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Crowne Plaza Birmingham City, an IHG Hotel

The Westside (0 kms from )
Central Square

Ranked 20 out of 50 best hotels in coventry

8.1
3460 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •
  • 6 Photos available
    •

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    Featuring rich colours and modern furnishings, this room has a flat-screen TV. It also offers an extensive work area and an en suite bathroom.Requests for a specific room type can be made at time of booking, however are subject to availability and not guaranteed.

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    Premium King Room - Club Lounge Access
  • Max 2 Adults
    •
  • 1 Photo available
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    Our Club Lounge is where you can relax, have a drink, chat or work. Complimentary 24 hr Wi-Fi. Enjoy selected pre-dinner drinks & canap�s from 5:30pm-7:30pm when you book and pay for one of our Premium Club Rooms.(Children not permitted in the Club Lounge). Deluxe Continental Breakfast served 6am-9am

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    Standard King Room
  • Max 2 Adults
    •
  • 6 Photos available
    •

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    Featuring rich colours and modern furnishings, this room has a flat-screen TV. It also offers an extensive work area and an en suite bathroom.

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    Standard Double Room with Two Double Beds
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    Featuring rich colours and modern furnishings, this room has a flat-screen TV. It also offers an extensive work area and an en suite bathroom.

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    Standard Double Room - Disability Access
  • Max 2 Adults
    •

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    The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

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    Standard Upgraded King Room - High Floor
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features an electric kettle and a flat-screen TV. The unit has 1 bed.

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    Crowne Plaza Birmingham City, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.1
    Based on 3460 Reviews
    100% verified reviews

    Comfort

    8.62

    Cleanliness

    8.56

    Value For Money

    7.88

    Facilities

    8.23

    Reviewers Mention About Crowne Plaza Birmingham City, an IHG Hotel

    Guests praised the Crowne Plaza Birmingham City for its central location, with efficient and polite check-in staff. Standard rooms were clean and comfortable, offering great value for money. One gues (Read More)t highlighted the warm welcome received, spacious bathroom, and good breakfast selection, although there were some maintenance issues. Another guest appreciated the friendly staff, comfortable room with city views, and convenient location near New Street station.

    Guest Reviews

    Olga
    review category business travellers
    10.0
    Exceptional
    Exceptional
    The reception staff was very friendly and the room was very clean. I felt safe and comfortable staying on my own in this hotel. I would book it again.

    Published on 05 Jan 2024

    Joanne
    family with young children
    10.0
    Exceptional
    Good value for money , would definitely stay again
    Location easy to walk all over city centre,easy parking clean, friendly nice bar and lovely breakfast
    Nothing

    Published on 04 Jan 2024

    Mohammad
    young couple
    7.0
    Good
    Good short stay but need lots of improvement as a 4 star hotel
    Breakfast
    Parking price and location, there was no toothbrush, toothpaste and slippers in room. The smell was not pleasant in room and corridors.

    Published on 02 Jan 2024

    David
    solo traveller
    7.0
    Good
    Good Location with covered parking for city centre visits - room does need updating esp heating and controls
    Location - parking - room size - clean linens - plentiful towels - decent toiletries
    Room dated - doors missing from wardrobe - no fridge - just a fridge shaped hole in the damaged unit under TV - radiator thermostat control VERY difficult to operate - needs updating/replacing - Radiator in bathroom not working at all

    Published on 02 Jan 2024

    Sarah
    family with young children
    8.0
    Very good
    Great stay!
    Great location. Friendly informed staff. Clean facilities.

    Published on 01 Jan 2024

    Barrington
    young couple
    8.0
    Very good
    Suited our needs for New Years .
    Location and Staff
    The Pillows are very hard

    Published on 01 Jan 2024

    Chowdhury
    family with young children
    8.0
    Very good
    Very good
    Friendly staff Good breakfast. Good service Clean.
    Car parking.

    Published on 31 Dec 2023

    Vijayanarasimha
    family with young children
    8.0
    Very good
    A good and comfortable stay, mainly chosen for the location. Great breakfast and excellent staff.
    Breakfast and a very accommodating and smiling staff, especially the cleaning/housekeeping staff and the staff at the breakfast.
    No swimming pool and old carpets. No minibar and couldnt locate the switch for the exhaust fan in bathroom.

    Published on 31 Dec 2023

    Anonymous
    family with young children
    4.0
    Disappointing
    Initially very impressed but disappointed by the room.
    Entrance/ lobby/ eating area absolutely beautiful I was very impressed.
    The bedrooms are dated, worn and tired. The mattresses not comfortable for us - but this is a personal thing. What was particularly annoying I had a smoke alarm flashing all night above my head, no room phone to phone reception.

    Published on 30 Dec 2023

    Dow
    young couple
    7.0
    Good
    Nice hotel, shame about quality of bathroom fittings
    Nice hotel, modern, clean and central location
    Shower broken so unable to move shower head to above head height and swivels towards the wall so have to hold it whole time in shower. Toilet flush also v difficult to press

    Published on 30 Dec 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Crowne Plaza Birmingham City, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Hypoallergenic, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Kid meals, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Executive lounge access.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, WiFi available in all areas.
    Transport Parking garage.
    Pool and wellness Fitness centre.
    Outdoor & View City view.

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