Crowne Plaza Birmingham City, an IHG Hotel, Coventry

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parking

bar

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Standard Room

Max 2 Adults

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Featuring rich colours and modern furnishings, this room has a flat-screen TV. It also offers an extensive work area and an en suite bathroom.Requests for a specific room type can be made at time of booking, however are subject to availability and not guaranteed.

Premium King Room - Club Lounge Access

Max 2 Adults

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Our Club Lounge is where you can relax, have a drink, chat or work. Complimentary 24 hr Wi-Fi. Enjoy selected pre-dinner drinks & canap�s from 5:30pm-7:30pm when you book and pay for one of our Premium Club Rooms.(Children not permitted in the Club Lounge). Deluxe Continental Breakfast served 6am-9am

Standard King Room

Max 2 Adults

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Featuring rich colours and modern furnishings, this room has a flat-screen TV. It also offers an extensive work area and an en suite bathroom.

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All Facilities for Crowne Plaza Birmingham City, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Hypoallergenic, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Kid meals, Outdoor furniture, Room service, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Executive lounge access.
Media & Technology	Cable channels, TV, Radio, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, WiFi available in all areas.
Transport	Parking garage.
Pool and wellness	Fitness centre.
Outdoor & View	City view.

Guest Ratings For This Property

8.1

Based on 3460 Reviews

100% verified reviews

Comfort

8.62

Cleanliness

8.56

Value For Money

7.88

Facilities

8.23

Reviewers Mention About Crowne Plaza Birmingham City, an IHG Hotel

Guests praised the Crowne Plaza Birmingham City for its central location, with efficient and polite check-in staff. Standard rooms were clean and comfortable, offering great value for money. One gues (Read More)t highlighted the warm welcome received, spacious bathroom, and good breakfast selection, although there were some maintenance issues. Another guest appreciated the friendly staff, comfortable room with city views, and convenient location near New Street station.

Guest Reviews

Olga

review category business travellers

10.0

Exceptional

The reception staff was very friendly and the room was very clean. I felt safe and comfortable staying on my own in this hotel. I would book it again.

Published on 05 Jan 2024

Joanne

family with young children

10.0

Exceptional

Good value for money , would definitely stay again

Location easy to walk all over city centre,easy parking clean, friendly nice bar and lovely breakfast

Nothing

Published on 04 Jan 2024

Mohammad

young couple

7.0

Good

Good short stay but need lots of improvement as a 4 star hotel

Breakfast

Parking price and location, there was no toothbrush, toothpaste and slippers in room. The smell was not pleasant in room and corridors.

Published on 02 Jan 2024

David

solo traveller

7.0

Good

Good Location with covered parking for city centre visits - room does need updating esp heating and controls

Location - parking - room size - clean linens - plentiful towels - decent toiletries

Room dated - doors missing from wardrobe - no fridge - just a fridge shaped hole in the damaged unit under TV - radiator thermostat control VERY difficult to operate - needs updating/replacing - Radiator in bathroom not working at all

Published on 02 Jan 2024

Sarah

family with young children

8.0

Very good

Great stay!

Great location. Friendly informed staff. Clean facilities.

Published on 01 Jan 2024

Barrington

young couple

8.0

Very good

Suited our needs for New Years .

Location and Staff

The Pillows are very hard

Published on 01 Jan 2024

Chowdhury

family with young children

8.0

Very good

Friendly staff Good breakfast. Good service Clean.

Car parking.

Published on 31 Dec 2023

Vijayanarasimha

family with young children

8.0

Very good

A good and comfortable stay, mainly chosen for the location. Great breakfast and excellent staff.

Breakfast and a very accommodating and smiling staff, especially the cleaning/housekeeping staff and the staff at the breakfast.

No swimming pool and old carpets. No minibar and couldnt locate the switch for the exhaust fan in bathroom.

Published on 31 Dec 2023

Anonymous

family with young children

4.0

Disappointing

Initially very impressed but disappointed by the room.

Entrance/ lobby/ eating area absolutely beautiful I was very impressed.

The bedrooms are dated, worn and tired. The mattresses not comfortable for us - but this is a personal thing. What was particularly annoying I had a smoke alarm flashing all night above my head, no room phone to phone reception.

Published on 30 Dec 2023

Dow

young couple

7.0

Good

Nice hotel, shame about quality of bathroom fittings

Nice hotel, modern, clean and central location

Shower broken so unable to move shower head to above head height and swivels towards the wall so have to hold it whole time in shower. Toilet flush also v difficult to press

Published on 30 Dec 2023