Fortune Khajjiar- Member ITC's hotel group

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Activities

• Walking tours

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Visual aids: braille
• Facilities for disabled guests
• Soundproof rooms
• Allergy free room
• Higher level toilet
• Lower bathroom sink
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• First aid kit available
• Thermometers for guests provided by property

Accessibility

• Toilet with grab rails
• Emergency cord in bathroom

Bathroom

• Free toiletries

Room Amenities

• Air conditioning
• Heating
• Desk
• Seating area
• Safety deposit box

Food & Drink

• Special diet menus (on request)
• Kid meals
• Restaurant
• Minibar
• Kid friendly buffet
• Breakfast in the room
• Outdoor furniture
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Dry cleaning

Services & Extras

• Lockers
• Key access
• Key card access

Media & Technology

• Satellite channels
• Flat screen tv

Common areas

• Picnic area
• Sun terrace
• Outdoor fireplace
• Games room

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• 24 hour front desk

General

• Private parking
• Free parking
• Parking
• Parking on site

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Evening entertainment
• Children's playground
• Baby safety gates
• Indoor play area
• Board games/puzzles

Transport

• Airport shuttle
• Car hire
• Airport drop off
• Airport pick up

Pool and wellness

• Outdoor pool (all year)
• Steam room
• Foot massage
• Massage
• Swimming pool
• Fitness centre
• Couples massage
• Pool with view
• Fence around pool
• Neck massage
• Spa facilities
• Head massage
• Outdoor pool
• Spa and wellness centre
• Back massage
• Full body massage
• Hand massage
• Sun loungers or beach chairs