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Canopy By Hilton Charlotte SouthPark

Downtown charlotte (6 kms from Freedom Park)

Ranked 13 out of 46 best hotels in charlotte

8.6
(666 reviews)

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King Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Room - Hearing Access

  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

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    Premium King Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.

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    Premium Queen Room with Two Queen Beds

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Premium Queen Room with Two Queen Beds - Hearing/Mobility Accessible

  • Max 4 Adults
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    This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    Premium King Room - Hearing/Mobility Accessible

  • Max 2 Adults
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    The unit offers 1 bed.

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    Premium King Suite - Hearing/Mobility Accessible

  • Max 2 Adults
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    The unit has 1 bed.

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    Wellness King Room with Peloton

  • Max 2 Adults
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    The unit offers 1 bed.

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    All Facilities for Canopy By Hilton Charlotte SouthPark

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer, Bathrobe.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Kid meals, Restaurant, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Lockers, Key card access, Alarm clock.
    Media & Technology Radio, Cable channels, Laptop safe, Video, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services Express check-in/check-out, Concierge service, Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Pets allowed, Parking, Parking on site.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre, Fitness.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.6
    Based on 666 Reviews
    100% verified reviews

    Comfort

    9.21

    Cleanliness

    9.28

    Value For Money

    8.63

    Facilities

    9.09

    Reviewers Mention About Canopy By Hilton Charlotte SouthPark

    Review 1: Wedding reception was amazing, but bridal suite lacked toiletries. Front desk provided consolation by delivering items later. Review 2: Beautiful, clean room with a nice view. Check-in hi (Read More)ccup resolved by friendly staff. Personalized welcome message. No issues during stay. Convenient parking. Review 3: Excellent staff, especially the manager who took time to speak with guests. Clean rooms, great food, and amazing hospitality. Popular breakfast, dinner, and bar spot. Review 4: Hotel is clean and organized with great European-style decor. Free water bottle and delicious cocktails. Good food and room decorations. Overall, a good stay. Review 5: Ibrahim at the front desk was helpful in making the stay wonderful. Breakfast buffet was enjoyed, and rooms were quiet and comfortable. Will stay again. Review 6: Room design was beautiful and spacious. Clean and comfortable with a barnyard door in the balcony room. Location is safe and convenient. Only issue with service that needs resolution. Review 7: Room was upgraded due to delay in availability. Small adjustments needed with water bottle size, labeling of ice and water dispensers, and ice tongs. Overall, a great experience.

    Guest Reviews

    Elaine
    young couple
    10.0
    Exceptional
    would love to stay again.
    Modern decor with everything you need. room layout was really nice. friendly staff. food was good in restaurant.

    Published on 01 Jan 2024

    Juanita
    solo traveller
    10.0
    Exceptional
    Secluded Secret
    Everything about the hotel is exceptional!!

    Published on 31 Dec 2023

    Akilah
    young couple
    10.0
    Exceptional
    It was a peaceful stay.
    The property was very clean and welcoming.

    Published on 20 Dec 2023

    Nili
    review category business travellers
    10.0
    Exceptional
    Great hotel
    Fantastic Hotel. The staff is ok. Coffee is fantastic. The restaurant is alright. Room is extremely big, clean and have all the amenities anyone would need while traveling.
    The restaurant is ok. There are a lot of restaurants in the area to compensate for

    Published on 17 Dec 2023

    Penny
    family with young children
    3.0
    Poor
    Poor
    Location good.
    Faulty oxygen sensor couldnt be silenced during the night and had to change rooms at 4am. billing chaotic and still trying to get this resolved almost 2 weeks later.

    Published on 08 Dec 2023

    Tracey
    young couple
    8.0
    Very good
    Very great
    Make sure the bathroom is very clean
    Nothing

    Published on 28 Nov 2023

    Carlos
    family with young children
    8.0
    Very good
    Convenient nice new hotel
    Great location and staff. New and beautiful rooms.
    Room was not cleaned during my 2 nights. Beds are extremely soft so it might not suit people with back pain.

    Published on 27 Nov 2023

    Scott
    review category business travellers
    10.0
    Exceptional
    I will be back again for sure!
    This hotel was extremely beautiful! I loved my room it was everything I expected. The staff was friendly. My most favorite part was the lobby and the mirror inside the elevator.
    I wish my shower was cleaned more thoroughly especially on the floor around the door. I made sure to wear shower shoes.

    Published on 16 Nov 2023

    Anonymous
    with friends
    10.0
    Exceptional
    Ill definitely stay again and I will give referrals to my friends
    It was clean, the staff was very pleasant. Very nice place to stay
    I liked everything

    Published on 30 Oct 2023

    Elizabeth
    young couple
    4.0
    Disappointing
    "Stunning Design, Exceptional Service, but a Deal-Breaking AC Issue: A Mixed Staycation Experience"
    One of the standout aspects of our stay was the exceptional customer service. The staff was attentive and went above and beyond to cater to our needs. The design of the hotel room itself was also quite nice - it was clean, inviting, and had a certain charm to it. The shower in particular was a highlight and provided a great experience
    However, there was one issue that really disappointed us and ultimately made it unlikely for us to consider staying at this accommodation again. The air conditioning in the room was motion activated, with the thermostat set at an ambient temperature of 72 degrees. Unfortunately, my husband and I prefer a slightly cooler environment, around 68-70 degrees, which we were unable to achieve due to the lack of control over the AC.

    Published on 08 Oct 2023

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