DoubleTree by Hilton Hotel Chattanooga Downtown, Chattanooga

Top Facilities

parking

bar

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King Room - Non-Smoking

Max 2 Adults

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This room features a microwave, refrigerator, and tea- and coffee-making facilities.

Queen Room with Two Queen Beds - Non-Smoking

Max 4 Adults

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This room features a microwave, refrigerator, and tea- and coffee-making facilities.

King Suite with Sofa Bed

Max 4 Adults

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This 2-room suite features a separate bedroom and living area with a sofa bed.

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All Facilities for DoubleTree by Hilton Hotel Chattanooga Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Hearing accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Toilet.
Room Amenities	Sofa bed, Heated pool, Air conditioning, Desk, Carpeted, Seating Area, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Snack bar, Microwave, Restaurant, Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Dry cleaning, Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Alarm clock, Key access.
Media & Technology	TV, Radio, Laptop safe, Telephone.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
General	Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
Physical distancing	Contactless check-in/check-out.
Pool and wellness	Outdoor pool (all year), Outdoor pool, Swimming pool, Swimming Pool, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.3

Based on 334 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.52

Value For Money

7.84

Facilities

8.5

Reviewers Mention About DoubleTree by Hilton Hotel Chattanooga Downtown

The DoubleTree by Hilton Hotel Chattanooga Downtown is an older building that has been renovated with high-end common areas and recently updated rooms. However, the bathrooms still appear dated and i (Read More)n need of improvement. The hotel has nice elevators, but during busy times there may be long wait times. The staff provides excellent service and the hotel offers a great bar and nearby attractions. Overall, it is recommended for good rates and non-busy times.

Guest Reviews

Shawn

young couple

9.0

Superb

To be honest, I expected more from my first stay in a Hilton. It seemed like an ordinary hotel.

Price and location.

There was food left in the refrigerator, grout in shower had an orange colored mildew on it and the shower floor didnt look clean. There was only one small trash can and it was located in the bathroom.

Published on 04 Jan 2024

Wendy

young couple

8.0

Very good

The location was great but the girl at the desk at checkout acted like she was out of it.

The location was great

We upgraded our room to a suite, and the couch was so nasty we were afraid to sit on it. So it was a waste of money for us.

Published on 02 Jan 2024

Alana

young couple

7.0

Good

Adequate room, location had its pros and cons.

Location was close to attractions

Neighboring hospital made for consistent sirens, staff was not engaging

Published on 31 Dec 2023

Niquana

family with young children

9.0

Superb

Location

Everything was good

Published on 22 Dec 2023

Bronson

solo traveller

10.0

Exceptional

Downtown close to lots of restaurants and shops!!

Parking

Published on 17 Dec 2023

Elena

review category business travellers

5.0

Passable

Breakfast

Durty! Old! Noise!

Published on 13 Dec 2023

Anonymous

young couple

10.0

Exceptional

I was comfortable, the guest were friendly and we loved the home decor

The location

I loved the property

Published on 04 Dec 2023

Anonymous

young couple

7.0

Good

Will definitely return

Excellent location

We were booked into a handicap room, and I did not request a handicap. There was a broken shelf in the bathroom and was only given 1 washcloth. Very clean and comfortable

Published on 04 Dec 2023

Anonymous

family with young children

3.0

Poor

It wasnt pleasant

The location

We booked a king suite so my wife and I could have our own room and the kids could have the lounge area. They put us in a handicap suite with no door to separate the rooms. The bed was broken. There were dirty sheets still on the pull out couch. The shower head was broken and sprayed water out of the shower. The room was not clean. We will not stay at this location again. For the price of the room it should have been very nice with no issues. And they were all booked up so we couldnt change rooms.

Published on 26 Nov 2023

Taylor

review category business travellers

1.0

Bad

It was overall pretty clean. Had some music playing on the 2nd floor which made for some excitement with it having the leave the hotel.

There were several things! 1. Not transparent about pricing. Online I was quoted one price then got to the hotel and was charged another. 2. Wasn't informed about breakfast by the front desk at check-in. 3. Pool closed at 10 pm. I understand the reasoning but I feel that is a little early. 4. I was in a suite on floor 907. I was appreciative of the free upgrade or the free upgrade I thought I had gotten. I was quoted roughly $700 for Wednesday-Saturday. When I got my receipt I was charged $1552 roughly. Then I called to see what was going on and the gentleman on the phone didn't help as much as I thought he should have. There is more to the story but if you are more interested in it give me a call at 901-304-88012 my name is Kerry Taylor. I want to add that I was there for the Tennessee Tow Show and I believe most people stayed at the Marriot but I wanted to stay with you guys which I ultimately regretted no disrespect. 5. So moving right along, we allegedly had the nicest room on the 9th floor, and our toilet wouldn't stop running and the A/C was so loud it was crazy! We could hear the ice machine everything, we could hear the elevator everytime it was used! Literally, got zero sleep. When I called the front desk they told me there was nothing they could do and that it would be the next morning before they could get there. Well let's say it never got fixed and I never heard another word about it. Let's say it was a good trip at all! 6. From what I can remember there is no information indicating you have to pay for parking. 7. Don't miss understand my complaint here, you have some nice employees but when you want a nice room you expect everything else to be in order also. 8. The cleaning ladies had there phone music blowing in the morning walking by our room. I appreciate your time!

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Published on 04 Oct 2023