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Hotel

DoubleTree by Hilton Chester

Chester city centre (0 kms from )

Ranked 48 out of 50 best hotels in chester

8.2
(4051 reviews)

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King Room

  • Max 2 Adults
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    This air-conditioned room features a flat-screen TV, tea/coffee and a refrigerator. The en suite bathroom has free toiletries and a hairdryer.

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    Twin Room with Shower

  • Max 2 Adults
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    This air-conditioned room features a flat-screen TV, tea/coffee and a refrigerator. The en suite bathroom has free toiletries and a hairdryer.

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    Twin Guestroom Plus

  • Max 2 Adults
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    This air-conditioned room features a flat-screen TV, tea/coffee and a refrigerator. The en suite bathroom has free toiletries and a hairdryer.

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    Family Junior Suite

  • Max 4 Adults
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    This spacious suite features a large king-size bed and a double sofa for the children. There is also a large flat-screen TV and a roomy bathroom with upgraded toiletries.

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    Junior Suite

  • Max 4 Adults
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    A revolving 32-inch plasma TV is featured in this stylish suite, and can be enjoyed whilst in the lounge or bedroom area. A king-size bed, work desk and opening windows are also included, as well as free high-speed internet access.

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    Junior Suite with Sofa Bed

  • Max 4 Adults
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    With plenty of space, this suite offers a large bathroom with upgraded toiletries, bathrobes and slippers. Some feature swivel TVs.

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    King Room - Mobility Access

  • Max 2 Adults
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    This double room features air conditioning, a safe deposit box and a TV. The unit offers 1 bed.

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    Deluxe King Room

  • Max 2 Adults
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    The unit offers 1 bed.

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    Deluxe Family Room with Sofa Bed

  • Max 4 Adults
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    The unit has 1 bed.

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    Superior King Room

  • Max 2 Adults
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    The unit offers 1 bed.

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    All Facilities for DoubleTree by Hilton Chester

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Bathroom Hairdryer, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Bar.
    Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry, Dry cleaning.
    Media & Technology Radio, Laptop safe, TV, Telephone.
    Services & Extras Key card access.
    Common areas Picnic area, Sun terrace, Shared lounge/TV area, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Hammam, Steam room, Make up services, Massage, Body wrap, Fitness centre, Beauty Services, Fitness classes, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms.
    Transport Accessible parking.
    Outdoor & View Terrace.

    Guest Ratings For This Property

    8.2
    Based on 4051 Reviews
    100% verified reviews

    Comfort

    8.78

    Cleanliness

    8.73

    Value For Money

    7.83

    Facilities

    8.52

    Reviewers Mention About DoubleTree by Hilton Chester

    Guests had a fantastic stay at DoubleTree by Hilton in Chester. They enjoyed the warm cookie upon arrival, superb spa and pool facilities, and delicious restaurant offerings. The rooms were comfortab (Read More)le with free tea and coffee. The hotel grounds were stunning and the location was convenient. Some minor issues with food orders and noise from a wedding party were mentioned, but overall, the hotel was highly recommended for a weekend getaway or special events like weddings.

    Guest Reviews

    Stephen
    young couple
    6.0
    Pleasant
    Could have been better
    Location good staff friendly
    Dirty glasses and cutlery left in room and by door noise from other guests no tv controls both my wife and I are disabled and had to go up and down to reception to deal with it she 5 fractures in her back and fell over the glasses left on the floor by the door

    Published on 03 Jan 2024

    Christine
    review category business travellers
    9.0
    Superb
    Excellent
    Great location and very comfortable, with good evening meal
    struggling to get a vat invoice for my stay

    Published on 03 Jan 2024

    Paul
    young couple
    10.0
    Exceptional
    Exceptional
    Excellent

    Published on 03 Jan 2024

    Danielle
    young couple
    10.0
    Exceptional
    Exceptional
    Very clean reception staff absolutely lovely
    Bar staff quite rude

    Published on 02 Jan 2024

    Paul
    young couple
    9.0
    Superb
    Excellent stay at NY
    Spacious room and new year celebrations were excellent. Spa was also good.
    I think the staff could be a bit more attentive. It's a little bit corporate.

    Published on 01 Jan 2024

    Kelly
    young couple
    10.0
    Exceptional
    Great break between Xmas new year to escape the crazy ness and have some couple time great room great food can stay yet
    Second time here ! Staff so friendly, rooms amazing. Had room service both times great food, best spa we have been to in the Hiltons thank you will be back
    Great property

    Published on 01 Jan 2024

    George
    young couple
    10.0
    Exceptional
    Exceptional
    The hotel looks very grand. The room is a decent size especially for the price.

    Published on 01 Jan 2024

    Geraint
    family with young children
    8.0
    Very good
    Good stop-off
    Great stop-off location when travelling north. Room was comfortable.
    Restaurant and drinks very over priced

    Published on 01 Jan 2024

    John
    young couple
    6.0
    Pleasant
    Pleasant
    . Breakfast and room was nice
    Spa was dated , room overpriced

    Published on 30 Dec 2023

    Matthew
    young couple
    9.0
    Superb
    Overall very pleasant.
    We enjoyed the hotel and spa. We appreciated how the restaurant staff were with the nut allergy. Also, we cannot fault enough the help from the staff when we had issues with locking our room and moving us to a new room. Very lovely stay!
    There could have been more of a selection from the breakfast menu, which there is compared to other Hilton's.

    Published on 30 Dec 2023

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