Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability.A room on either 3rd or 4th floor with city views, sky tv including sports channels.
Room with 2 single sofa beds, a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Situated on the third floor, with Sky TV including sports channels.
Room with a single sofa bed, to accommodate 1 child, a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program.
Aromatherapy spray features in this air-conditioned room, which also has a modern private bathroom.Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability.
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Premium Super King Room with a View & Lounge Access
Room with a view of the Welsh hills, shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Includes Sky TV including sports channels and club lounge access.
Room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Situated on the 3rd floor, includes Sky TV including sports channels
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One-Bedroom Super King Suite with View & Lounge Access
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views.
Reviewers Mention About Crowne Plaza Chester, an IHG Hotel
Guests at Crowne Plaza Chester praised the friendly and attentive staff, with particular mention of Tayene and Maria. The rooms were clean and comfortable, although one guest noted the need for redec (Read More)orating in one room. The location was ideal for exploring the city, with easy access to shops and historic sites. Some guests found the pricing at the bar to be on the higher side but overall recommended the hotel for its cleanliness and service.
Guest Reviews
Tyson
family with young children
5.0
Passable
Passable
Childrens restrictions on the pool. We weren't told and had a very disappointed 2 year old. Booked the hotel because of the pool. Didn't get to use it.
Published on 05 Jan 2024
Derek
family with young children
9.0
Superb
Superb
Car parking was poor and hotel charging for the parking
location and breakfast
Published on 04 Jan 2024
Emily
young couple
9.0
Superb
Came as a birthday treat for my partners birthday, will absolutely return again. All staff were fantastic, special thank
The property was stunning, beautiful design and decor.
The only thing to be improved was the hairdryer in the room we stayed in was broken, was in room 142.
Published on 04 Jan 2024
Toni
family with young children
10.0
Exceptional
Absolutely perfect
Everything the staff were so friendly the room was lovely clean and comfy and the breakfast was by far the best we have had.
Published on 03 Jan 2024
Naser
family with young children
2.0
Very poor
Very poor
Staff were great & helpful
The swimming pool we were told we can't be in there for more than 1hr when its busy. This wasn't highlighted anywhere before booking very disappointed. We was going to book this place regularly but won't be going ahead now will look elsewhere unless something changes in favour!
Published on 03 Jan 2024
Tina
family with young children
10.0
Exceptional
Exceptional
The hotel is lovely and big the rooms are spotless, the staff are so friendly
The spa facilities are excellent, the food is delicious, the bar area is lovely and big
Everything was brilliant
Published on 03 Jan 2024
Jonathan
young couple
9.0
Superb
Enjoyable break in excellent location
Great location and easy to find. Car parking next door. Room was spotless and bed great. Pool and sauna a nice relax. Breakfast was very good.
Draft beer in the bar wasn't great. Tried two different types (took first one back) but both tasted of chemicals/detergent. Not sure if it was the glasses or the pipes? Steam room had a strange plastic smell so couldn't stay in there too long.
Published on 03 Jan 2024
Diane
young couple
10.0
Exceptional
A great breakaway between Christmas and New Year - PERFECT
Excellent hotel, spotlessly clean comfortable room and exceptional staff
Nothing
Published on 03 Jan 2024
Andrew
young couple
6.0
Pleasant
Parking and breakfast shud b inc
The room was nice , and location
Parking fees , and breakfast not inc
Published on 03 Jan 2024
Jamal
family with young children
8.0
Very good
Very good
The location and carparking in the centre of Chester is a big plus. The room and common areas are clean and tidy.