reviews)

$ 300 onwards

Bear Clubhouse Hot Tub, 1Mile from the Parkway, 900 in FREE Tickets!

9.5 (34 reviews)

$ 141 onwards

The Lodge at Camp Margaritaville

9.4 (2854 reviews)

$ 129 onwards

Do Not Disturb - Pigeon Forge Smoky Mountain Studio Cabin, Hot Tub, Fireplace

9.4 (96 reviews)

$ 164 onwards

Twin Mountain Inn & Suites

9.3 (2648 reviews)

$ 109 onwards

Other 3-Star Hotels For You

The Brick House: Brand NEW! 3 Bedroom Home with private driveway

9.8 (42 reviews)

$ 258 onwards

Great Smoky Mountain Get-Away

9.8 (42 reviews)

$ 204 onwards

Blue Mountain Mist Country Inn

9.7 (403 reviews)

$ 240 onwards

Romantic Gatlinburg Cabin with Hot Tub and Pool Access

9.7 (63 reviews)

$ 186 onwards

Serenity Bliss

9.5 (53 reviews)

$ 170 onwards

Stylin In The Smokies by Distinctive Getaways

9.5 (47 reviews)

$ 243 onwards

Best Western Plaza Inn

Top Facilities

Check Room Options And Availability

All Facilities for Best Western Plaza Inn

Guest Ratings For This Property

Reviewers Mention About Best Western Plaza Inn

Guest Reviews

Graves

Disappointing

Disappointing

Cheyenne

Exceptional

Close to DollyWood and the strip.

Claude

Superb

Our stay was very restful.

Rodney

Very good

Very good

Alyssa

Good

Good

Wade

Pleasant

Disappointing breakfast

Lori

Very poor

Very poor

Chris

Pleasant

Not a bad stay; but slightly over priced

Delia

Very good

Id stay there again.

Jessica

Exceptional

My stay was relaxing and the room was very nice

Best Western Plaza Inn is featured in

Other Recommended Stay Options

Other Stays Nearby Best Western Plaza Inn

Other 3-Star Hotels For You

Browse Hotel Collections in Gatlinburg

By Hotel Type

By Budget Category

By Star Category

With Specific Facilities