Elmbank Hotel - Part of The Cairn Collection, York , England

The Elmbank Hotel is praised for its beautiful interior, great staff, cozy bar, and good breakfast. Some minor issues such as noisy rooms and a smelly bathroom were mentioned. However, the hotel's co (Read More)nvenient location, nicely appointed rooms, comfortable beds, and powerful showers were highlighted. Guests enjoyed the free drink offer and found the hotel to be a fabulous find within walking distance of York's attractions.

Guest Reviews

Gareth

young couple

2.0

Very poor

Nice staff, but I wouldnt recommend the Elmbank.

The staff were really good, they were very helpful and nice.

Overall, the hotel seems to be cutting corners on many different items. It feels like they give you the absolute minimum and cant help with feel the service they provide is stingy. For example, the heating in the room was not able to go any warmer than luke warm. The bathroom was not fully cleaned, long hard on the walls and mould in the corners. All it would have took would be a spray of bleach. There were only a few teas and coffees provided and we were also given notice at the start to say that we were strictly limited on the number of teas that we could get. They said on the website that there were limited number of parking spaces provided by the hotel, they were in fact more like 10 parking spaces for a very large hotel, which I assume has hundreds of guests. In addition to that the parking was also being charged at the rate of 10 per day. I felt this was misleading in that hotel was not really providing parking, it was providing the absolute bare minimum so that it could say the parking was provided on the website, but in fact parking would not be available to most guests, and if it was, there would be a charge associated with it. Im normally not very picky about the sort of service that is provided, but like I say, this hotel did seem to be quite stingy.

(Read More)

Published on 04 Jan 2024

Dave

young couple

10.0

Exceptional

We would recommend the hotel as the staff make you feel really welcome, the room is interior designed finished, the food

The property was internally finished to a very high standard and it was a really comfortable bed which was perfect after a long day of shopping!

There was nothing we did not like.

Published on 04 Jan 2024

Kate

young couple

4.0

Disappointing

Gorgeous room and very stylish

The water was switched off during the night ,although one staff member did apologise for the inconvenience. I do feel that it is quite an issue when staying away and there was no access to water. I understand mistakes happen but we were only there one night and it did sort of taint our stay.

Published on 03 Jan 2024

Trevor

young couple

8.0

Very good

Location Brilliant. Hotel Decor.

Cold in the room

Published on 03 Jan 2024

Benedict

young couple

9.0

Superb

Loved the decor and it's a beautiful building. Great breakfast and good location. Comfortable bed.

Struggled with hot water in the morning at peak time and parking was a struggle. There is parking at the school next to the hotel available but it wasn't too clear on pre instructions.

Published on 03 Jan 2024

Location & Nearby Places

Holgate (1.2 Km from city center)

The Mount - Show on map

15 Nearby Attractions

City Walls

0.7 km

National Railway Museum

1.0 km

Ghost Walks

1.2 km

Skeldergate Bridge

1.2 km

York Dungeon

1.2 km

Clifford's Tower

1.3 km

See All Attractions

Top Facilities

Bar

Wifi

Food

See All Facilities >

Elmbank Hotel - Part of The Cairn Collection

Check Room Options And Availability

Room Types Available

Elmbank Hotel - Part of The Cairn Collection is featured in

Other Recommended Stay Options

Other Stays Nearby Elmbank York, Tapestry Collection by Hilton

Other 4-Star Hotels For You

Guest Ratings For This Property

Reviewers Mention About Elmbank York, Tapestry Collection by Hilton

Guest Reviews

Gareth

Very poor

Nice staff, but I wouldnt recommend the Elmbank.

Dave

Exceptional

We would recommend the hotel as the staff make you feel really welcome, the room is interior designed finished, the food

Kate

Disappointing

Disappointing

Trevor

Very good

Very good

Benedict

Superb

Superb

Connor

Superb

Lovely, would definitely book again

Beverley

Very good

A nice stay overall

Karen

Very good

Very good

Jeannette

Very good

Very good

The

Very good

Great location for a stay in York City

Location & Nearby Places

Top Facilities

Browse Hotel Collections in York

By Hotel Type

By Budget Category

By Star Category

With Specific Facilities

Near Landmarks