Courtyard by Marriott Los Angeles Pasadena Old Town, Pasadena

The Courtyard by Marriott in Los Angeles Pasadena Old Town is highly praised for its staff who are described as helpful, cheerful, and going above and beyond. The hotel's location is highlighted as b (Read More)eing walking distance to the Rose Parade and Rose Bowl Stadium, with nearby restaurants and a mall. The newly remodeled rooms are clean, comfortable, and considered upscale. Overall, guests appreciate the awesome location, great rooms, cleanliness, friendly staff, and good food and drink options.

Guest Reviews

Sheri

family with young children

10.0

Exceptional

Great Parade, Bowl and Old Town Pasadena experience.

Centrally located and we had no need for a rental car. Short walk to the Rose Bowl free shuttle, 15 min walk to our Rose Parade Grand Stand seating, 10 min walk to Marstons. Many front desk employees and a generous late checkout.

Published on 03 Jan 2024

James

solo traveller

2.0

Very poor

They had construction going on which made getting the hotel horrible ( ie front desk to room , rooms to restaurant, room to street level were all horrible.) And to top it off, they had no posted directions/map/instructions on how to get around inside the hotel given all the construction obstacles. Finally, staff also did not give any decent instructions on how to get around. Given how poorly this was handled, I would never stay there again.

Published on 23 Dec 2023

Guylaine

review category business travellers

9.0

Superb

Very good stay overall.

Room and location was perfect. Meal at the restaurant was good and generous for the price. Thank you

Construction during my stay, however didnt heard noise. Just a lot of material in garage, which was a little difficult to find a spot.

Published on 10 Dec 2023

Kenneth

family with young children

5.0

Passable

Location for my purposes

While I received an email from staff after my reservation was confirmed about renovations, I could not have prepared for the mess on site. The garage was littered with materials, particularly around the guest entrances to the hotel and parking spaces, some of which were closed to guest use. I was stunned the property was open. I do understand the need to maintain the staff, however.

Published on 28 Nov 2023

Anonymous

review category business travellers

7.0

Good

Over charged for a less then acceptable conditions.

Location was good.

The facility, from the parking structure throughout the hotel was a mess due to the construction work. The price per night was the same(expensive), except it was in shambles.

Published on 27 Nov 2023

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Courtyard by Marriott Los Angeles Pasadena Old Town

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Reviewers Mention About Courtyard by Marriott Los Angeles Pasadena Old Town

Guest Reviews

Sheri

Exceptional

Great Parade, Bowl and Old Town Pasadena experience.

James

Very poor

Very poor

Guylaine

Superb

Very good stay overall.

Kenneth

Passable

Passable

Anonymous

Good

Over charged for a less then acceptable conditions.

Mark

Very poor

Do not use this hotel until renovations are complete.

Johnson

Bad

I should have booked a different hotel in Pasadena.

Michele

Good

Very inconvenient.

Alex

Pleasant

As good as could be expected under the circumstances

Rian

Good

Good

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