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SureStay Plus by Best Western Texas City I-45

10620 Emmett F. Lowry Expressway

Ranked 20 out of 20 best hotels in galveston

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Room Types Available

Queen Room with Two Queen Beds
  • Max 4 Adults
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    The quadruple room offers a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

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    King Room
  • Max 2 Adults
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    The spacious double room provides a coffee machine, parquet floors, as well as a private bathroom featuring a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

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    King Room with Spa Bath
  • Max 2 Adults
  • 2 Photos available
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    The spacious double room offers a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

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    Queen Room with Two Queen Beds and Bathtub - Disability Access
  • Max 4 Adults
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    The quadruple room features a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.

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    King Suite with Sofa Bed
  • Max 4 Adults
  • 1 Photo available
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    The suite features a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift.

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    King Suite with Sofa Bed and Bathtub - Disability Access
  • Max 4 Adults
  • 1 Photo available
  • Read More

    The suite features a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer.

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    King Suite with Sofa Bed, Bathtub, and Communication Assistance - Disability Access
  • Max 4 Adults
  • 1 Photo available
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    The suite features a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer.

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    SureStay Plus by Best Western Texas City I-45 is featured in

    Guest Ratings For This Property

    8.7
    Based on 180 Reviews
    100% verified reviews

    Comfort

    9.09

    Cleanliness

    9.02

    Value For Money

    8.91

    Facilities

    8.96

    Reviewers Mention About Best Western Texas City I-45

    The SureStay Plus by Best Western Texas City I-45 has received mixed reviews. Some guests praised the clean and comfortable rooms, with convenient amenities such as quality toiletries and a mini-frid (Read More)ge. Others were disappointed by the lack of soundproofing and noisy guests, causing disturbances during their stay. The breakfast was found to be basic and limited in options. The hotel's location near restaurants and shopping areas was appreciated by many guests. Overall, opinions were divided on the value for money offered by the hotel.

    Guest Reviews

    Prenae
    young couple
    10.0
    Exceptional
    Exceptional
    Clean
    Everything was great

    Published on 19 Dec 2023

    Monique
    solo traveller
    8.0
    Very good
    Beautiful renovations! Friendly staff.
    Beautiful renovations! Friendly staff.
    Rushed check out. Not very welcoming to guest who paid for their stay.

    Published on 12 Dec 2023

    Dennis
    young couple
    6.0
    Pleasant
    Pleasant
    BREAKFAST

    Published on 04 Dec 2023

    Dwayne
    young couple
    1.0
    Bad
    HORRIBLE, because they never honored my reservations.
    I called to let the hotel know our arrival time and the lady on the phone said we did not have reservations, however, she could make reservations for us. I asked her if it would be for the same price and she stated no, the price would be higher. I argued with her and ended up hanging up because she was not friendly at all. I will never stay at this hotel again.
    The lady could have honored my reservation, which I had an e-mail confirmation. She told me to call booking and have them book me another room somewhere else.

    Published on 01 Dec 2023

    Lard
    family with young children
    8.0
    Very good
    Very good
    It was comfortable
    Couldn't see truck from my room

    Published on 22 Nov 2023

    Johnathan
    young couple
    7.0
    Good
    Good
    Big room dark out shades
    Breakfast was so so

    Published on 15 Nov 2023

    Johnathan
    young couple
    1.0
    Bad
    They sold our room out from under us and wouldn't give us a room
    Nothing
    Nothing

    Published on 15 Nov 2023

    Teresa
    young couple
    10.0
    Exceptional
    Great stay.
    Everything
    Nothing

    Published on 09 Nov 2023

    Henry
    young couple
    1.0
    Bad
    Crap
    They had a motorcycle rally and even though I booked, they sold room from under me, put me in a two bed room and charged me 20 dollars more. Didnt apologize just denied the reservation existed even though I had confirmation number
    Them selling my King room out from under me and giving me 2 full bed room and charged me 20 dollars more. Even though I had booking number confirmation, they denied ever getting it

    Published on 08 Nov 2023

    Charles
    young couple
    4.0
    Disappointing
    Disappointing
    Clean
    Messed up reservation from booking .com ...never do that again

    Published on 06 Nov 2023

    Top Facilities

    parking

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    All Facilities for Best Western Texas City I-45

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Hearing accessible, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Toilet.
    Room Amenities Air conditioning, Clothes rack, Desk, Shallow end, Iron, Safety deposit box, Heating, Hardwood or parquet floors.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Services Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock.
    Media & Technology Pay-per-view channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered.
    Reception services 24-hour front desk, Express check-in/check-out, Currency exchange.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
    General Parking, Free parking, Parking on site.
    Pool and wellness Outdoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Sun loungers or beach chairs.
    Transport Accessible parking.
    ₹79 Onwards