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Grand Hyatt Mumbai Hotel and Residences

Santacruz (1 kms from Santacruz Station)
Off Western Express Highway Santacruz (E)

Ranked 13 out of 39 5 star hotels in mumbai

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About Grand Hyatt Mumbai Hotel and Residences

The Hotel Grand Hyatt Mumbai Hotel and Residences offers a range of luxurious amenities for guests to enjoy. From private parking to a fitness centre and outdoor pool, guests can relax and indulge du (Read More)ring their stay. The hotel also features a spa and wellness centre with massage services, a hot tub, a sauna, and a steam room. With free WiFi and daily housekeeping, guests will have all of their needs taken care of. Located in Mumbai, the hotel is nearby famous landmarks such as the Bandra-Worli Sea Link and Juhu Beach. Whether traveling for business or pleasure, guests will find everything they need at Hotel Grand Hyatt Mumbai.

Room Types Available

Grand King Suite
  • Max 3 Adults
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    A spacious suite with a separate lounge, including minibar and tea/coffee facilities. The bathroom contains a bath and shower, and comes with free toiletries.

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    King Room - Club Access
  • Max 3 Adults
  • 2 Photos available
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    This double room features air conditioning, electric kettle and minibar.Additional benefits:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    Queen Room - Club Access
  • Max 3 Adults
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    This double room features a electric kettle, bathrobe and minibar.Additional benefits:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    Twin Room - Club Access
  • Max 3 Adults
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    This twin room has a bathrobe, minibar and satellite TV.Additional benefits:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    Diplomatic Suite
  • Max 3 Adults
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    This suite has a bathrobe, air conditioning and sofa.Additional benefits:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    Grand Executive Suite
  • Max 3 Adults
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    This suite has a minibar, bathrobe and air conditioning.Additional benefits:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    King Room
  • Max 3 Adults
  • 3 Photos available
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    This double room features a sofa.

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    Queen Room
  • Max 3 Adults
  • 1 Photo available
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    The spacious triple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

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    Twin Room
  • Max 3 Adults
  • 1 Photo available
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    This twin room features air conditioning.

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    King Suite with Veranda
  • Max 3 Adults
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    This room offers the below:- Buffet Breakfast for all registered guests- 1 Hour complimentary access to club boardroom (subject to availability)- One way airport transfers (per stay)

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    Two-Bedroom Grand Apartment
  • Max 4 Adults
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    The kitchenette has a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.

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    One-Bedroom Apartment with Patio
  • Max 3 Adults
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    The fully equipped kitchenette features a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    One-Bedroom Grand Apartment
  • Max 3 Adults
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    The well-equipped kitchenette features a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    One-Bedroom Standard Apartment
  • Max 3 Adults
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    This triple room has a cable TV, kitchenware and seating area.The one-bedroom apartment features a living area, a dining area and a contemporary kitchen.

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    Two-Bedroom Apartment with Veranda
  • Max 4 Adults
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    Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

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    Two-Bedroom Standard Apartment
  • Max 4 Adults
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    The kitchenette is equipped with a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 3 beds.

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    Three-Bedroom Standard Apartment
  • Max 7 Adults
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    The fully equipped kitchenette has a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 4 beds.

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    One-Bedroom Apartment with Verandah
  • Max 3 Adults
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    Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, kitchenware and a tea and coffee maker. The spacious apartment provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    King Room with Courtyard View
  • Max 3 Adults
  • 1 Photo available
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    This double room features an electric kettle and bathrobe.

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    Queen Room with Courtyard View
  • Max 3 Adults
  • 1 Photo available
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    The spacious triple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

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    Queen Room with Patio - Club Access
  • Max 3 Adults
  • 2 Photos available
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    The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    King Room with Patio - Club Access
  • Max 3 Adults
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    The spacious triple room provides air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Twin Room with Patio - Club Access
  • Max 3 Adults
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    The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.

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    Grand Hyatt Mumbai Hotel and Residences is featured in

    Guest Ratings For This Property

    8.0
    Based on 1729 Reviews
    100% verified reviews

    Comfort

    8.59

    Cleanliness

    8.56

    Value For Money

    7.7

    Facilities

    8.34

    Guest Reviews

    Bimal
    family with young children
    4.0
    Disappointing
    Pass on this hotel. JW Marriot airport and Novotel are vastly better properties
    The hotel is well situated and a spacious foyer etc. Rooms are dated.
    The mosquitoes on/in and around the property area reason I would not stay here again. Secondly the room smelled of damp. Small cabinet for clothes which once hung up smelt of Damp and the room generally.

    Published on 04 Jan 2024

    Sunita
    family with young children
    10.0
    Exceptional
    Friendly, warm staff who go above and beyond to help
    Excellent range of breakfast available. High quality and fresh. Needed to stay longer to sample the full range!
    Nothing

    Published on 04 Jan 2024

    Ali
    group
    10.0
    Exceptional
    It was a lovely trip. all went well,Amazing trip. The staff was lovely.
    I like everything, specially the food from all the restaurants. The staff were amazing. very help full and kind. The rooms was cleaned daily. lovely hotel. The security guards at the hotel entrance was always smiling which i did not see in any other hotel. they always greeted us with a smile. Thanks to them.
    Nothing

    Published on 03 Jan 2024

    Prerna
    family with young children
    3.0
    Poor
    Poor
    Location, breakfast, housekeeping.
    This review is particularly for our experience in the apartment given to us - we had multiple issues with rooms/bathrooms locks not working and, washing machine had issues, multiple follow up required for water to be delivered, the do not allow all modes of transport to drop you to hotel lobby, staff not available on time for baggage services. We had a wonderful time when we had previously stayed in the hotel but this hotel apartment was quite disappointing.

