City Lodge Hotel Durban

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Activities

• Beach
• Pub crawls
• Game drives

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Non smoking rooms
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Shower chair
• Upper floors accessible by stairs only
• Toilet with grab rails
• Roll in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Shower cap
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet

Room Amenities

• Sofa bed
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Seating area
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Ironing facilities
• Heating
• Adapter
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Snack bar
• Vending machine (drinks)
• Restaurant
• Grocery deliveries
• Kid friendly buffet
• Breakfast in the room
• Vending machine (snacks)
• Packed lunches
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Tea/coffee maker
• Bar
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service

Media & Technology

• Tv
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Common areas

• Garden
• Shared lounge/tv area

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Luggage storage

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Parking
• Private parking
• Free parking
• Parking on site
• Wifi available in all areas

Pool and wellness

• Outdoor pool (all year)
• Outdoor pool
• Swimming pool
• Swimming pool
• Fitness centre
• Fitness

Transport

• Accessible parking
• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• Pool view
• Terrace
• Garden view