Grand Mercure Mysore - An Accor Brand, Mysore, Karnataka

About Grand Mercure Mysore - An Accor Brand

Hotel Grand Mercure Mysore - An Accor Brand is a beautiful hotel with amazing staff and highly attentive service. The rooms are very clean and comfortable, with good air conditioning. The hotel offer (Read More)s a range of amenities including a restaurant, bar, fitness center, business center, laundry, and a spa and wellness center. Guests can enjoy the outdoor pool. The hotel is conveniently located on the main road and offers parking and valet parking services. Famous nearby landmarks include the mall, restaurants, and Loyal Worlds. The hotel provides a comfortable and enjoyable stay in Mysore.

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Room Types Available

Deluxe Double or Twin Room

Max 3 Adults

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This triple room features a tumble dryer, air conditioning and minibar.

Deluxe Twin Room

Max 3 Adults

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This triple room features a cable TV, minibar and soundproofing.Flexible Check-in/out as mentioned with the specific room type indicates a flexibility of up to 6 hours.

Studio Suite

Max 3 Adults

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This suite features a minibar, electric kettle and tea/coffee maker.

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Grand Mercure Mysore - An Accor Brand is featured in

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Guest Ratings For This Property

7.8

Based on 2768 Reviews

100% verified reviews

Comfort

8.29

Cleanliness

8.26

Value For Money

7.57

Facilities

7.93

Guest Reviews

Anil

family with young children

10.0

Exceptional

Excellent hotel in Mysore that I would be happy to stay in again.

Very nice breakfast buffet with a large range of options (both western and Indian). Clean rooms with comfortable beds.

Nothing.

Published on 03 Jan 2024

Vivek

review category business travellers

2.0

Very poor

Pathetic Experience

Food was pathetic. No value for money. Customers were taken for granted.

Published on 03 Jan 2024

Shaman

young couple

3.0

Poor

Rooms were not clean and staff were very rude .

Published on 02 Jan 2024

Darshan

group

8.0

Very good

I had seen a bath tub in images during booking room , but I feel those were higher package rooms

Published on 01 Jan 2024

Tdas

family with young children

6.0

Pleasant

They call it 5 star, but the amenities and quality are 3 star equivalent

The price was closer to what you pay at Radisson, so I expected a slightly lower quality hotel. But this turnes out to be very small and cozy hotel, miniscule level of amenities. The front is cramped with car parked. The staffs were quite grumpy, sad looking, and unintwreated in work. Finding a seat for breakfast was a circus. First the staff said there is a queue, and we wrote our roon number and waited to be called. After 10-15 mins when we approached again, ppl from behind the queuebhave already entered. We apptoached both the staff and the manager, but were very much running away from us, saying wait sir I will be back, but never came. We really had to fight for a seat for 30-40 mins. Thw staff at front desk for check out was similarly quite rude.

(Read More)

Published on 01 Jan 2024

Rajindra

young couple

8.0

Very good

Good centrally located hotel but need more care for in house guests

The hotels breakfast spread was excellent. I love Indian food especially for breakfast. We had a problem with dinner on Christmas eve. Since we didn't want to have the Christmas brunch that was on, we opted to go out for dinner. The reception suggested us few places but they were all full with people in long queues, Finally we had to get take away masala thosa. We requested for two plates from room service which never came. I think the hotel should treat the in-house guests better.

I have written it already

Published on 30 Dec 2023

Peter

family with young children

7.0

Good

Friendly staff

Breakfast not included Too much for just room

Published on 29 Dec 2023

Mohan

young couple

4.0

Disappointing

Not a 5 star propertywill not recommend to others

Looks and feels like 3 star hotel

Not good because room interiors are very basic and rooms are small. Food also was not very good as expected

Published on 29 Dec 2023

Suraj

family with young children

6.0

Pleasant

The hotel has to work on their staff on how to go above and beyond for their customers

The location, the rooms are well maintained.

The staff at the dinning, I had lunch the day I checked in, and I was shocked to see the services of the staff, who are not willing to listen to their customers. The used dishes are left for long on the table, the tables are not clean, the basic cutlery is not set for the new guest while taking over the table, the napkin is not uniform in a table. For most of the stay, I had to ask these things repeatedly.

Published on 28 Dec 2023

Majid

family with young children

6.0

Pleasant

Average stay. ok for business travel. Not Ok for Family stay

parking space. overall property and room was ok

breakfast was really below average overall. basic south indian breakfast was not upto the mark. paratha was not good. Worst was the Filter coffee.

Published on 27 Dec 2023

Location & Nearby Places

Mysore City Centre (3.9 Km from city center)

2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka

15 Nearby Attractions

Cheluvamba Park

1.3 km

Rail Museum, Mysore

1.6 km

St. Philomena's Church

1.8 km

Ashtanga Yoga Institute

1.8 km

City Shopping

2.4 km

Folklore Museum

2.6 km

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Top Facilities

parking

bar

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All Facilities for Grand Mercure Mysore - An Accor Brand

Category	Facilities
Activities	Badminton equipment, Live sport events (broadcast), Happy hour, Bike tours, Cooking class, Stand-up comedy, Walking tours, Themed dinner nights, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors, Pants press, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Packed lunches, Kid meals, Room service, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Valet parking, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services	Strollers, Indoor play area, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
Pool and wellness	Outdoor pool (all year), Steam room, Kids' pool, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Foot bath, Outdoor pool, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Accessible parking, Public transport tickets.
Outdoor & View	Terrace, Balcony.

Grand Mercure Mysore - An Accor Brand

About Grand Mercure Mysore - An Accor Brand

Check Room Options And Availability

Room Types Available

Grand Mercure Mysore - An Accor Brand is featured in

Guest Ratings For This Property

Guest Reviews

Anil

Exceptional

Excellent hotel in Mysore that I would be happy to stay in again.

Vivek

Very poor

Pathetic Experience

Shaman

Poor

Poor

Darshan

Very good

Very good

Tdas

Pleasant

They call it 5 star, but the amenities and quality are 3 star equivalent

Rajindra

Very good

Good centrally located hotel but need more care for in house guests

Peter

Good

Good

Mohan

Disappointing

Not a 5 star propertywill not recommend to others

Suraj

Pleasant

The hotel has to work on their staff on how to go above and beyond for their customers

Majid

Pleasant

Average stay. ok for business travel. Not Ok for Family stay

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All Facilities for Grand Mercure Mysore - An Accor Brand

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