Resort
Pretty, located in a dreamy location, setup is very nice as well. You get beautiful views from outside of your room. It has a lake, clean swimming pool, well done Spa area.
The place needs a bit of touch up of paint, there are places which look neglected but overall is a good resort in a beautiful setting. Resort was fully booked. Check in and check out was hassle free. It felt a bit odd when they asked us to surrender our room keys for cleaning but it was not an issue.
Rooms
Spacious with good amenities. We constantly had to request toiletries, tea and coffee sachets. We would expect them to provide a reasonable amount of stuff and not expect guests to constantly request these small things. Having said that they did send what we asked for, at no extra cost. The TV in the room had no active subscription which again they provided when requested. Dont know why they expect guests to request these basic things- doesnt give a premium feeling even though one pays a premium to stay.
Staff
Room service was poor, staff appeared disinterested, were constantly on there mobile phones. Had to send them back and forth three or four times for one request.
Restaurant staff were friendly, quick and served with a smile.
Food
Breakfast was routine, they make fresh dosas and omelettes which were nice but overall nothing special- this was included in room price.
We ate dinner and felt food was ok and reasonably priced but nothing like wow
Summary
Overall premium price for a premium location but unfortunately not a premium experience
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