Stylish air-conditioned rooms each have satellite TV, free tea and coffee facilities, and a minibar and fridge. An iron and hairdryer are also provided. A sofa bed can be set up in the room upon request.
Air-conditioned room with grab rails, an accessible lowered bath and alarm cords. Rooms also each have satellite TV, free tea/coffee, and a mini bar and fridge. An iron and hairdryer are also provided.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with river views, this double room also offers air conditioning and a flat-screen TV. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV.
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit offers 1 bed.
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
The Crowne Plaza Reading is conveniently located for access to Reading city center and Thames Valley Park. Guests appreciated attentive staff, with one mentioning the helpful desk and restaurant staf (Read More)f. Some minor maintenance issues were raised, but overall the hotel is praised for its views over the River Thames, Revive gym and spa facilities, and delicious food. The rooms were described as cozy, clean, and in perfect condition by another guest.
Guest Reviews
Maxine
group
8.0
Very good
Lovely short break not far from London
Location and good breakfast
Not enough charging points in the bedrooms and not enough seating space in the main reception
Published on 04 Jan 2024
Tussaje
young couple
6.0
Pleasant
Reasonably good
It was good
The room had a mouldy smell in the bathroom. Radiator wasnt working
Published on 04 Jan 2024
Rachel
young couple
6.0
Pleasant
Pleasant
Pool and spa
We got locked out the room, our room was entered when we asked for it not to be. Extra 15 a night for parking which wasnt expected
Published on 03 Jan 2024
Gina
young couple
4.0
Disappointing
Staff unfamiliar with the packages and rude! ( whats included in your stay)
Quiet place!
Dirty bathroom
Published on 03 Jan 2024
Colin
young couple
7.0
Good
Good hotel. Good location.
Breakfast good. Room good. 3pm check in is too late, particularly when the hotel was so empty that day.
Went for a swim. No towels. Back to reception, no towels. Were told this was because it was a bank holiday.
This was really poor customer service.
See above.
Published on 03 Jan 2024
Khalid
family with young children
8.0
Very good
Very good
Breakfast is very fantastic. it was a wide variety of food, drinks and tables.
The location is beautiful and near the river.
the room size is narrow. there is one lift which was slow up, and small.
Published on 02 Jan 2024
Cemene
young couple
10.0
Exceptional
Fantastic place to stay Woolworth the price staff are amazing. Breakfast was amazing and Im definitely going back here
I love this hotel it was clean, the location was great especially because the river thames was situated at the back of the property, and you were able to walk along the Thames and the canals after breakfast, or any time you wanted throughout the day. The rooms were cleaned every day if you required it or whenever you require it without paying an extra fee. The staff are very welcoming, always smiling always making you feel at home and welcome when you walk through the door and when you attend breakfast in the mornings. Breakfast was amazing, and even though breakfast was a buffet you are able to order your breakfast how you want it and different things off the breakfast menu that may not be in the buffet which I found excellent.
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My only thing about the property was that that steam room wasnt working in the Spa throughout our stay but apart from that everything was fantastic at this property.
Published on 01 Jan 2024
Hayley
young couple
8.0
Very good
Very good
After many years of staying at this hotel parking has always been included. Sadly now parking is 15 per 24hr, so this came as a shock.
Published on 01 Jan 2024
Robert
solo traveller
5.0
Passable
Did not sleep much.
Location is good. Breakfast was good. The room was clean and tidy.
When I arrived I was informed that there was no reservation in my name. I asked about the booking reference and e mail with my booking. Only when another lady from reservation arrived did she find my reservation. My names and last name where all in one word. They said that it was a mistake by Booking.com. In my room, though I had booked a double bed, I found two singles. Again when I asked about it, I was told that regardless that my booking stated a double bed, Booking .com had said "any type of bed"!! I am a big man, that is why I need a double bed. I fell to the floor twice. I did put the beds together, but with no clips, they separated all the time. I did not request a change in room, as I had been informed the hotel was full.
(Read More)
Published on 01 Jan 2024
Jules
young couple
5.0
Passable
Disappointing - didnt feel like value for money
On site car park
Riverside location
Very tired looking decor and bedrooms - torn wallpaper, bathroom mouldy in places. Skirting boards chipped and broken in places
Leisure changing room (women) - shower doors not working, toilet grim - generally old
I ordered an omelette for breakfast and had to leave before it arrived as it took so long.
Vegetarian sausages - really awful
One receptionist was rather brusque
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Golf course (within 3 km).
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous
Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area, Pet bowls.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Heated pool, Air conditioning, Desk, Carpeted.
Food & Drink
Wine/champagne, Grocery deliveries, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, BBQ facilities, Room service, Refrigerator, Electric kettle, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General
Parking, Parking on site, WiFi available in all areas.
Pool and wellness
Steam room, Beauty Services, Indoor pool (all year), Spa/wellness packages, Body scrub, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Personal trainer, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Spa and wellness centre, Indoor pool.
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