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Citadines Cebu City

Capitol Site (0 kms from )
Baseline Center Juana Osmena Street

Ranked 9 out of 50 luxury hotels in cebu

8.9
1746 reviews

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Room Types Available

Studio Executive
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The pool with a view is a top feature of this studio. Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned studio features a flat-screen TV with cable channels, a seating area, a dining area, a wardrobe as well as city views. The unit has 1 bed.

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    Studio Executive Twin
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This studio's special feature is the pool with a view. Providing free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

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    One-Bedroom Apartment
  • Max 2 Adults
    •
  • 2 Photos available
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    Guests will have a special experience as the apartment features a pool with a view. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a washing machine, a seating area, a dining area as well as city views. The unit has 1 bed.

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    Citadines Cebu City is featured in

    Guest Ratings For This Property

    8.9
    Based on 1746 Reviews
    100% verified reviews

    Comfort

    9.24

    Cleanliness

    9.24

    Value For Money

    8.78

    Facilities

    9.06

    Reviewers Mention About Citadines Cebu City

    Citadines Cebu City receives overwhelmingly positive reviews. Guests praise the hotel's facilities, including the pool and gym, as well as the cleanliness of the rooms. The breakfast buffet is consis (Read More)tently mentioned as a highlight, with a wide variety of delicious food. The staff are friendly and accommodating. Some guests experienced minor issues with the air conditioning and elevator, but overall, the hotel is highly recommended for its location, amenities, and service.

    Guest Reviews

    Nathalie
    young couple
    8.0
    Very good
    Very good
    - very good breakfast - comfy bed
    - the outside noice was loud in the room - a little bit of smell in the bathroom

    Published on 04 Jan 2024

    Dai112
    family with young children
    9.0
    Superb
    Great for long or short stay
    Breakfast was great, good selection of very well made pasteries, dishes Good sized rooms, comfy beds and pillows. Great views overall, especially for NYE fireworks Good water canister Gorcery store in building Exec suite came with washer dryer and gave detergent
    Windows needed better cleaning Pool is small, location via lobby is inconvienient. Breakfast queuing was unideal. No teas at breakfast, only pre-brewed, sweetened, lukewarm tea canister. Better to have teabags available for people, or at least hot unsweetened black tea.

    Published on 03 Jan 2024

    Nina
    young couple
    7.0
    Good
    Could be such a great hotel if management / housekeeping would put a bit more love in the place
    Roof top pool small but ok to hang for a bit Amazing views from rooms in higher levels (level 16 and higher) Location good
    Rooms and bathrooms need better housekeeping and maintenance. Rooms need to be looked after better. Aircon dirty, spit mould and dust all through the bed room when turned on

    Published on 03 Jan 2024

    Billy
    solo traveller
    10.0
    Exceptional
    Excellent
    Excellent
    Nothing to complain about

    Published on 02 Jan 2024

    Lan
    family with young children
    8.0
    Very good
    Very good choice for staying in Cebu city center. Convenient neighborhood.
    Great location, spacious and comfortable rooms, friendly and professional staff.
    Bath room drains too slow.

    Published on 01 Jan 2024

    Hang
    young couple
    9.0
    Superb
    Absolutely super high value-to-quality, cozy and comfortable!
    Large and very clean room Comfortable bed Delicious breakfast buffet
    Nothing went wrong too much with such pricing Maybe the only flaw is that water may overflow from shower room to bathroom ? But honestly this is very minor for me

    Published on 01 Jan 2024

    Paul
    young couple
    10.0
    Exceptional
    Will stay here again for sure!
    The pool is great for an afternoon / evening dip. Breakfast spread, awesome! Staff were all so friendly. Great location if you wanna brave the heat and walk to Ayala Center (Grab is also cheap) :)
    Elevator is a bit slow but not really a deal breaker.

    Published on 31 Dec 2023

    Emmanuel
    young couple
    7.0
    Good
    Good if you get a deal. Location is great because its in the city center, but the surroundings are quite dirty and scar
    Staff is super helping, extra polite.
    The swimming pools water was not heated and quite cold. Theyre was a funny smell coming from the shower and sink, smelling like sewage. (We were at the 22nd floor) Our faucet was broken, the water was coming out in all directions. The laundry service was not available because the washing machine was broken, so we had to pay a laundromat.

    Published on 29 Dec 2023

    Sandro
    solo traveller
    10.0
    Exceptional
    One of the best hotels I have stayed in
    Friendly and well trained staff
    No comment

    Published on 29 Dec 2023

    Jennifer
    group
    10.0
    Exceptional
    It has been fabulous for our 4 day stay just this month and the staff are very helpful.
    Serves very good breakfast buffet with a lot of selections that can cater to all people. It is in the heart of the CBD and close to malls etc.
    Nothing on my latest stay.

    Published on 27 Dec 2023

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    Top Facilities

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    All Facilities for Citadines Cebu City

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Tour or class about local culture.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Shower, Toilet, Bidet, Additional toilet.
    Room Amenities Sofa, Hypoallergenic, Washing machine, Tumble dryer, Air conditioning, Wardrobe or closet, Infinity pool, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Cleaning products.
    Food & Drink Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Kid-friendly buffet, Kitchen, Dining table, Special diet menus (on request), Kid meals, Dining area, Children's high chair, Outdoor furniture, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site.
    Pool and wellness Outdoor pool (all year), Massage, Kids' pool, Pool with view, Outdoor pool, Back massage, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Couples massage, Neck massage, Fitness, Head massage, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Airport drop off, Parking garage, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Landmark view.
    Shops Minimarket on site.

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