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Cloud Hotel & Suites

Nairobi City Centre (6 kms from Strathmore University)
Diamond Plaza, Parklands

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Room Types Available

Standard Double Room
  • Max 2 Adults
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    This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries.

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    Executive Room
  • Max 2 Adults
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    This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

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    Master Suite
  • Max 2 Adults
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    This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.

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    Guest Ratings For This Property

    7.1
    Based on 738 Reviews
    100% verified reviews

    Comfort

    7.64

    Cleanliness

    7.67

    Value For Money

    7.48

    Facilities

    7.34

    Reviewers Mention About Cloud Hotel & Suites

    Cloud Hotel & Suites offers a very good experience with excellent breakfast and various amenities including a gym, sauna, steam room, and business lounge. The area is also convenient with Indian food (Read More) courts and grocery stores nearby. The staff is nice, but the food in the restaurants can have a long wait time. Guests appreciate the cool and nice atmosphere, especially the view. The food is delicious, and the hotel is recommended for families with a nice place for kids and a swimming pool. The parking is secure, and the hotel offers clean rooms with helpful staff. Nearby, there is a hospital and the hotel provides luxury facilities.

    Guest Reviews

    Janvier
    young couple
    8.0
    Very good
    Very good
    Breakfast was good

    Published on 02 Jan 2024

    Moses
    family with young children
    1.0
    Bad
    Bad
    Location
    Bedbugs

    Published on 24 Dec 2023

    Narhari
    family with young children
    9.0
    Superb
    Superb
    Well located above shopping area.
    While we booked 2 rooms for 2 adult n child. Had to pay for 1 breakfast too despite having 2 rooms. Booking. Com Site could also have shown option of extra bed as same was available. We ended up booking 2 room unecessarily.

    Published on 24 Dec 2023

    Shahid
    review category business travellers
    1.0
    Bad
    Hu
    N.a
    N.a

    Published on 19 Dec 2023

    Rudolf
    review category business travellers
    7.0
    Good
    If only there was no wedding event, it would have been better.
    Yes
    It was busy if the wedding events

    Published on 13 Dec 2023

    Steven
    solo traveller
    4.0
    Disappointing
    It was ok.
    Some of the staff were helpful, this was mostly the ladies on reception. There was an older Indian man who was not helpful at all.
    I had to change rooms twice. The first room smelt of cigarette smoke and the second room had a leak from the ceiling. The third room was fine but the shower leaked onto the bathroom floor so was dangerous. The spa was a joke. Too small and full of children. I went for a sauna and there were 5 children in the hot tub and water was all over the floor. It was terrible. I would not expect children to be allowed in a spa.

    Published on 27 Nov 2023

    Anonymous
    review category business travellers
    5.0
    Passable
    A viable alternative if all the rest if booked
    View from the window. Staff was very nice. Breakfast was complete.
    Pool was cold and water not so clear. The location is in a strange area inside a marketplace in a building under construction

    Published on 24 Nov 2023

    El
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything
    Nothing

    Published on 14 Nov 2023

    El
    family with young children
    10.0
    Exceptional
    Exceptional
    I liked Everything
    Nothing .. everything was perfect

    Published on 14 Nov 2023

    Haji
    family with young children
    9.0
    Superb
    Superb
    the rooms were good and comfortable
    size of the rooms abit small

    Published on 01 Nov 2023

    Location & Nearby Places

    Nairobi City Centre (3.8 Km from city center)

    Diamond Plaza, Parklands

    15 Nearby Attractions

    Nairobi National Museum

    1.8 km

    Nairobi Snake Park

    1.9 km

    Westgate Shopping Mall

    2.0 km

    Maasai Market

    2.4 km

    Karura Forest

    2.5 km

    Jamia Mosque Nairobi

    2.8 km

    Lake Naivasha

    3.0 km

    Nairobi Arboretum

    3.0 km

    African Heritage House

    3.1 km

    Central Park Nairobi

    3.1 km

    National Archives

    3.1 km

    Nairobi Gallery

    3.2 km

    Kenyatta International Conference Centre

    3.4 km

    Uhuru Park

    3.6 km

    Village Market Nairobi

    3.6 km

    See All Attractions

    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Cloud Hotel & Suites

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour, Temporary art galleries, Movie nights, Golf course (within 3 km).
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet.
    Room Amenities Sofa, Soundproofing, Tumble dryer, Heated pool, Air conditioning, Pool cover, Wardrobe or closet, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Tile/marble floor, Heating, Socket near the bed, Pants press.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, BBQ facilities, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers, Key access.
    Media & Technology Cable channels, iPod dock, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' outdoor play equipment, Baby safety gates, Nightclub/DJ, Casino.
    Pool and wellness Steam room, Beauty Services, Indoor pool (all year), Spa/wellness packages, Personal trainer, Spa lounge/relaxation area, Fitness/spa locker rooms, Yoga classes, Hot tub/Jacuzzi, Swimming pool, Hair cut, Swimming Pool, Fitness centre, Fitness classes, Body treatments, Fitness, Spa facilities, Hair styling, Spa and wellness centre, Indoor pool.
    Transport Car hire, Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, View, Inner courtyard view, Garden view.
    Shops Barber/beauty shop, Minimarket on site.
    ₹90 Onwards