Castle Hotel & Spa, Bear Mountain State Park | Photos, Reviews & Deals @Holidify

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Deluxe King Room

Max 2 Adults

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This room includes a flat-screen HDTV, Tivoli clock radio, Bose sound system and complimentary high-speed internet access.

Deluxe Queen Room with Two Queen Beds

Max 4 Adults

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This room includes a flat-screen HDTV, Tivoli clock radio, Bose sound system and complimentary high-speed internet access.

Luxury Suite

Max 2 Adults

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This room includes a flat-screen HDTV, Tivoli clock radio, Bose sound system and complimentary high-speed internet access.Views of the Hudson River Valley and New York City skyline are also offered.

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All Facilities for Castle Hotel & Spa - Luxury Hotel near NYC

Category	Facilities
Business facilities	Meeting/banquet facilities.
Activities	Hiking.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Hairdryer, Slippers, Bath, Toilet, Bathrobe.
Room Amenities	Sofa, Tumble dryer, Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
Food & Drink	Refrigerator, Electric kettle, Coffee machine, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Media & Technology	CD player, Pay-per-view channels, iPod dock, TV, Streaming service (like Netflix), Radio, Flat-screen TV, Telephone.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Key access.
Common areas	Sun terrace, Chapel/shrine, Garden, Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, 24-hour front desk, Invoice provided, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	Terrace, View.

Guest Ratings For This Property

8.2

Based on 448 Reviews

100% verified reviews

Comfort

8.87

Cleanliness

8.79

Value For Money

7.87

Facilities

8.21

Reviewers Mention About Castle Hotel & Spa - Luxury Hotel near NYC

Overall, the Castle Hotel & Spa received positive reviews. Guests appreciated the tour of the castle and the amazing view of New York City. The front staff was great, except for one employee who prio (Read More)ritized a phone call over helping a guest. The rooms were spacious and exceeded expectations. However, some guests noted dated features and issues with bugs and the water pressure in the tub. The closure of the restaurant and lack of lounges were disappointing for some guests. The front desk staff went above and beyond for guests, and the hotel provided a peaceful and relaxing atmosphere. The breakfast was simple, and while the food wasn't outstanding, the atmosphere and service made up for it. The hotel's proximity to NYC and the amenities such as the pool and gardens were enjoyable. Some guests had mixed experiences with the front desk staff, feeling unwelcome or dismissed. The lack of available food options was also a drawback for some guests. The spa was not available for some guests who did not make prior reservations, but they expressed a desire to return in the future to try the spa. The hotel's gardens, pool, complementary breakfast, and stunning room were highly praised.