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Dar es Salaam Serena Hotel

Kivukoni (1 kms from Gymkhana Club)
Ohio Street

Ranked 19 out of 50 best hotels in dar es salaam

7.8
425 reviews

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Room Types Available

Superior Double Room
  • Max 2 Adults
    •

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    This room has a private bathroom, seating area and overlooks the gardens and golf course.Please note that the price is based on 2 guests. An extra child can also be accommodated in an extra bed. (See hotel policies)

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    Standard Double Room
  • Max 2 Adults
    •

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    This room has a private bathroom, seating area and overlooks the city centre.Please note that the price is based on 2 guests. An extra child can also be accommodated in an extra bed. (See hotel policies)

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    Executive Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The rooms overlook the garden and the adjacent golf course with the Indian Ocean on the horizon.Guest of this room can enjoy 50% discount on drinks in the loungePlease note that the price is based on 2 guests. An extra child can also be accommodated in an extra bed. (See hotel policies)

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    Dar es Salaam Serena Hotel is featured in

    Guest Ratings For This Property

    7.8
    Based on 425 Reviews
    100% verified reviews

    Comfort

    8.32

    Cleanliness

    8.31

    Value For Money

    7.7

    Facilities

    8.03

    Reviewers Mention About Dar es Salaam Serena Hotel

    The Dar es Salaam Serena Hotel receives positive reviews for its buffet, with guests praising the food for breakfast, lunch, and dinner. The staff is described as friendly and helpful, and the hotel (Read More)is said to be excellent in terms of amenities and not requiring guests to go out for anything. However, there are some complaints about the coffee tasting like instant and a lack of information about the outdoor BBQ section. Overall, it is recommended for business meetings and relaxing stays.

    Guest Reviews

    Mythri
    family with young children
    8.0
    Very good
    A perfect stay in Dar's vibrant city centre. Classic in every way.
    Check in staff very amiable, efficient and courteous - highly professional. Including the security checks at the gate, lobby and then front desk. Large, beautifully stately hotel. Decor in rooms a bit dated but also classically solid. In-room robes, fruit platter, and slippers - all complimentary for our room. Serena has its own special charm and this Dar es Salaam didn't fail. Centrally located in the corp / banking district with many good restaurants in walking distance and very safe. So, it's better as a family short stay or business hotel given its location. Overall, still a quality establishment I'd return to.
    (Read More)
    In-room beverages could be better stocked and topped up regularly.

    Published on 04 Jan 2024

    Tino
    family with young children
    9.0
    Superb
    Based on the hotels i saw around that are supposed to be the same caliber, i will go back to serena
    They have a great swimming pool
    The centralized AC, I guess needs some maintenance. it was set to the minimum but the room temperature wasn't all that cold. especially at night, it was quite hot.

    Published on 04 Jan 2024

    Chitra
    review category business travellers
    10.0
    Exceptional
    Exceptional
    The staff and room was very pleasant.

    Published on 01 Jan 2024

    Hassan
    family with young children
    9.0
    Superb
    IT WAS MASSIVE ,I ENJOYED WITH MY FAMILY
    EVERY THING IS FINE I HAVE NO COMPLAIN
    NOTHING

    Published on 01 Jan 2024

    Kazushi
    review category business travellers
    8.0
    Very good
    Almost great stay, especially breakfast was good.
    Nice entrance and robby place, nice restaurant and facilities in room.
    Some facilities of room are old, so shampoo and conditioner dropped from the shelf at midnight.

    Published on 23 Dec 2023

    Paul
    review category business travellers
    8.0
    Very good
    Very good
    Property was clean, staff attentive.
    All good

    Published on 18 Dec 2023

    Naison
    young couple
    8.0
    Very good
    Comfortable and accessible location.
    Room size and bathroom were good.
    Beef in the restaurant was very tough.

    Published on 14 Dec 2023

    Pii
    review category business travellers
    9.0
    Superb
    Superb
    Pool area, garden, location and breakfast
    I was given a room with city view, although had paid for sea view. They did correct it when I complained, but did not enjoy the moving.

    Published on 11 Dec 2023

    David
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Very nice service / people.
    Bit cold inside the room. But I have not complained.

    Published on 10 Nov 2023

    Shadreck
    solo traveller
    9.0
    Superb
    It was a great time with in Serena I don't mind sitting at the same hotel again
    Above average ( health food)
    Structure looks old inside for the price

    Published on 10 Oct 2023

    Location & Nearby Places

    Kivukoni (9.3 Km from city center)

    Ohio Street

    15 Nearby Attractions

    Dar es Salaam Botanical Garden

    0.3 km

    Askari Monument

    0.3 km

    Azania Front Lutheran Church

    0.4 km

    National Museum and House of Culture

    0.5 km

    Khoja Shia Ithna-Ashari Masjid

    0.7 km

    Old Boma

    0.8 km

    Dar es Salaam State House

    1.0 km

    Dar Es Salaam Fish Market

    1.0 km

    Uhuru Street

    1.5 km

    St. Joseph Cathedral

    2.3 km

    Kariakoo Market

    2.3 km

    Mikadi Beach

    3.3 km

    Kigamboni Beach

    3.8 km

    St Peter's Church, Dar es Salaam

    4.2 km

    Temple Road

    4.3 km

    See All Attractions

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    Top Facilities

    parking

    bar

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    All Facilities for Dar es Salaam Serena Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Themed dinner nights.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Additional toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Tumble dryer, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed, Cleaning products.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Fruits, Special diet menus (on request), Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Towels/sheets (extra fee), Wake-up service, Key access.
    Media & Technology Pay-per-view channels, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Garden.
    Reception services Concierge service, Valet parking, 24-hour front desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' club.
    Pool and wellness Outdoor pool (all year), Massage, Beauty Services, Outdoor pool, Manicure, Back massage, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Neck massage, Fitness, Facial treatments, Spa facilities, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage.
    Transport Car hire, Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Terrace, View, Sea view, Garden view.
    Shops Barber/beauty shop, Minimarket on site.

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