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Crowne Plaza Chester, an IHG Hotel

Chester city centre (0 kms from )
Trinity Street

Ranked 43 out of 50 best hotels in chester

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Room Types Available

Standard Queen Room
  • Max 2 Adults
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    Room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program.

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    Standard Twin Room
  • Max 2 Adults
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    Room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program.

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    Premium Queen Room
  • Max 2 Adults
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    A room on either 3rd or 4th floor with city views, sky tv including sports channels..

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    Premium Room
  • Max 2 Adults
  • 2 Photos available
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    Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability.A room on either 3rd or 4th floor with city views, sky tv including sports channels.

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    Premium Queen Room with Two Single Sofa Beds
  • Max 2 Adults
  • 1 Photo available
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    Room with 2 single sofa beds, a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Situated on the third floor, with Sky TV including sports channels.

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    Standard Queen Room with Sofa Bed
  • Max 2 Adults
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    Room with a single sofa bed, to accommodate 1 child, a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program.

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    Standard Room
  • Max 2 Adults
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    Aromatherapy spray features in this air-conditioned room, which also has a modern private bathroom.Please note that bed preferences cannot be guaranteed as rooms are allocated on arrival based on availability. Also note that room suitable for 1 or 2 people in either a double or a twin is subject to availability.

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    Premium Super King Room with a View & Lounge Access
  • Max 2 Adults
  • 1 Photo available
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    Room with a view of the Welsh hills, shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Includes Sky TV including sports channels and club lounge access.

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    Standard Super King Room
  • Max 2 Adults
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    Room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program.

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    Premium Queen Room with View & Lounge Access
  • Max 2 Adults
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    This double room has a seating area, flat-screen TV and club lounge access.

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    King Room
  • Max 2 Adults
  • 1 Photo available
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    Room with a shower over bath, desk space, free wifi, tea and coffee making facilities and premium bedding as part of our Sleep Advantage program. Situated on the 3rd floor, includes Sky TV including sports channels

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    One-Bedroom Super King Suite with View & Lounge Access
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

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    Crowne Plaza Chester, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.4
    Based on 6572 Reviews
    100% verified reviews

    Comfort

    8.77

    Cleanliness

    8.74

    Value For Money

    7.96

    Facilities

    8.68

    Reviewers Mention About Crowne Plaza Chester, an IHG Hotel

    Guests at Crowne Plaza Chester praised the friendly and attentive staff, with particular mention of Tayene and Maria. The rooms were clean and comfortable, although one guest noted the need for redec (Read More)orating in one room. The location was ideal for exploring the city, with easy access to shops and historic sites. Some guests found the pricing at the bar to be on the higher side but overall recommended the hotel for its cleanliness and service.

    Guest Reviews

    Tyson
    family with young children
    5.0
    Passable
    Passable
    Childrens restrictions on the pool. We weren't told and had a very disappointed 2 year old. Booked the hotel because of the pool. Didn't get to use it.

    Published on 05 Jan 2024

    Derek
    family with young children
    9.0
    Superb
    Superb
    Car parking was poor and hotel charging for the parking
    location and breakfast

    Published on 04 Jan 2024

    Emily
    young couple
    9.0
    Superb
    Came as a birthday treat for my partners birthday, will absolutely return again. All staff were fantastic, special thank
    The property was stunning, beautiful design and decor.
    The only thing to be improved was the hairdryer in the room we stayed in was broken, was in room 142.

    Published on 04 Jan 2024

    Toni
    family with young children
    10.0
    Exceptional
    Absolutely perfect
    Everything the staff were so friendly the room was lovely clean and comfy and the breakfast was by far the best we have had.

    Published on 03 Jan 2024

    Naser
    family with young children
    2.0
    Very poor
    Very poor
    Staff were great & helpful
    The swimming pool we were told we can't be in there for more than 1hr when its busy. This wasn't highlighted anywhere before booking very disappointed. We was going to book this place regularly but won't be going ahead now will look elsewhere unless something changes in favour!

    Published on 03 Jan 2024

    Tina
    family with young children
    10.0
    Exceptional
    Exceptional
    The hotel is lovely and big the rooms are spotless, the staff are so friendly The spa facilities are excellent, the food is delicious, the bar area is lovely and big
    Everything was brilliant

    Published on 03 Jan 2024

    Jonathan
    young couple
    9.0
    Superb
    Enjoyable break in excellent location
    Great location and easy to find. Car parking next door. Room was spotless and bed great. Pool and sauna a nice relax. Breakfast was very good.
    Draft beer in the bar wasn't great. Tried two different types (took first one back) but both tasted of chemicals/detergent. Not sure if it was the glasses or the pipes? Steam room had a strange plastic smell so couldn't stay in there too long.

    Published on 03 Jan 2024

    Diane
    young couple
    10.0
    Exceptional
    A great breakaway between Christmas and New Year - PERFECT
    Excellent hotel, spotlessly clean comfortable room and exceptional staff
    Nothing

    Published on 03 Jan 2024

    Andrew
    young couple
    6.0
    Pleasant
    Parking and breakfast shud b inc
    The room was nice , and location
    Parking fees , and breakfast not inc

    Published on 03 Jan 2024

    Jamal
    family with young children
    8.0
    Very good
    Very good
    The location and carparking in the centre of Chester is a big plus. The room and common areas are clean and tidy.
    The shower needs updating very old school style.

    Published on 03 Jan 2024

    Top Facilities

    parking

    bar

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    All Facilities for Crowne Plaza Chester, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Pants press, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
    Food & Drink Wine/champagne, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, BBQ facilities, Room service, Electric kettle, Restaurant, Minibar, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping.
    Services & Extras Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Shared lounge/TV area.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Physical distancing Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available.
    Pool and wellness Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace, City view, View.
    ₹132 Onwards