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Gleneagles Townhouse

Old Town (0 kms from Edinburgh Napier University)
39 St Andrew Square - Show on map

Ranked 14 out of 25 boutique hotels in edinburgh

9.1
437 reviews

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Room Types Available

Nook Room
  • Max 2 Adults
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  • 1 Photo available
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    The double room provides air conditioning. The unit offers 1 bed.

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    House Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Master Room
  • Max 2 Adults
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    The unit has 1 bed.

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    Town Room
  • Max 2 Adults
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  • 2 Photos available
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    The unit has 1 bed.

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    Guest Ratings For This Property

    9.1
    Based on 437 Reviews
    100% verified reviews

    Comfort

    9.66

    Cleanliness

    9.6

    Value For Money

    8.31

    Facilities

    9.29

    Reviewers Mention About Gleneagles Townhouse

    Guests praise the comfortable rooms, excellent bathrooms, and fully stocked technogym at Gleneagles Townhouse. One visitor enjoyed bacon and eggs for breakfast, while another appreciated the decor an (Read More)d comfort of the hotel. However, breakfast service was slow and some items were forgotten. Despite this, the friendly staff, particularly the doorman and reception team, received high praise. Guests were impressed by the outstanding service and delicious food, and expressed gratitude for accommodating them on short notice. They look forward to returning.

    Guest Reviews

    Dan
    young couple
    9.0
    Superb
    Great stay in Edinburgh, would stay again
    Very lovely staff, great breakfast too. But I need to tell you the shower in our room was amazing! It was also in a great location!
    This is very personal, but the pillows were very soft and uncomfortable for me but they tried their absolute best to help us out.

    Published on 04 Jan 2024

    Jonelle
    family with young children
    8.0
    Very good
    Great location and well looked after by the staff
    Location and staff

    Published on 03 Jan 2024

    Valeria
    young couple
    7.0
    Good
    Not a 5 star hotel
    Great location, room was lovely, Victorian style
    The service isnt for a 5 star hotel, we felt like we were in a normal hotel, the restaurant looks amazing and everyone is trying to book a table, but the service and food isnt the impression the restaurant gives us, its just the look, most of the staff seem to be new, so they dont know how to give a proper 5 star hotel service, the food was horrible (we stated 2 nights, we had breakfast and dinner), you have to wait almost and hour for your meal and half an hour to order, the place is so busy that they forget to give a good service as they are rushing all the time and forget to place the orders, same in reception, even before arriving I sent some requests, and they couldnt even read them properly, sending vague answers. The room has so many snacks and drinks outside the fridge, placed in a random way with no price next to it, making it a bit confusing of whats complementary, well there wasnt anything for free, many hotels give you at least 2 bottle of water, and in this place they charge for absolutely everything you could see. Dont get fooled by the look of the hotel, and the people wearing their smart clothes, this is definitely not a 5 star hotel.
    (Read More)

    Published on 28 Dec 2023

    Mark
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything
    Nothing

    Published on 23 Dec 2023

    Somerville
    young couple
    10.0
    Exceptional
    Exceptional
    Beautiful city centre hotel. The staff went above and beyond to help . The food is outstanding and The Lamplighter cocktail bar on level 5 is stunning

    Published on 21 Dec 2023

    Michael
    young couple
    6.0
    Pleasant
    Very expensive for what it was
    Nice
    Couldnt book the restaurant

    Published on 17 Dec 2023

    Denzil
    young couple
    8.0
    Very good
    Almost perfect but not quite
    Its a beautiful hotel in a great location. The staff in the spa and The Spence restaurant were fantastic. The Spence was great for breakfast and evening meal and we had good treatments in the spa.
    Sadly although we forewarned of our early arrival off the sleeper train the front desk staff made zero effort to speed up a room being available or to find us a place we could hang out in and use as a base. Disappointing for a hotel charging more than 700 per night. I complained and the manager did call to discuss. Such as shame as other than this its a great place.

    Published on 17 Dec 2023

    Laura
    solo traveller
    10.0
    Exceptional
    Better than expected and pleasantly surprised!
    Its been beautifully completed. Very tasteful and grand.
    Its a bit of a labyrinth but thats the old building and to be fair is quite quirky.

    Published on 15 Dec 2023

    Edward
    young couple
    7.0
    Good
    Good
    Decor was outstanding. the bed was very comfortable, the staff in the rooftop bar were very friendly and attentive
    Restaurant staff were not interested in serving us drinks and when I eventually caught their attention they delivered drinks leaving the empty glasses on the table

    Published on 13 Dec 2023

    Sharon
    young couple
    5.0
    Passable
    Passable
    Location Decor Breakfast
    The restaurant was closed for a private function which we knew before arrival however the bar was also closed which we did not know , nit a huge problem but inconvenient our room was in the 4th floor and the lift was not working

    Published on 12 Dec 2023

    Location & Nearby Places

    Old Town (0.2 Km from city center)

    39 St Andrew Square - Show on map

    15 Nearby Attractions

    Scott Monument

    0.2 km

    National Gallery of Scotland

    0.4 km

    Princes Street

    0.4 km

    The Royal Mile Edinburgh

    0.4 km

    Edinburgh Old Town

    0.5 km

    St. Gile's Cathedral

    0.5 km

    Calton Hill

    0.6 km

    Camera Obscura and World of Illusions

    0.6 km

    National Museum of Scotland

    0.8 km

    Edinburgh Castle

    0.8 km

    Royal Botanic Garden Edinburgh

    0.9 km

    Holyrood Palace

    1.2 km

    Edinburgh Gin Distillery Tour

    1.2 km

    Holyrood Park, Edinburgh

    2.1 km

    Arthur's Seat

    2.2 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Pets allowed

    Concierge service

    Food

    Shuttle service

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