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Crowne Plaza Solihull, an IHG Hotel

8.4
(2214 reviews)

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Standard Room

  • Max 2 Adults
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    This standard double or twin room features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, bath with shower, mini fridge, Smart TV with digital channels, free Wi-Fi and a Sleep Advantage kit.

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    Premium Room

  • Max 2 Adults
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    This deluxe double or twin room features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, walk in shower, mini fridge, Sky TV channels, free Wi-Fi and a Sleep Advantage kit.

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    One-Bedroom Queen Suite with Lounge Access

  • Max 2 Adults
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    King bed suites have a separate living room area.This rooms features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, upgraded bathroom amenities, walk in shower, mini fridge, Sky TV channels, free Wi-Fi and a Sleep Advantage kit

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    Standard Queen Room

  • Max 2 Adults
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    This Standard double features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, bath with shower, mini fridge, Smart TV with digital channels, free Wi-Fi and a Sleep Advantage kit.

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    Standard Queen Room - Disability Access

  • Max 2 Adults
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    Twin - Disability Access rooms have two single beds, are accessible for wheel chairs and have adapted bathrooms.Features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, bath with shower or wet room, mini fridge, Smart TV with digital channels, free Wi-Fi.

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    Standard Twin Room

  • Max 2 Adults
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    This twin room includes air-conditioning, desk space, laptop safe, tea & coffee making facilities, bottled water, bath with shower, mini fridge, Smart TV with digital channels. Free Wi-Fi and a Sleep Advantage kit are also included.

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    Standard Queen Room with Lounge Access

  • Max 2 Adults
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    This Executive double room features include air-conditioning, desk space, laptop safe, tea & coffee making facilities, bottled water, walk in shower, mini fridge and Sky TV channels. Free Wi-Fi and a Sleep Advantage kit are also included.

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    Premium Queen Room with sofa bed

  • Max 3 Adults
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    This executive King room features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, walk in shower, mini fridge, Sky TV channels, free Wi-Fi and a sleep Advantage kit.

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    Premium Double Room with Two Double Beds

  • Max 4 Adults
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    This double rooms include two double beds. Features include air-conditioning, desk space, laptop safe, tea & coffee, bottled water, bath with shower, mini fridge, Smart TV with digital channels, free Wi-Fi .

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    Premium Queen Room - Lounge Access

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, executive lounge access, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

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    All Facilities for Crowne Plaza Solihull, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Live sport events (broadcast).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
    Food & Drink Wine/champagne, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Room service, Refrigerator, Electric kettle, Snack bar, Restaurant, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Wake-up service.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Common areas Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Pool and wellness Steam room, Kids' pool, Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Fitness/spa locker rooms, Hot tub/Jacuzzi, Indoor pool.
    Transport Accessible parking.
    Outdoor & View Terrace.

    Guest Ratings For This Property

    8.4
    Based on 2214 Reviews
    100% verified reviews

    Comfort

    8.96

    Cleanliness

    8.95

    Value For Money

    8.1

    Facilities

    8.7

    Reviewers Mention About Crowne Plaza Solihull, an IHG Hotel

    Crowne Plaza Solihull is praised for its spacious rooms, cleanliness, and central location facing the town centre. Guests appreciate the gym, pool, and hot tub facilities, as well as the friendly sta (Read More)ff. Some minor issues noted include dusty rooms, noise from air-con units, and lack of soundproofing. The breakfast buffet, evening dining, and Club Lounge are highlighted as excellent. Overall, the hotel offers a pleasant stay with modern amenities and convenient access to the town center.

    Guest Reviews

    Taher
    family with young children
    7.0
    Good
    Good
    central location
    a bit dirty and generally run-down

    Published on 05 Jan 2024

    Natassa
    family with young children
    9.0
    Superb
    Very comfy
    Beautiful room with the perfect layout. Shopping centre right across the street which made meal time effortless. And staff were very accommodating. Would love to go again.
    There should have been some more vegan options for breakfast. We asked for veggie sausages which they brought to us. It would have been nice to have vegan pastries or yogurt too.

    Published on 03 Jan 2024

    Paul
    young couple
    8.0
    Very good
    Perfect location, exceptional breakfast, very comfortable room & friendly staff - just great!
    The breakfast is excellent!! Either English or Continental with a wide choice and super quality. The room is very comfortable and although there were a couple of problems, they were immediately sorted. The staff are very friendly and the location for Solihull town center is perfect.
    This time we had a room the back (which we requested). The view from the room is to the rear carpark which is okay. However, you also see the rubbish containers! - I would suggest they cover this area so you can not see it.

    Published on 02 Jan 2024

    Christine
    young couple
    9.0
    Superb
    Felt safe and comfortable .
    Size of room. Comfortable bed. Where it is. Friendly staff.

    Published on 01 Jan 2024

    Kate
    review category business travellers
    10.0
    Exceptional
    Comfortable and convenient for a short visit to Solihull
    Lovely warm cosy room in the middle of winter and the night porter/ early morning receptionist was absolutely lovely and so helpful

    Published on 01 Jan 2024

    Oliver
    young couple
    7.0
    Good
    Good value for money
    Breakfast was very nice. Room very comfortable and clean.
    Shower wasnt great was luke warm at best. The room we were in had a door going into the room next door which was locked however, because of this you could hear the guest in the room next door talking and the tv being played etc. room 143 that is.

    Published on 01 Jan 2024

    Ian
    young couple
    10.0
    Exceptional
    Exactly what was required.
    Staff
    Paying to park a car

    Published on 30 Dec 2023

    Dennison
    family with young children
    6.0
    Pleasant
    Pleasant
    The room
    That it wasn't set up and bar was shut

    Published on 30 Dec 2023

    Vilas
    group
    8.0
    Very good
    Great location but breakfast and bar very expensive.
    Comfortable hotel in an excellent location in the heart of Solihull right opposite Touchwood Shopping Mall
    Bar prices very steep! Breakfast disappointing at the price - no better than Premier Inn breakfast. Hot food left lying far too long.

    Published on 29 Dec 2023

    Mary
    young couple
    9.0
    Superb
    Great hotel in an excellent location.
    Breakfast was wonderful; everything we could wish for was on offer. Staff were friendly and seemed to enjoy their job even on Christmas Day!
    My partner would have preferred softer pillows but we didnt request substitutes so we have only ourselves to blame

    Published on 28 Dec 2023

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