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Crowne Plaza Kansas City Downtown, an IHG Hotel

Downtown Kansas City (1 kms from Union Station Kansas City)
1301 Wyandotte Street

Ranked 44 out of 48 best hotels in kansas city

7.9
405 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard King Room
  • Max 2 Adults
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    Offers free Wi-Fi.

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    One-Bedroom King Suite with City View
  • Max 4 Adults
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    This suite offers a wet bar and separate seating area with a sofa bed.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    Offers free Wi-Fi.

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    Suite - Mobility Access Roll in Shower/Non-Smoking
  • Max 4 Adults
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    This suite's standout feature is the pool with a view. Offering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views.

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    Premium King Room - High Floor
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

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    One-Bedroom Worklife Suite with View
  • Max 4 Adults
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    The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift.

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    Crowne Plaza Kansas City Downtown, an IHG Hotel is featured in

    Guest Ratings For This Property

    7.9
    Based on 405 Reviews
    100% verified reviews

    Comfort

    8.38

    Cleanliness

    8.44

    Value For Money

    7.22

    Facilities

    8.02

    Reviewers Mention About Crowne Plaza Kansas City Downtown, an IHG Hotel

    The Crowne Plaza Kansas City Downtown is highly praised for its friendly and welcoming staff, clean rooms, and convenient location near popular attractions. Some reviewers mentioned that the bathroom (Read More)s are small and the street noise can be a bit loud. However, overall, guests were impressed with the cleanliness, spaciousness, and comfort of the rooms, as well as the ease of check-in and check-out processes. Many expressed a desire to stay at the hotel again in the future.

    Guest Reviews

    Sue
    group
    6.0
    Pleasant
    My stay was adequate, love the location and bar staff.
    Love the location- across from Music Hall. Loved the staff at the restaurant/ bar in the hotel- main reason I would return!
    Checking in didn't go well. I had all the confirmations, but they struggled finding my information. Gave me keys to a room that was already occupied. Needed bedding for the sofa/ sleeper. Phone in the room was not working, had to use the phone in the hallway to call housekeeping.

    Published on 04 Jan 2024

    Steven
    young couple
    1.0
    Bad
    location good staff was in helpful was double charged
    location
    staff

    Published on 30 Dec 2023

    Johnnie
    family with young children
    9.0
    Superb
    Superb
    The mattress seem kinda worn out in the middle

    Published on 26 Dec 2023

    Carlos
    solo traveller
    8.0
    Very good
    Good hotel with great location in Power and Light District
    location, staff, mini market inside, restaurants. Near the tram that takes you to WWII Memorial.
    All good

    Published on 13 Dec 2023

    Alexandria
    group
    5.0
    Passable
    Passable
    It was a really nice hotel and it was a short walk away from the conference I was there for.
    I hated the entire parking situation. People who paid for parking with their hotel rooms couldnt park in the hotel parking lot because they let random people use it just for parking. Two people who stayed with me had to walk to a whole different parking lot just to get to their vehicles. Incredibly inconvenient, and a waste of money. Shouldve stayed at a different hotel that didnt do that crap especially considering how many people were in town that weekend for the event. Soured the whole stay

    Published on 11 Dec 2023

    Carrie
    young couple
    10.0
    Exceptional
    Exceptional
    N/A

    Published on 07 Dec 2023

    Shastasnow14
    solo traveller
    8.0
    Very good
    Would stay again for location - but will look at Marriott who is only a few steps away for service.
    Location was the reason I chose this hotel. Went to concert next door.
    Front desk staff not friendly. It was an inconvenience to help me and speech was fast and just going thru the motions for WIFI. No idea what she said. No smile nothing. Same when I checked out.....same girl.

    Published on 05 Dec 2023

    John
    young couple
    8.0
    Very good
    Good
    Great location for my needs. Great staff very helpful on the 2 room changes needed
    The restaurant.

    Published on 24 Nov 2023

    Joyce
    young couple
    6.0
    Pleasant
    Enjoyable.
    Breakfast was very good. Glad it was included in the price of our room. Price was high.
    The bedding is very challenging. The top cover is too heavy. But something is needed besides just the sheet.

    Published on 14 Nov 2023

    Stephen
    family with young children
    10.0
    Exceptional
    We enjoyed our stay, and avoid return without question!
    Excellent location and very comfortable. The staff at the reception and in the breakfast room were extremely helpful.
    It would be better if the parking lot had two exits. Someone got confused ahead of us and blocked it. The hotel took care of it, but if I had needed to leave immediately, it mightve been a problem.

    Published on 14 Nov 2023

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    Top Facilities

    parking

    bar

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    All Facilities for Crowne Plaza Kansas City Downtown, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Restaurant, Minibar, Breakfast in the room, Special diet menus (on request), Kid meals, Dining area, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping.
    Media & Technology CD player, Cable channels, iPod dock, TV, Radio, Flat-screen TV, Telephone.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View City view, View.

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