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Embassy Suites by Hilton Columbia Greystone

Earlewood (1 kms from Riverbanks Zoo and Garden)

Ranked 26 out of 50

6.9
(1484 reviews)

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About Embassy Suites by Hilton Columbia Greystone

Embassy Suites by Hilton Columbia Greystone is a great hotel with impressive atrium and lobby areas.The staff provide friendly and helpful service. The hotel is conveniently located close to downtown, the zoo, and great museums like EdVenture and the SC State Museum. The overall experience at this family-friendly hotel is pleasant and enjoyable.

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King Corner Suite with City View - Non-Smoking

  • Max 4 Adults
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    This spacious corner suite features a microwave, refrigerator, and cable TV.

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    Two-Room King Suite - Non-Smoking

  • Max 4 Adults
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    This spacious suite features a microwave, refrigerator, and cable TV.

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    Suite with Two Double Beds - Non-Smoking

  • Max 6 Adults
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    This spacious suite features a microwave, refrigerator, and cable TV.

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    King Room - Mobility Access/Non-Smoking

  • Max 4 Adults
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    This accessible room features a microwave, refrigerator, and cable TV.

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    Premium Suite

  • Max 6 Adults
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    This suite features a cable TV and air conditioning.

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    Premium King Suite - Non-Smoking

  • Max 4 Adults
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    This suite features a cable TV and air conditioning.

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    Two Room Corner Premium Suite - Non-Smoking

  • Max 4 Adults
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    This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

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    Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    The spacious quadruple room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

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    King Suite - Smoking

  • Max 4 Adults
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    The suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.

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    King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking

  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    King Suite with Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking

  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

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    Premium King Corner Suite - Smoking

  • Max 4 Adults
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    This suite is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.

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    Double Suite - Wellness Allergy Friendly

  • Max 6 Adults
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    This room features air purification system, shower filtration system, feather-free bedding and aromatherapy pillow spray. Coconut water and a healthy snack are provided.Please note that pets cannot be accommodated in this room.

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    Pure Wellness King Suite

  • Max 4 Adults
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    This room features air purification system, shower filtration system, feather-free bedding and aromatherapy pillow spray. Coconut water and a healthy snack are provided.Please note that pets cannot be accommodated in this room.

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    All Facilities for Embassy Suites by Hilton Columbia Greystone

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Video, Radio, Flat-screen TV, Telephone.
    Services & Extras Key card access, Wake-up service, Key access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Paid WiFi, Pets allowed, Parking on site, WiFi available in all areas.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.

    Guest Ratings For This Property

    6.9
    Based on 1484 Reviews
    100% verified reviews

    Comfort

    7.39

    Cleanliness

    7.29

    Value For Money

    7.07

    Facilities

    7.22

    Guest Reviews

    Jawn
    young couple
    10.0
    Exceptional
    Almost felt like a resort. Will come again
    Hotel offered complementary 2 drinks per person per evening. Welcome surprise
    Fear of heights kicked in at the 7th floor

    Published on 02 Jan 2024

    Danny
    young couple
    6.0
    Pleasant
    Cold
    The room was cold

    Published on 02 Jan 2024

    Courtney
    family with young children
    8.0
    Very good
    Overall pretty well! I would return again.
    very nice workers, room was pretty clean. Check in and check out was smooth. Beds were comfy & room was spacious.
    Pool water was not warm, practically freezing. Room only had bathroom trashcan and no other trashcans for use. Lotion and hand soap bottle had dust on the top of them.

    Published on 29 Dec 2023

    Anonymous
    family with young children
    1.0
    Bad
    Terrible!
    We liked the amenities and that's where it ends.
    We found a bed bug on our pillow the next morning! Took the live bug to the front staff and was instructed to put it back in the room they said there would be a test on the room and we could get a refund once that was done. After the test came back they called to say it was negative...even though we showed the staff the live bug we found! We never got the refund and it was a nightmare making sure we didn't bring any in our home when we returned. We will never stay here again.

    Published on 28 Dec 2023

    Henterio
    group
    9.0
    Superb
    Superb
    The staff was great and the room was spacious.
    The room is a little dated and the chairs need cleaning. But nothing too crazy.

    Published on 25 Dec 2023

    Jim
    young couple
    9.0
    Superb
    Superb
    Location. Room layout Free breakfast
    The first room that we checked into had been smiled in. It was bad but the front desk person immediately moved us to a comparable room.

    Published on 25 Dec 2023

    Angel
    young couple
    9.0
    Superb
    Superb
    Location. Size of room
    Na

    Published on 24 Dec 2023

    Mylene
    young couple
    5.0
    Passable
    Everything needs too upgrade, specially the bathroom! Coffee maker is dirty we cant used it. Thanks
    Good
    None

    Published on 23 Dec 2023

    Shawneike
    family with young children
    4.0
    Disappointing
    I wouldnt return
    The property has potential but is dated
    The room smelled of mold.

    Published on 21 Dec 2023

    Kimberly
    family with young children
    10.0
    Exceptional
    Exceptional
    The staff!!!!
    Ceiling in our room was kinda bad it have like lumps in it

    Published on 17 Dec 2023

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