    Published on 01 Jan 2024

    John
    group
    4.0
    Disappointing
    Chaotic scenes at check in, unhelpful reception staff and expensive considering some of the facilities were not availabl
    Some of the staff were excellent. The hotel was very well maintained.
    We had to wait 2 hours to get into our room which meant we didnt get access until 1700. The room we booked through booking was not available. The reception staff were not very helpful in trying to resolve the issue and blamed the problem on booking. When we booked the entertainment for New Years Eve the price printed in their brochure had increased significantly with no justification. The pool was not available due to a private party. There were a number of very noisy events which made it difficult to sleep.

    Published on 01 Jan 2024

    Bader
    family with young children
    8.0
    Very good
    Very good
    All is okay

    Published on 31 Dec 2023

    Rahul
    review category business travellers
    10.0
    Exceptional
    Best food
    Everything is good
    Nothing

    Published on 30 Dec 2023

    Fermina
    family with young children
    5.0
    Passable
    Not going back there ! There is no value for money
    Their breakfast was reasonably good. The aircon worked well and nose level were tolerable. Wait staff at all the restaurants we ate in were very helpful and well trained.
    Room was poorly executed and was not user friendly. TV remote never worked in the 4nights that we were there. Reception staff we very unfriendly and even 4days later did not make us feel valued. They were always on auto mode and there was absolutely no personal touch to their job. Always looked at us as more of a nuisance than a someone who gave them revenue. Rather disappointing ! Not to mention the mosquito menace that was not controlled well and my daughter was quite badly bitten . Faraz promised help but didnt deliver.

    Published on 26 Dec 2023

    Sharma
    family with young children
    9.0
    Superb
    Superb
    Lavish dinner with live kitchen was really nice

    Published on 21 Dec 2023

    Fermina
    family with young children
    6.0
    Pleasant
    The name GRAND HYATT is not quite appropriate I thought given all of the above . Calling the hotel just Hyatt would be m
    The wait staff were exceptional ! And so were the housekeeping staff. Always willing to go the extra mile but the Manger on duty Mr.Faraz was not very accommodating or helpful and nor were his staff. Their lack of respect and consideration for the guest was obvious.The wifi did not connect my devices even on the 3day of my stay and television had issues too.The volume constantly went down to the minimum and had to be adjusted frequently on a different remote control.The room had mosquitoes in it and my daughter was quite brutally bitten and became quite sick. The room are dated and the carpet needs a regular vacuum which I noticed had not happened in a while.
    The food was the highlight of my stay at the Hyatt but the rest was all a blur.

    Published on 21 Dec 2023

    Location & Nearby Places

    Santacruz (2.8 Km from city center)

    Off Western Express Highway Santacruz (E)

    15 Nearby Attractions

    Hoppipola Mumbai

    1.7 km

    Bonobo Bar Mumbai

    2.2 km

    Bandstand

    2.4 km

    Drop Restobar Mumbai

    2.5 km

    Bhagirath Falls

    2.8 km

    Maharashtra Nature Park

    3.0 km

    Trilogy Super Club

    3.1 km

    Hill Road and Linking Road, Bandra

    3.1 km

    Carter Road

    3.2 km

    Dharavi

    3.4 km

    Joggers Park

    3.7 km

    Kitty Su

    4.1 km

    Phoenix MarketCity

    4.1 km

    Snow World Mumbai

    4.1 km

    Neos Mumbai

    4.1 km

    See All Attractions

    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Grand Hyatt Mumbai Hotel and Residences

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Live sport events (broadcast), Themed dinner nights, Tour or class about local culture, Happy hour, Cooking class, Walking tours, Temporary art galleries.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Visual aids: Tactile signs, Visual aids: Braille, Non-smoking rooms, Pet basket, Non-smoking throughout, Designated smoking area, Pet bowls.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Additional bathroom, Slippers, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Additional toilet, Free toiletries, Sauna, Toilet.
    Room Amenities Heating, Socket near the bed, Air conditioning, Desk, Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Shallow end.
    Food & Drink Wine/champagne, Grocery deliveries, Breakfast in the room, Packed lunches, Special diet menus (on request), Kid meals, Room service, Refrigerator, Restaurant, Bar, Kitchenware, Kitchenette, Electric kettle, Snack bar, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Executive lounge access, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock, Lockers.
    Media & Technology Flat-screen TV, TV, Fax, Laptop safe, Satellite channels, Telephone, Cable channels.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area, Garden.
    Reception services Valet parking, Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
    General Parking, Private parking, Free parking, Parking on site, Pets allowed, WiFi available in all areas.
    Physical distancing Cashless payment available, Single-room air conditioning for guest accommodation.
    Entertainment and family services Children's playground, Babysitting/child services.
    Pool and wellness Steam room, Massage, Pool with view, Spa/wellness packages, Swimming pool, Foot massage, Fitness centre, Spa facilities, Foot bath, Outdoor pool, Fitness/spa locker rooms, Couples massage, Neck massage, Head massage, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Kids' pool, Spa lounge/relaxation area, Yoga classes, Swimming Pool, Fitness classes, Fitness, Hammam, Hot spring bath, Personal trainer, Back massage, Pool bar, Full body massage.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Parking garage.
    Outdoor & View Inner courtyard view, Balcony, Patio, City view, Pool view, View, Garden view.

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