SureStay Plus by Best Western Texas City I-45, Galveston

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Room Types Available

Queen Room with Two Queen Beds

Max 4 Adults

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The quadruple room offers a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

King Room

Max 2 Adults

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The spacious double room provides a coffee machine, parquet floors, as well as a private bathroom featuring a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

King Room with Spa Bath

Max 2 Adults

2 Photos available

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The spacious double room offers a coffee machine, parquet floors, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

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SureStay Plus by Best Western Texas City I-45 is featured in

20 Best Hotels In Galveston

$ 61 onwards

28 Hotels In Galveston With Indoor Pool

$ 159 onwards

Guest Ratings For This Property

8.7

Based on 180 Reviews

100% verified reviews

Comfort

9.09

Cleanliness

9.02

Value For Money

8.91

Facilities

8.96

Reviewers Mention About Best Western Texas City I-45

The SureStay Plus by Best Western Texas City I-45 has received mixed reviews. Some guests praised the clean and comfortable rooms, with convenient amenities such as quality toiletries and a mini-frid (Read More)ge. Others were disappointed by the lack of soundproofing and noisy guests, causing disturbances during their stay. The breakfast was found to be basic and limited in options. The hotel's location near restaurants and shopping areas was appreciated by many guests. Overall, opinions were divided on the value for money offered by the hotel.

Guest Reviews

Prenae

young couple

10.0

Exceptional

Clean

Everything was great

Published on 19 Dec 2023

Monique

solo traveller

8.0

Very good

Beautiful renovations! Friendly staff.

Rushed check out. Not very welcoming to guest who paid for their stay.

Published on 12 Dec 2023

Dennis

young couple

6.0

Pleasant

BREAKFAST

Published on 04 Dec 2023

Dwayne

young couple

1.0

Bad

HORRIBLE, because they never honored my reservations.

I called to let the hotel know our arrival time and the lady on the phone said we did not have reservations, however, she could make reservations for us. I asked her if it would be for the same price and she stated no, the price would be higher. I argued with her and ended up hanging up because she was not friendly at all. I will never stay at this hotel again.

The lady could have honored my reservation, which I had an e-mail confirmation. She told me to call booking and have them book me another room somewhere else.

Published on 01 Dec 2023

Lard

family with young children

8.0

Very good

It was comfortable

Couldn't see truck from my room

Published on 22 Nov 2023

Johnathan

young couple

7.0

Good

Big room dark out shades

Breakfast was so so

Published on 15 Nov 2023

Johnathan

young couple

1.0

Bad

They sold our room out from under us and wouldn't give us a room

Nothing

Published on 15 Nov 2023

Teresa

young couple

10.0

Exceptional

Great stay.

Everything

Nothing

Published on 09 Nov 2023

Henry

young couple

1.0

Bad

Crap

They had a motorcycle rally and even though I booked, they sold room from under me, put me in a two bed room and charged me 20 dollars more. Didnt apologize just denied the reservation existed even though I had confirmation number

Them selling my King room out from under me and giving me 2 full bed room and charged me 20 dollars more. Even though I had booking number confirmation, they denied ever getting it

Published on 08 Nov 2023

Charles

young couple

4.0

Disappointing

Clean

Messed up reservation from booking .com ...never do that again

Published on 06 Nov 2023

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Top Facilities

parking

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All Facilities for Best Western Texas City I-45

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Hearing accessible, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Hairdryer, Bath, Toilet.
Room Amenities	Air conditioning, Clothes rack, Desk, Shallow end, Iron, Safety deposit box, Heating, Hardwood or parquet floors.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Coffee machine.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
Services	Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Alarm clock.
Media & Technology	Pay-per-view channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered.
Reception services	24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out.
General	Parking, Free parking, Parking on site.
Pool and wellness	Outdoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Sun loungers or beach chairs.
Transport	Accessible parking.

SureStay Plus by Best Western Texas City I-45

Check Room Options And Availability

Room Types Available

SureStay Plus by Best Western Texas City I-45 is featured in

Guest Ratings For This Property

Reviewers Mention About Best Western Texas City I-45

Guest Reviews

Prenae

Exceptional

Exceptional

Monique

Very good

Beautiful renovations! Friendly staff.

Dennis

Pleasant

Pleasant

Dwayne

Bad

HORRIBLE, because they never honored my reservations.

Lard

Very good

Very good

Johnathan

Good

Good

Johnathan

Bad

They sold our room out from under us and wouldn't give us a room

Teresa

Exceptional

Great stay.

Henry

Bad

Crap

Charles

Disappointing

Disappointing

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