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Embassy Suites Hot Springs - Hotel & Spa

Lake Ouachita (1 kms from Bathhouse Row )
400 Convention Boulevard - Show on map

Ranked 13 out of 23 best hotels in hot springs

8.2
1435 reviews

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Room Types Available

King Suite - Non-Smoking
  • Max 4 Adults
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    This suite features a microwave and fridge. Free Wi-Fi and an iPod docking station are included.

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    Corner King Suite
  • Max 4 Adults
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    This spacious suite features views from the living room and the bedroom.

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    Suite with Two Double Beds - Non-Smoking
  • Max 6 Adults
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    This suite features a microwave and fridge. Free Wi-Fi and an iPod docking station are included.

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    Room with Two Double Beds - Non-Smoking
  • Max 6 Adults
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    The suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.

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    King Suite - Disability Access Roll in Shower
  • Max 4 Adults
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    The suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
  • Max 4 Adults
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    The suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    King Suite - Hearing Accessible
  • Max 4 Adults
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    The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 1 bed.

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    Corner Suite with Two Queen Beds - Non-Smoking
  • Max 6 Adults
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    The spacious suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels.

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    Premium Suite with Two Double Beds
  • Max 5 Adults
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    The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box.

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    Premium Corner Suite with Two Queen Beds
  • Max 6 Adults
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    The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit offers 2 beds.

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    Premium Corner King Suite - Non-Smoking
  • Max 4 Adults
    •

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    The spacious suite offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.

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    Premium King Suite - Non-Smoking
  • Max 4 Adults
    •

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    The suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels.

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    Double Suite - Wellness Allergy Friendly
  • Max 6 Adults
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    This suite has an air purification system and aromatherapy pillow spray. Includes Pelican shower filtration system and feather-free bedding. Includes coconut water and a healthy snack.Pets are not allowed in this room.

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    Pure Wellness King Suite
  • Max 4 Adults
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    This suite has an air purification system and aromatherapy pillow spray. Includes Pelican shower filtration system and feather-free bedding. Includes coconut water and a healthy snack.Pets are not allowed in this room.

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    Guest Ratings For This Property

    8.2
    Based on 1435 Reviews
    100% verified reviews

    Comfort

    8.49

    Cleanliness

    8.51

    Value For Money

    8.06

    Facilities

    8.39

    Reviewers Mention About Embassy Suites Hot Springs - Hotel & Spa

    The Embassy Suites Hot Springs - Hotel & Spa received positive reviews for its spacious rooms, friendly staff, and great amenities. Guests appreciated being upgraded to a corner suite and enjoyed the (Read More) charcuterie tray and champagne provided in their room. The hotel's bartender, Missy, was praised for creating a fun atmosphere during happy hour. The breakfast and omelette bar were also enjoyed by guests. Some negative comments were made about the hotel needing a renovation and the cleanliness of the carpet. Overall, it was a nice hotel with a good location.

    Guest Reviews

    Andrea
    young couple
    7.0
    Good
    Good
    It needs updating. Couldnt use apps Such as Nexflix on the tv

    Published on 03 Jan 2024

    Phyllis
    family with young children
    7.0
    Good
    Good
    the room was clean and comfortable, breakfast was good
    too many dogs, barking all the time noisy

    Published on 01 Jan 2024

    Crystal
    family with young children
    10.0
    Exceptional
    Beautiful hotel
    Soda fountain in lobby where you can get free soda 24hrs. Fresh made in front of you based on individual taste. Happy hour with free snacks and drinks on Christmas eve was awesome. And complimentary snacks in lobby. The open glass elevator to the 9th floor was fun for the kids but could be a little scary for those afraid of heights. Rooms are perfect for Large families with two full beds and a pull out sofa bed.
    The fountain ran out of Dr. Pepper on our 2nd night and Ketchup dispensers were empty.

    Published on 01 Jan 2024

    Karen
    young couple
    8.0
    Very good
    It was pleasant and if we stay there again, we know to bring our own food and beverages.
    Room had plenty of room to relax. Property appeared clean and there was ample parking.
    Bed was very uncomfortable. The restaurant isnt open due to no staff we were told. Evening reception was a fiasco! They were understaffed and ran out of spirits even with a new two drink maximum policy. Also, the bar closed just before 9pm which seems early especially since the bar had a lot of customers waiting to be served.

    Published on 01 Jan 2024

    Jessica
    family with young children
    2.0
    Very poor
    We wont be back.
    Breakfast staff are nice. Especially the one lady, I did not catch her name. The common area is nice.
    Left a review on Google. Barking dog for hours. Called front desk 15 times. Never answered. Went down to front desk and watched them watch the phone ring. Told them about the dog. Said theyd try to get in touch with room occupant. Another hour goes by- constant barking. Go back down to desk, they had done NOTHING. Very clear they had forgotten all about it. Happened to catch manager walking through lobby. He took care of it after 30 mins. Asked front desk for towels, they said someone would bring them. Of course they never did. Front desk staff is useless. The furniture are carpet are extremely worn and dirty. We have stayed there 4 consecutive years but wont be again.
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    Published on 01 Jan 2024

    Catherine
    solo traveller
    8.0
    Very good
    Having to pay for parking, a pool that I couldnt swim in and a manager so stressed that he couldnt address my concerns
    The breakfast was great!
    The proposed heated pool was not heated.

    Published on 01 Jan 2024

    Joey
    family with young children
    2.0
    Very poor
    Dog pee in elevators and uncomfortable beds
    Location and hotel looks great
    Dog pee on floor by entrance and in elevators. Beds and pillows were very uncomfortable

    Published on 01 Jan 2024

    John
    young couple
    4.0
    Disappointing
    Will go back but will ask for a higher floor to help with noise from lobby and kitchen
    Location
    It was very noisy in the rooms . Slow check in .

    Published on 31 Dec 2023

    Luke
    family with young children
    6.0
    Pleasant
    Details matter.
    Staff were friendly and helpful when needed.
    Seemed understaffed. Long lines for breakfast and social reception. No soap or shampoo in room, and had to request linens for couch despite booking 4 person room.

    Published on 30 Dec 2023

    Shiju
    family with young children
    9.0
    Superb
    Superb
    BREAKFAST AND THE WARM POOL

    Published on 29 Dec 2023

    Top Facilities

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