Grand Continental Flamingo Hotel

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift
• Family rooms
• Facilities for disabled guests
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Bathroom

• Bath
• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toilet
• Bidet
• Hairdryer
• Slippers

Room Amenities

• Sofa
• Washing machine
• Air conditioning
• Interconnected room(s) available
• Ironing facilities
• Heating
• Desk
• Seating area
• Safety deposit box

Food & Drink

• Fruits
• Electric kettle
• Kid meals
• Restaurant
• Grocery deliveries
• Breakfast in the room
• Kitchen
• Packed lunches
• Room service

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Wake up service
• Key access
• Key card access
• Linen

Media & Technology

• Tv
• Dvd player
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Common areas

• Garden

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Luggage storage
• 24 hour front desk
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Wifi available in all areas

Pool and wellness

• Foot massage
• Massage
• Fitness centre
• Couples massage
• Neck massage
• Spa facilities
• Head massage
• Spa and wellness centre
• Back massage
• Full body massage
• Spa lounge/relaxation area
• Hand massage

Transport

• Car hire
• Public transport tickets
• Shuttle service

Shops

• Minimarket on site