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About Grand Hyatt San Francisco Union Square
Offering stunning city views, the Grand Hyatt San Francisco Union Square is located in the heart of the city, steps away from popular shopping destinations. The hotel boasts a modern design and featu (Read More)res an outdoor rooftop pool, 24-hour fitness centre, and an on-site restaurant serving contemporary cuisine. It's an ideal place to explore the city's landmarks and attractions, such as Chinatown and the Golden Gate Bridge.
Offering city views, this air-conditioned room features a flat-screen TV and a work desk. Room offers executive lounge access.Please note: No extra bed is permitted in this room.
Offering a relaxing parlour, this air-conditioned suite features a plush couch, 2 comfortable chairs, a 42-inch flat-screen TV, a coffee table, a spacious work area and a full bathroom.
The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.
The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a wardrobe, a safe deposit box and a TV with cable channels.
If I come back to SF, my plan is to stay in this hotel again.
Location, room and general services
Nothing
Published on 04 Jan 2024
Mariya
family with young children
9.0
Superb
The location of this hotel is very convenient, it is clean, with beautiful views of the city. Would definitely stay ther
The hotel is centrally located in the heart of downtown. It is walking distance to China town, Macys, and other shopping destinations. The staff is very polite.
The parking is not complementary. We parked across the street and it was $45 a night.
Published on 04 Jan 2024
Anna
family with young children
10.0
Exceptional
Excellent
Location. Very clean and great staff
Published on 04 Jan 2024
Yuki
family with young children
8.0
Very good
Great location! The hotel is close to SF Chinatown and parking lot.
Its location was wonderful (Union Square).
The bathroom was not that clean. There were some hairs in the bathtub upon our arrival. In addition, there was no hand soap near the sink
Published on 02 Jan 2024
Anonymous
family with young children
1.0
Bad
I booked a double room and got a single room with 2 beds for 6 people
I booked a double room at Grand Hyatt San Francisco and only 1 room was reserved. Now I have 6 people in a room with 2 beds. Advertisement at Booking.com lead to this confusion.
Speaking with the hotel front desk, I was told this was a problem that could not be resolved, I am very disappointed.
Not big enough for 6 people.
Published on 02 Jan 2024
Lisa
family with young children
10.0
Exceptional
Christmassy
Love this spot during Christmas!
Published on 28 Dec 2023
Levent
young couple
1.0
Bad
scam, not worth the price
good location
- bathtub wasnt as in the pictures, it was very small and it was impossible to have a bath because the plug wouldnt close so the water would go down the drain
- you had to pay 10$ per movie ( extremely old movies), you only had 24 hours to watch the movie not even till the end of your stay and the craziest scam was you could only watch it once and couldnt even rewind it or go back. thats crazy for a hotel that costs that much. oh and there wasnt any options for subtitles either which was extremely dissapointing
Published on 18 Dec 2023
Dandre
young couple
10.0
Exceptional
Wonderful and wouldnt mind coming back
Everything
Nothing
Published on 11 Dec 2023
Salem
solo traveller
9.0
Superb
Superb
Very good hotel
Published on 08 Dec 2023
Kitsana
young couple
10.0
Exceptional
Amazing staff, and beautiful, clean rooms.
It was our first time staying at this hotel, and let me tell you the person who helped us check in and out was an absolute angel! I believe her name was Glitzel. She really helped make our experience that much more enjoyable. Very personable, seemed to genuinely care about our stay! I wish I could tell her thank you for the help!
The hotel itself was phenomenal. Location is amazing, within walking distance to everything, and the rooms were nice and tidy, and very modern. We would absolutely return back!
All Facilities for Grand Hyatt San Francisco Union Square
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Windsurfing, Cycling, Hiking, Walking tours.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Allergy-free room, Pet bowls.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility
Toilet with grab rails, Emergency cord in bathroom.
Bathroom
Private bathroom, Bath or shower, Free toiletries, Hairdryer.
Room Amenities
Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Heating, Air conditioning, Desk.
Food & Drink
Wine/champagne, Packed lunches, Special diet menus (on request), Refrigerator, Restaurant, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Pets allowed, WiFi available in all areas.
Entertainment and family services
Babysitting/child services.
Transport
Car hire, Accessible parking, Public transport tickets, Parking garage.
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