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Hotel

Country Town N' Suites

Downtown Gatlinburg (1 kms from Gatlinburg SkyLift Park)
7.2
(1150 reviews)

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All Facilities for Country Town N' Suites

Category Facilities
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Air conditioning, Heating.
Food & Drink Snack bar, Vending machine (snacks), Outdoor furniture, Vending machine (drinks).
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping.
Services & Extras Key card access.
Common areas Picnic area.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services Kids' outdoor play equipment, Children's playground.
Transport Accessible parking.
Pool and wellness Outdoor pool, Swimming Pool, Pool with view, Outdoor pool (seasonal).

Guest Ratings For This Property

7.2
Based on 1150 Reviews
100% verified reviews

Comfort

7.7

Cleanliness

7.6

Value For Money

7.7

Facilities

7.3

Reviewers Mention About Country Town N' Suites

Review 1: The reviewer initially had some issues with room cleanliness and amenities, but the staff was friendly and accommodating. They were moved to a different room that was clean and they enjoyed (Read More) their stay. They mentioned that customer service was excellent and the location was quiet. Review 2: The reviewer had a mixed experience at the hotel. They listed pros and cons, including cleanliness issues and a lack of amenities. They also mentioned that the hotel did not provide towels to the rooms. However, they did appreciate the barn window-style doors and found the staff to be friendly and helpful. Review 3: The reviewer found the hotel to be decent for its price. They noted cleanliness issues and a problem with the wifi, but overall, they were satisfied with their stay. The location was convenient, and the room had good amenities. Review 4: The reviewer had a great experience at the hotel. They found the room to be clean and comfortable, and the staff was wonderful. They also mentioned that the location was within walking distance of downtown and praised the reasonable price. Review 5: The reviewer had a positive experience at the hotel after a bad experience at another motel. They found the room to be clean and comfortable, and the staff was friendly and helpful. They also appreciated the convenient location.
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