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Best Western PLUS Cotton Tree Inn

Capitol Hill (10 kms from Temple Square)
8.3
(274 reviews)

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Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    This quadruple room features air conditioning and bathrobe.

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    King Room with Bath Tub - Disability Access Room/Non-Smoking

  • Max 2 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

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    King Suite with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    Guests will have a special experience as the suite offers a fireplace. Providing free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

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    King Room with Sofa Bed - Non-Smoking

  • Max 4 Adults
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    This suite has bathrobe and air conditioning.

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    Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking

  • Max 5 Adults
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    Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

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    King Room with Roll-In Shower - Disability Access

  • Max 2 Adults
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    This mobility accessible room offers a flat screen television and a private bathroom with a roll-in shower. A refrigerator, a work desk, and in-room coffee/teamaker are also included.

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    All Facilities for Best Western PLUS Cotton Tree Inn

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Hypoallergenic, Drying rack for clothing, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Desk, Shallow end, Carpeted, Iron, Safety deposit box, Fireplace, Interconnected room(s) available, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
    Pool and wellness Sun umbrellas, Kids' pool, Indoor pool (all year), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
    Outdoor & View City view.

    Guest Ratings For This Property

    8.3
    Based on 274 Reviews
    100% verified reviews

    Comfort

    8.67

    Cleanliness

    8.69

    Value For Money

    8.25

    Facilities

    8.48

    Reviewers Mention About Best Western PLUS Cotton Tree Inn

    The staff at the Best Western PLUS Cotton Tree Inn were praised for their excellence and the breakfast offerings were highly rated. Guests appreciated the clean and quiet rooms, with plenty of USB po (Read More)rts and a decent size fridge. The hotel's safety measures, such as key card access entry and well-lit parking lot, were also mentioned positively. The location was convenient with many restaurants nearby. Some guests had minor complaints about the air conditioning and laundry facilities, but overall, the hotel received positive feedback for its cleanliness, comfort, and friendly staff.

    Guest Reviews

    Steven
    young couple
    8.0
    Very good
    Very good
    The room was large, comfortable, and clean.
    The pool is closed, the indoor pool was a large part of our reason for choosing this hotel, disappointing that nothing stated the pool was closed until we tried to swim.

    Published on 02 Jan 2024

    Rosana
    young couple
    8.0
    Very good
    Very good
    Good breakfast. Location suited us because of family in the neighborhood.

    Published on 23 Nov 2023

    Julie
    young couple
    8.0
    Very good
    Very good
    Good, better than some provided at equivalent properties.
    Shower was a water waster - flow was too heavy.

    Published on 23 Nov 2023

    Ashlie
    family with young children
    8.0
    Very good
    Husband needed to better sleep for work. This helped immensely.
    Pretty much everything. Staff was nice and the room was amazing.
    The fact that some of the other guests were kind of rude when it came to the pool.

    Published on 16 Nov 2023

    Anonymous
    young couple
    9.0
    Superb
    Comfortable room with couch to relax on.
    Close to freeway

    Published on 27 Oct 2023

    Roofing
    review category business travellers
    8.0
    Very good
    Very good
    it was good. Adequate for my needs and was open early.
    Hot tub and pool were closed

    Published on 23 Oct 2023

    Barb
    family with young children
    8.0
    Very good
    All in all, a pleasant experience. Quiet and comfortable.
    Great.
    No elevator where I stayed.

    Published on 18 Oct 2023

    Grey
    young couple
    3.0
    Poor
    Call before booking.
    The location was good.
    This was my second stay at a best western hotel this year, and again, the pool was not working. This is part of the room amenities and part of the reason I booked with them. I stayed 3 nights, and the pool was not operational for our entire stay. Although I understand the need for cleaning, I feel this should be stated during booking or a discount should be offered. I will be staying at the Hilton in the future during my quarterly visits to Salt Lake.

    Published on 17 Oct 2023

    Barbara
    family with young children
    10.0
    Exceptional
    No glitches
    Good breakfast Good location for our needs

    Published on 15 Oct 2023

    Samantha
    young couple
    5.0
    Passable
    The staff was extremely rude. We wont stay there again.
    They promised us a rollover bed, then gave it to someone else

    Published on 07 Oct 2023

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