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About Best Western Plus Hacienda Hotel Old Town
The Best Western Plus Hacienda Hotel Old Town, which is a 10-minute walk from the Old Town Trolley Station, features an on-site restaurant and an outdoor heated pool. Traditional Mexican food is serv (Read More)ed at the hotel's in-house restaurant A wide selection of limited-edition tequila is available at the restaurant, which also features rooftop views. Some of its other facilities include a fitness centre and a hot tub for deep relaxation.Â
Offering a sofa bed, this air-conditioned room features a cable TV, a microwave, a refrigerator and a coffee machine. An in-room safe is also provided.The well-being of our team members and hotel guests is of paramount importance. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization?s statements regarding the COVID-19 cases. We are following guidelines from these agencies as well as the local health departments.Operating Policies during the COVID-19 Pandemic:? All guest rooms have individually controlled AC/heating units, with open-air corridors throughout our eight (8) building, hillside property, spread across four acres? Conveniently located near the Intersection of I-8 & I-5? Walking Distance to Amtrak & Trolley StationsPLEASE DON?T HESITATE TO REACH OUT WITH ANY QUESTIONS OR CONCERNS.VISIT THE FRONT DESK OR CONTACT 619-298-4707 AND ASK FOR THE MANAGER ON DUTY.
Offering a sofa bed, This air-conditioned queen room features a cable TV, a microwave, a refrigerator and a coffee machine. An in-room safe is also provided.
This air-conditioned deluxe room features a cable TV, a microwave, a refrigerator and a coffee machine.Please note, this room type is located in the 800 building which is closest to the front desk lobby.
Offering a bay view, this air-conditioned room features a cable TV, a microwave, a refrigerator and a coffee machine. An in-room safe is also provided.
Offering a bay view, this air-conditioned room features a cable TV, a microwave, a refrigerator and a coffee machine. An in-room safe is also provided.
Located by Old Town. Easy to access rest of San Diego central area,Balboa park & museums.
Great location for Old Town. Room very clean.
Easy public transport to central San Diego too.
Close to Old Trolley Trolley Tours starting location.
Published on 30 Dec 2023
Janet
young couple
10.0
Exceptional
Exceptional
None of the ice makers worked except the one behind the lobby which was not convenient
Published on 30 Dec 2023
K-gee
family with young children
10.0
Exceptional
We had fun there!
Very good location. It is in the old twon area.
Published on 30 Dec 2023
Juan
young couple
9.0
Superb
Superb
Good..breakfast ..
Some construction going on
Published on 29 Dec 2023
Andrew
young couple
10.0
Exceptional
Exceptional
super friendly staff great amenities. very close to old town San Deigo with great food and entertainment.
great price for the room for how close everything is
Published on 29 Dec 2023
Nancy
family with young children
10.0
Exceptional
The hotel was wonderful and great service. Easy access to restaurants and shops.
Access to many attractions, and the views.
Turning on the AC triggered my allergies, might have not been turned on in a while.
Published on 28 Dec 2023
Ingrid
young couple
4.0
Disappointing
Loved the hotel, loved the housekeeping staff very unhappy with front desk staff
Location is great walking distance to restaurants shops and church, room very clean housekeeping staff very friendly and welcoming area outside room hotel premises very clean well maintained
Front desk staff rude unwelcoming unable to do the simplest things to accommodate guests, room keys kept malfunctioning needed to keep going to from desk to reactivate when doing so upsetting front desk staff even though we had no control of this, not friendly staff made us feel uncomfortable
Published on 24 Dec 2023
Robert
young couple
8.0
Very good
Layover visit to OldTown
Location and architecture
The cost of transportation to get to and from the airport adds $40, for 2 people, to the cost.
Published on 23 Dec 2023
Anna
young couple
10.0
Exceptional
relaxing and fun
Great location beautiful rooms
Published on 22 Dec 2023
Robert
review category business travellers
7.0
Good
Good
The location is amazing, the Old Town and its history gives you a real vacation vibe, and it's such close walking distance to the Old Town Restaurants and shops. So close, you can almost throw a rock. The property has character with its unique layout on the hillside, its like being in a maze trying to find your room. Makes for an interesting stay.
The hotel is however very dated, the exterior is historic in itself and beautiful and has that Hacienda feel to it as expected. The rooms on the other hand need a renovation bad, old TV's, dingy tub, shower and curtain, uncomfortable beds. It was just ok, in my opinion. The location and uniqueness of the property makes up for the drab rooms, otherwise it just another mediocre hotel on the interior.
Published on 21 Dec 2023
Location & Nearby Places
Mission Hills
(5.2 Km from city center)
4041 Harney Street
15 Nearby Attractions
Whaley House Museum
0.1 km
Catholic Church of the Immaculate Conception San Diego
All Facilities for Best Western Plus Hacienda Hotel Old Town
Category
Facilities
Business facilities
Meeting/banquet facilities, Business centre.
Activities
Live sport events (broadcast), Happy hour, Golf course (within 3 km).
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Access to health care professionals.
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Media & Technology
Cable channels, TV, Flat-screen TV, Telephone.
Services & Extras
Key card access, Alarm clock.
Common areas
Sun terrace, Picnic area, Shared lounge/TV area.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, WiFi available in all areas.
Pool and wellness
Outdoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
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