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DoubleTree by Hilton Krakow Hotel & Convention Center

Krakow Main Square (0 kms from )

Ranked 4 out of 50

9.2
(7397 reviews)

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About DoubleTree by Hilton Krakow Hotel & Convention Center

The DoubleTree by Hilton Krakow Hotel & Convention Center is a big and modern hotel with outstanding spa and wellness facilities located in Grzegórzki. The hotel also features a restaurant with excellent food and a bar with a great selection of drinks. Guests can enjoy the large indoor pool, sauna, jacuzzi, and whirlpool for relaxation. It also features a fitness center and access to the executive lounge. The hotel provides shuttle services and is easily accessible by tram. Nearby landmarks include the Dabie tram stop, Tauron Arena Kraków, and the city center, which can be reached within a 10-minute walk.

Top Facilities

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King Room

  • Max 3 Adults
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    This triple room has air conditioning.

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    Executive King Room - Lounge Access

  • Max 2 Adults
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    This triple room features a tea/coffee maker, executive lounge access and bathrobe.Access to the Executive Lounge for up to 2 people over 16 years of age.

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    Junior King Suite - Lounge Access

  • Max 2 Adults
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    This suite has a bathrobe, microwave and minibar.Access to the Executive Lounge for up to 2 people over 16 years of age.

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    One-Bedroom King Suite - Lounge Access

  • Max 2 Adults
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    This suite features a executive lounge access, cable TV and bathrobe.Access to the Executive Lounge for up to 2 people over 16 years of age.

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    Twin Room

  • Max 2 Adults
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    This twin room has a flat-screen TV and air conditioning

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    King Room - Mobility Access

  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

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    Executive Twin Room - Lounge Access

  • Max 2 Adults
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    This twin room has a bathrobe, air conditioning and cable TV.Access to the Executive Lounge for up to 2 people over 16 years of age.

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    Family Connecting Rooms

  • Max 5 Adults
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    The spacious family room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room features a wardrobe, a safe deposit box, a carpeted floor, as well as a TV. The unit has 3 beds.

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    King Room with Sofa Bed

  • Max 3 Adults
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    Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 2 beds.

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    Location & Nearby Places

    Krakow Main Square (2.6 Km from city center)

    ul. Dąbska 5

    15 Nearby Attractions

    Polish Aviation Museum

    1.6 km

    Oskar Schindler's Enamel Factory

    2.5 km

    Planty Park

    3.1 km

    The Cloth Hall Krakow

    3.2 km

    Main Market Square Krakow

    3.2 km

    Kazimierz

    3.3 km

    Rynek Underground

    3.3 km

    Collegium Maius

    3.6 km

    Manggha

    4.0 km

    Krakus Mound

    4.0 km

    Stained Glass Workshop and Museum

    4.1 km

    Kosciuszko Mound

    6.6 km

    Wieliczka Salt Mine

    10.4 km

    Auchwitz-Birkenau Concentration Camps

    10.4 km

    Wawel Royal Castle

    10.4 km

    See All Attractions

    All Facilities for DoubleTree by Hilton Krakow Hotel & Convention Center

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Tennis court, Tour or class about local culture.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Restaurant, Grocery deliveries, Minibar, Breakfast in the room, Fruits, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock.
    Media & Technology TV, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Pool and wellness Hammam, Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Back massage, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Swimming pool, Foot massage, Body wrap, Swimming Pool, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Shuttle service (additional charge), Shuttle service.

    Guest Ratings For This Property

    9.2
    Based on 7397 Reviews
    100% verified reviews

    Comfort

    9.49

    Cleanliness

    9.54

    Value For Money

    8.95

    Facilities

    9.32

    Guest Reviews

    Jan
    young couple
    8.0
    Very good
    Very good
    all was perfect. clean.well equipped hotel. friendly personal. location.
    spa area- it s nice place, well equipped, clean, nice staff,its positive.. but noisy because of ignorant mother s with their children s.They are everywhere/in Spa area too - even through entry 16+ years/.It may be quiet place,but it isn t. Children s make noise,play with balls in pool s, it s terrible for people trying to be resting.Only quiet time there was 12-13:30.It s a shame.

    Published on 04 Jan 2024

    Dariia
    family with young children
    9.0
    Superb
    For couple days - good
    So good breakfast So good spa Clean room
    No kids room So pure menu for lunch and dinner

    Published on 04 Jan 2024

    Otay
    young couple
    8.0
    Very good
    Very good
    Brand new hotel, everything is new. Indoor pool and spa area was big and nice. Breakfast was rich. Parking space is convenient and big enough.
    Location is a little far from city center, you need to take a tram (10 mins walk to the station) or a taxi. Breakfast hall was quite small, if you are coming later than 8:30 you cannot find a table to sit. Reception area was busy all times of the day. You need to wait quite a time to ask a question or for a request. Our window sided to inner yard, We had no view.

    Published on 04 Jan 2024

    Phillip
    family with young children
    8.0
    Very good
    Very good
    Great breakfast
    USB charging points in the room

    Published on 03 Jan 2024

    Tomas
    family with young children
    9.0
    Superb
    Superb
    Wellness was great. Breakfast was also great. Room was nice.
    When we arrive the room wasn't ready. And we did wait maybe 30 minutes to 15:30.

    Published on 02 Jan 2024

    Vladyslav
    family with young children
    10.0
    Exceptional
    Amazing stay over the holidays
    Exceptional service. The staff was very friendly and helped us out with every single request. The sauna and pool were great with enough space for a plenty of people. The hotel was easily reachable by car. We enjoyed the stay a lot!
    Considering the location, the parking fee could have been included to omit extra steps.

    Published on 02 Jan 2024

    Ferenc
    young couple
    8.0
    Very good
    Beatiful hotel, and rooms, pool/spa/gym facilities, but get ready to walk, or pay for a cab to town
    Beautiful hotel, with very nice, spotless rooms, comfortable beds, friendly, helpful staff, and easy parking. The pool, spa, and gym are very new, clean, and superb. Families especially with children, who do not want to run around town a lot will like it the most.
    Although the hotel is on the outskirts of Krakow, with a humongous parking place in front of the building, you have to pay 50zl/24 hrs. or 3zl/hr. To get to the center of town you have to walk almost a mile to get to the nearest tram or hire a taxi to go back and forth. Hotel breakfast is fairly expensive, 70zl/person. The first room we were given had zero views unless you'd consider "view" looking at the inner courtyard, i.e. the side/opposite wing of the hotel. Luckily for us when we were requesting another room with an actual view, the friendly receptionist accommodated our request.

    Published on 02 Jan 2024

    Crowther
    young couple
    10.0
    Exceptional
    Location is a bit out of the centre however Bolt taxis were cheap and the tram is a short walk down the road , really ni
    The rooms are so clean and spacious , bath was lovely , we used the swimming pool and steam room on our last night which was really relaxing

    Published on 02 Jan 2024

    Sabina
    family with young children
    5.0
    Passable
    not as per usual
    the spa is usually good when not crowded. the spa therapist did an amazing massage. it is clean
    it was terribly noisy this time. daughters foot got stuck between rails in pool, the restaurant and bar menu limited

    Published on 31 Dec 2023

    Lukasz
    family with young children
    9.0
    Superb
    Superb
    Almost everything. Nice food.
    Parking is expensive and very tight

    Published on 28 Dec 2023

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