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Big Ben Lodge

no 86 Johnson street polokwane Moregloed

Ranked 23 out of 50 boutique hotels in polokwane

7.7
249 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
    •

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    The hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, a private entrance, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The pool with a view is the standout feature of this double room. Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, flat-screen TV with satellite channels, garden views, as well as chocolate for guests. The unit has 1 bed.

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    Big Ben Lodge is featured in

    Guest Ratings For This Property

    7.7
    Based on 249 Reviews
    100% verified reviews

    Comfort

    8.26

    Cleanliness

    8.14

    Value For Money

    7.92

    Facilities

    7.87

    Reviewers Mention About Big Ben Lodge

    The Big Ben Lodge offers great value for money with clean rooms and a perfect location. However, some improvements are needed such as more sockets by the bed and more towels per person. One reviewer (Read More)had a positive experience with the staff, who went above and beyond to protect their car from rain. Overall, the lodge has nice, spacious rooms and convenient access to nearby services.

    Guest Reviews

    Mmathabo
    young couple
    10.0
    Exceptional
    Excellent
    The breakfast was very good
    The fact that the swimming pool was not maintained

    Published on 01 Nov 2023

    Cacoe
    family with young children
    6.0
    Pleasant
    Pleasant
    Location is good and the welcoming
    Linen was a little bit old

    Published on 23 Oct 2023

    Kim
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Friendly staff was the only good thing about the place
    Hygiene standards are extremely poor, shower was dirty, toilet had stains, shower had no pressure and shower head was stuck in one position facing the wall. There was ant everywhere in the room even on the beds, water marks and stained walls aswell.

    Published on 19 Oct 2023

    Lerato
    young couple
    7.0
    Good
    Proper
    The safe environment and friendly staff.
    The breakfast wasnt so great.

    Published on 16 Oct 2023

    Fusi
    young couple
    7.0
    Good
    It was okay. The facilities are greater than service and breakfast.
    The facility from parking right into the reception was great. The room was spacious and quiet.
    The bathroom window is not secure as there is not burglar and it remains ajar. The breakfast was poor. There were only cereals, fruits, bread and limited eggs/ tomatoe on offer. Table cloth was dirty. After we were served breakfast, nobody attended to us. That has to improve.

    Published on 09 Oct 2023

    Roselyn
    young couple
    6.0
    Pleasant
    Good
    Bed
    Kitchen appliance

    Published on 23 Sep 2023

    Rhangani
    review category business travellers
    8.0
    Very good
    It was okay but network challenges made it difficult to be productive
    Good location
    Wi-Fi and network connectivity issues

    Published on 14 Sep 2023

    Ndinde
    review category business travellers
    8.0
    Very good
    Very relaxing after a long day
    Cleanliness , Location and spacious rooms
    The coffee can be better

    Published on 07 Sep 2023

    Warrner
    young couple
    6.0
    Pleasant
    Pleasant
    Nice people kind and very helpful
    Place is clean

    Published on 04 Sep 2023

    Yinhle
    young couple
    10.0
    Exceptional
    Definitely coming back
    The rooms and surroundings
    Nothing

    Published on 02 Sep 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Big Ben Lodge

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
    Accessibility Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Hot tub, Tile/marble floor, Tumble dryer, Sofa bed, Air conditioning, Ironing facilities, Heating, Pool cover, Wardrobe or closet, Extra long beds (> 2 metres), Clothes rack, Desk, Private entrance, Socket near the bed, Cleaning products, Seating Area, Iron, Safety deposit box, Fan, Pants press.
    Food & Drink Special diet menus (on request), Refrigerator, Electric kettle, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor dining area, Outdoor furniture, Packed lunches, Room service, Dining table, Bar, Coffee house on site.
    Safety & security Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service.
    Services & Extras Towels/sheets (extra fee), Lockers, Towels, Key card access, Linen.
    Media & Technology Radio, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area, Garden.
    Reception services 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Outdoor pool.
    Transport Accessible parking.
    Outdoor & View Pool view, Garden view, View.

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