Crowne Plaza Hotel Orlando Downtown, an IHG Hotel, Orlando, Usa

About Crowne Plaza Hotel Orlando Downtown, an IHG Hotel

Located in downtown Orlando, the Crowne Plaza Hotel Orlando Downtown offers a range of amenities to ensure a comfortable and enjoyable stay. Guests can take advantage of the on-site parking, restaurant, bar, fitness center, business center, and dry cleaning services. The hotel features family rooms, a lift, valet parking, a hot tub/jacuzzi, and an outdoor pool. Free WiFi and air conditioning are available throughout the property. Guests can also enjoy concierge services, daily housekeeping, and a shuttle service. Nearby landmarks include the Amway Center and Dr. Phillips Center for the Performing Arts. Positive reviews highlight the cleanliness of the rooms, comfortable beds, great water pressure, and friendly staff.

Top Facilities

parking

bar

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Check Room Options And Availability

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Standard Room

Max 2 Adults

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Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room

Max 2 Adults

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This room features a flat-screen TV with cable channels. A granite dining bar area with a small refrigerator, coffee maker, and microwave is provided as well.

King Suite - Non-Smoking

Max 2 Adults

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This suite features a sofa, spa bath, 42-inch flat-screen cable TV, and free WiFi.

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Location & Nearby Places

Downtown Orlando (1.6 Km from city center)

304 West Colonial Drive

15 Nearby Attractions

Lake Ivanhoe

1.1 km

Orange County Regional History Center

1.1 km

Lake Eola

1.4 km

Wells' Built Museum of African American History & Culture

1.5 km

Sea World Orlando

1.6 km

Fun Spot America

1.6 km

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All Facilities for Crowne Plaza Orlando-Downtown, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Fold-up bed, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
Food & Drink	Wine/champagne, Breakfast in the room, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Dishwasher, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Valet parking, ATM/cash machine on site, Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Outdoor pool, Hot tub/Jacuzzi, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service, Shuttle service (free), Accessible parking.
Outdoor & View	Lake view, City view, Pool view, Landmark view.
Shops	Minimarket on site.

Guest Ratings For This Property

7.8

Based on 627 Reviews

100% verified reviews

Comfort

9.21

Cleanliness

9.29

Value For Money

8.79

Facilities

8.93

Guest Reviews

Claudette

family with young children

9.0

Superb

Great place & great stafd

Myself and my husband stay was from 27th December 2023 to the 2nd January 2024. Our time at Crown Plaza, despite a few room amenities issues, was good, and we would definitely return to this hotel on any future holidays to Orlando. The level of service from all the staff was at a very high level. 3 members of staff that were exceptional was Maria from housekeeping, Tina in the front desk, and Leaford the Shuttle driver.

The heating was not working, and breakfast was often cold

Published on 03 Jan 2024

Justerine

group

8.0

Very good

Will stay again we got this for a cheaper price.

Approachable and helpful staff. Strategic location near to anywhere. Has nice and comfortable beds. Comes with a microwave, ref, couple of coffee pods.

Outdated facilities but they are currently under renovation.

Published on 29 Dec 2023

Reynolds

family with young children

5.0

Passable

Staff was friendly.

The hotel was under renovation and there was no mention of this at the time of booking. Room keys didn't work and had to be reprogrammed. There were 3 Elevators in the hotel with 1 out of service. The other 2 were used by construction and hotel staff which made the wait times sometimes as much as 15 minutes at a time..each way (up and/or down). There was dust everywhere and noise from the construction. There should have been some type of notification prior to booking this property.

Published on 27 Dec 2023

Fuller

family with young children

5.0

Passable

It was close to I4 and the location for the concert, a shuttle was provided to us as well.

The bathroom was not clean someone left their blond wig in the bathroom. We did have an issue when checking in, where we felt discriminated against. Due to the company before us having an issue with finding there reservation.

Published on 17 Dec 2023

John

young couple

9.0

Superb

Good value comfortable Downtown location.

Location is 10 min walk from Downtown bars etc. We found that ok. There is a shuttle but did not investigate... Close to Lake Eola park which is nice.

Small issue with door keys took two visits to sort. Motorway is close but we didn't find it too noisy. Nowhere near Disney etc if that's your thing......

Published on 25 Nov 2023

Micaela

family with young children

10.0

Exceptional

Everything

Published on 21 Nov 2023

Christine

group

7.0

Good

Convenient location. Walkable. Staff nice. Hotel has seen better days.

Ability to walk to the Amway. Pillows were comfortable. Had enough towels. Staff was friendly.

Dirty grout in the shower. Had to carry the coffee maker into the bathroom because the plug in the "kitchen" didn't work. No flavor powdered eggs for breakfast. No silverware left at breakfast and it was only 9:00 AM. Horrible weak coffee in the room and at breakfast. No shower gel, Just bar soap in the shower. Facility overall is run down. Just looks its age. Walls are paper thin. Can hear whole conversations from the hallway.

Published on 20 Nov 2023

Sharon

with friends

10.0

Exceptional

I would recommend to a friend and definitely would be my first option again on my next visit to Orlando.

The location was very convenient to the Amway center. Shuttle dropping us off and picking us back up was super convenient. The staff was so friendly, professional, and just a pleasure to deal with. The rooms were spacious and comfortable.

I wish coffee options at breakfast would have offered creamer with flavors.

Published on 19 Nov 2023