Itsy By Treebo - La Volga By Turtle Retreat

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus

Miscellaneous

• Non smoking rooms
• Family rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Bathroom

• Toilet
• Shower
• Private bathroom
• Free toiletries
• Toilet paper

Room Amenities

• Trash cans
• Clothes rack
• Soundproofing
• Drying rack for clothing
• Socket near the bed
• Seating area
• Air conditioning
• Fan
• Wardrobe or closet

Food & Drink

• Bottle of water
• Room service

Safety & security

• Fire extinguishers
• Cctv in common areas
• Fire extinguisher

Services

• Internet services
• Wifi
• Free wifi

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry

Media & Technology

• Tv
• Flat screen tv
• Telephone
• Cable channels

Services & Extras

• Key access
• Towels

Food & drink safety

• Food can be delivered to guest accommodation
• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

General

• Free parking
• Parking