Edgewater Hotel and Conference Center, Gatlinburg

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Queen Room with Two Queen Beds - Non-Smoking

Max 5 Adults

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A balcony on the mountain side and a flat screen TV are featured in this room. A small refrigerator, microwave, and coffee machine are also included.Please note: this room does not face the city or overlook the river.

Queen Room with Hot Tub - Non-Smoking

Max 2 Adults

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This room features a 2-person hot tub, gas fireplace, and flat-screen cable TV. Extras include a private balcony, microwave, and small refrigerator.Please note: This room does not face the city or overlook the river.

Standard Queen Room with Two Queen Beds

Max 5 Adults

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This quadruple room provides a fireplace. This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

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All Facilities for Edgewater Hotel and Conference Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Hypoallergenic, Heated pool, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Hot tub, Fireplace, Heating, Socket near the bed.
Food & Drink	Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Common areas	Sun terrace, Outdoor fireplace.
Food & drink safety	Breakfast takeaway containers.
Reception services	ATM/cash machine on site, 24-hour front desk, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Pool and wellness	Outdoor pool (all year), Indoor pool (all year), Outdoor pool, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
Transport	Accessible parking, Parking garage.
Outdoor & View	City view, Pool view, Terrace, Patio, Mountain view, River view, View, Balcony.

Guest Ratings For This Property

8.2

Based on 3372 Reviews

100% verified reviews

Comfort

8.48

Cleanliness

8.41

Value For Money

8.3

Facilities

8.19

Reviewers Mention About Edgewater Hotel and Conference Center

This hotel in Gatlinburg is in a great location, close to everything and within walking distance of the main strip. The staff is friendly and helpful, and the rooms are clean and well-maintained. The (Read More) hotel has a nice layout and amenities like a heated pool, hot tubs, and an outdoor patio with a fireplace. However, there are some issues with parking, slow elevators, and noise from neighboring attractions. Overall, guests enjoyed their stay and plan to return.

Guest Reviews

Sarah

family with young children

4.0

Disappointing

Good and Bad

Location and jacuzzi in the room

The bed! Very uncomfortable!

Published on 05 Jan 2024

Amber

family with young children

10.0

Exceptional

It was nice. Older place but clean. Dont drive a big vehicle. Parking is tight and limited.

The breakfast was AMAZING!

The parking was horrid.

Published on 03 Jan 2024

Faith

young couple

10.0

Exceptional

Excellent

Location! Indoor and outdoor pool.

Published on 03 Jan 2024

Jennifer

young couple

8.0

Very good

Staff couldn't have been more friendly, especially when it was so hot in early November, and I fell asleep in the lobby chair, waiting for our room to be available Location was great to getting to the parkway.

I felt a little boxed in with there only being one way in and out (walking) to the parkway, unless you use the parking garage opening as well.

Published on 02 Jan 2024

Tina

young couple

10.0

Exceptional

Perfect location for New Years Eve festivities!

Located perfect for the NYE fireworks!

Published on 02 Jan 2024

Pam

young couple

7.0

Good

Nice room great location

Room was nice, a standard hotel room. Location is great for walking out onto the strip. Room was listed to have fireplace but it didnt. We were there for Christmas Day on way to see family. Staff was very nice. Breakfast was good also.

The problem with this hotel is the parking. It is an underground parking garage. But was built when cars were smaller. So it is very tight and honestly difficult to park in. Also the elevators are very slow and full. Walking down several flights of stairs with luggage is not really and option.

Published on 31 Dec 2023

Arindam

family with young children

8.0

Very good

Location was awesome

Breakfast could have been better

Published on 31 Dec 2023

Barbara

family with young children

7.0

Good

Location

The long waits at the elevator

Published on 30 Dec 2023

William

family with young children

8.0

Very good

All was fine with the facility, just need a way too quietly close room doors. Idiot tenants

Good breakfast, lots of choices.

Noisy tenants, no respect for others trying to sleep.

Published on 29 Dec 2023

Robert

young couple

7.0

Good

We might stay there again.

The quietness.

You can't take a shower without the bathroom floor getting all wet. The shower hose leaked bad, someone tried to fix it with tape. The bathroom basin is cracked and drained slow at times.

Published on 28 Dec 2023