Crowne Plaza Solihull, an IHG Hotel, Coventry

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Category	Facilities
Activities	Live sport events (broadcast).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Sauna.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Steam room, Swimming pool, Kids' pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.4

Based on 2107 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.1

Facilities

8.7

Reviewers Mention About Crowne Plaza Solihull, an IHG Hotel

Crowne Plaza Solihull is praised for its spacious rooms, cleanliness, and central location facing the town centre. Guests appreciate the gym, pool, and hot tub facilities, as well as the friendly sta (Read More)ff. Some minor issues noted include dusty rooms, noise from air-con units, and lack of soundproofing. The breakfast buffet, evening dining, and Club Lounge are highlighted as excellent. Overall, the hotel offers a pleasant stay with modern amenities and convenient access to the town center.

Guest Reviews

Taher

family with young children

7.0

Good

central location

a bit dirty and generally run-down

Published on 05 Jan 2024

Natassa

family with young children

9.0

Superb

Very comfy

Beautiful room with the perfect layout. Shopping centre right across the street which made meal time effortless. And staff were very accommodating. Would love to go again.

There should have been some more vegan options for breakfast. We asked for veggie sausages which they brought to us. It would have been nice to have vegan pastries or yogurt too.

Published on 03 Jan 2024

Paul

young couple

8.0

Very good

Perfect location, exceptional breakfast, very comfortable room & friendly staff - just great!

The breakfast is excellent!! Either English or Continental with a wide choice and super quality. The room is very comfortable and although there were a couple of problems, they were immediately sorted. The staff are very friendly and the location for Solihull town center is perfect.

This time we had a room the back (which we requested). The view from the room is to the rear carpark which is okay. However, you also see the rubbish containers! - I would suggest they cover this area so you can not see it.

Published on 02 Jan 2024

Christine

young couple

9.0

Superb

Felt safe and comfortable .

Size of room. Comfortable bed. Where it is. Friendly staff.

Published on 01 Jan 2024

Kate

review category business travellers

10.0

Exceptional

Comfortable and convenient for a short visit to Solihull

Lovely warm cosy room in the middle of winter and the night porter/ early morning receptionist was absolutely lovely and so helpful

Published on 01 Jan 2024

Oliver

young couple

7.0

Good

Good value for money

Breakfast was very nice. Room very comfortable and clean.

Shower wasnt great was luke warm at best. The room we were in had a door going into the room next door which was locked however, because of this you could hear the guest in the room next door talking and the tv being played etc. room 143 that is.

Published on 01 Jan 2024