Extended Stay America Suites - San Rafael - Francisco Blvd East, San Francisco, Usa

The staff at the Extended Stay America Suites in San Rafael - Francisco Blvd East were praised for their kindness, professionalism, and exceptional service. Guests specifically mentioned staff member (Read More)s like Peter, Brian, and Anne for going above and beyond to ensure a pleasant stay. The hotel was also praised for cleanliness and accommodating truck parking. While there were some minor issues with room maintenance, overall, the positive experiences and amenities, such as a kitchen and pool, led to a highly recommended stay. The hotel is conveniently located near a Target.

Guest Reviews

Grieb

family with young children

7.0

Good

Great staff!!

The staff was really friendly. Even though they were working on Christmas, they were very helpful.

The only problem that I had was that the bathroom door didn't close. But it wasn't that big of a problem. I didn't report it or anything. But that was the only issue.

Published on 27 Dec 2023

Rahmati

family with young children

10.0

Exceptional

Nice location clean and friendly staff

Clean

Published on 23 Dec 2023

Pulley

review category business travellers

3.0

Poor

Peter thought I was putting him out to open the door after I rang the doorbell after 11pm. No smiles. Anne on checking out I ask for a address. Reply. Look it up on your phone. I said can you smile??. No smiles after I asked if she could smile. She still did not. Maybe it is her Asian culture. I said if you cannot smile I would fire you on the spot. You are representing Extended Stays. Missed branding about breakfast is totally false. Coffee is it. Mold in shower. Call me and I will be glad to help. 409 Dec 10 and 11. This hotel and extended stay has a problem. I will not be back. All anyone expects if you were a guest in their home treat them like family. That should be easy. These people have no knowledge.

(Read More)

Published on 14 Dec 2023

Janice

family with young children

8.0

Very good

Simple basic hotel

Easy access to freeway Quiet

No amenities such as coffee pot utensils dishes. All that had to be asked for

Published on 12 Dec 2023

V

family with young children

10.0

Exceptional

Restful and relaxing

We really liked how quiet and private the hotel was. The rooms were clean and well kept, and the suite we were given had a partial kitchen with a refrigerator and working stove. This brought an additional level of comfort to our stay. The staff were courteous and attentive, we really appreciate how kind Yoely was to us. We will definitely recommend this hotel to friends and will be returning guests.

Published on 26 Nov 2023

Location & Nearby Places

20.3 Km from city center

1775 Francisco Boulevard - Show on map

15 Nearby Attractions

Marin Islands

2.1 km

Red Rock Island

5.7 km

Back Ranch Meadows Campground

6.4 km

China Camp Campsite

6.5 km

Belvedere Island

8.7 km

Muir Woods National Monument

9.6 km

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Top Facilities

Wifi

Bar

Pets allowed

Pool

Food

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Extended Stay America Suites - San Rafael - Francisco Blvd East

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Guest Ratings For This Property

Reviewers Mention About Extended Stay America Suites - San Rafael - Francisco Blvd East

Guest Reviews

Grieb

Good

Great staff!!

Rahmati

Exceptional

Nice location clean and friendly staff

Pulley

Poor

Poor

Janice

Very good

Simple basic hotel

V

Exceptional

Restful and relaxing

Amber

Disappointing

Disappointing

Chang

Poor

Poor

Patrice

Very good

Fairly good

Florence

Very poor

I wouldnt stay there again.

Katherine

Good

Low cost room, decent hotel, friendly staff, amenities left much to be desired.

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