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HAKO HOTEL (MOUNT AUSTIN)

Taman Mount Austin (9 kms from Johor Bahru AirportSultan Ismail Intl Airport)

Ranked 23 out of 50 best hotels in johor bahru

7.3
(723 reviews)

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Top Facilities

wifi

wifi

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King Room

  • Max 2 Adults
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    This double room provides air conditioning and a flat-screen TV. The unit offers 1 bed.

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    Deluxe Twin Room

  • Max 2 Adults
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    This twin room provides air conditioning and a flat-screen TV. The unit offers 2 beds.

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    Twin Room

  • Max 2 Adults
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    This twin room offers air conditioning and a flat-screen TV. The unit offers 2 beds.

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    Deluxe King Room

  • Max 2 Adults
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    This double room provides air conditioning and a flat-screen TV. The unit offers 1 bed.

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    Deluxe Family Room

  • Max 4 Adults
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    This family room offers air conditioning and a flat-screen TV. The unit has 2 beds.

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    Single Room

  • Max 1 Adult
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    This single room provides air conditioning and a flat-screen TV. The unit offers 1 bed.

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    Dual King Room

  • Max 2 Adults
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    This double room offers air conditioning and a flat-screen TV. The unit offers 1 bed.

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    Deluxe Room

  • Max 2 Adults
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    The unit has 1 bed.

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    King Room

  • Max 2 Adults
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    The unit has 1 bed.

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    Deluxe Suite

  • Max 2 Adults
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    The unit has 2 beds.

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    Location & Nearby Places

    Taman Mount Austin (23.1 Km from city center)

    NO.17-02,17-03,17-04, JALAN AUSTIN HEIGHT 8/3, TAMAN MOUNT AUSTIN, 81100 JOHOR BAHRU, JOHOR

    14 Nearby Attractions

    Arulmigu Sri Rajakaliamman Glass Temple

    10.5 km

    Angry Birds Activity Park

    11.1 km

    Johor Bahru Old Chinese Temple

    11.3 km

    Pasar Karat

    11.6 km

    Sultan Ibrahim Building

    11.7 km

    Johor Zoo

    11.9 km

    Chinese Heritage Museum

    11.9 km

    Danga Bay

    11.9 km

    Sultan Abu Bakar State Mosque

    12.0 km

    Istana Besar

    12.1 km

    Johor Premium Outlets

    19.0 km

    Legoland Malaysia

    22.1 km

    Desaru Beach

    54.6 km

    Endau Rompin National Park

    116.2 km

    See All Attractions

    All Facilities for HAKO HOTEL (MOUNT AUSTIN)

    Category Facilities
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Internet services, WiFi, Free WiFi.
    Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
    Media & Technology TV, Flat-screen TV.
    Bathroom Toilet, Shower, Hairdryer.
    Services & Extras Key card access.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk.
    Physical distancing Physical distancing rules followed.
    Room Amenities Air conditioning.
    Food & Drink Snack bar.

    Guest Ratings For This Property

    7.3
    Based on 723 Reviews
    100% verified reviews

    Comfort

    7.61

    Cleanliness

    7.59

    Value For Money

    7.51

    Facilities

    7.34

    Reviewers Mention About HAKO HOTEL (MOUNT AUSTIN)

    The Hako Hotel in Mount Austin offers a convenient location with plenty of food options nearby. However, some guests experienced noise from the karaoke below and found hair on the bed and pillow, sug (Read More)gesting a need for improved cleanliness. Additional toilet paper and tissue paper in the rooms would be appreciated. Water pressure was good initially but decreased over time. The hotel is described as clean and cozy, with a nice common space and complimentary biscuits. One improvement suggested is better customer service, as the front desk was not friendly or flexible. Parking is challenging, and the hotel lacks amenities such as a mini-fridge. The bed is comfortable, but towels have minor issues. The location is ideal with various food options and nearby activities. The hotel offers a nice ambience and basic amenities with reasonable rates, though it does not provide parking. Overall, the stay is satisfactory with room for improvement.

    Guest Reviews

    Tan
    young couple
    9.0
    Superb
    Good hotel in general with some facilities not working. Otherwise it would have been perfect
    TV was not working

    Published on 01 Jan 2024

    Yeo
    family with young children
    7.0
    Good
    A pleasant budget hotel which is overpriced during peak period.
    Location is good with many eateries and ktv, pubs. Mattress is comfortable. Bath towels are soft and nice.
    Cleanliness can be improved. Bedsheet had stains. Hair was found on the bed. Shower drainage is very slow, need to clear the clogged drain. Windows have not been cleaned for long time. Hand soap could be provided as the wash basin is outside the bathroom. Hand towels are not provided.

    Published on 30 Dec 2023

    Tan
    family with young children
    4.0
    Disappointing
    Disappointing
    The environment and good room size for family of 4.
    The toilet drain is not draining well and mk the water flowing out. The basin is mouldly and there's ants crawling around it and also on the table.

    Published on 30 Dec 2023

    Sp2004
    young couple
    8.0
    Very good
    Very good
    Friendly staffs
    The breakfast area needs to improve on the food and space

    Published on 27 Dec 2023

    Shawn
    young couple
    4.0
    Disappointing
    Disappointing
    Location
    Toilet floor floods within 1 mins of shower use. Sound proofing almost non-existent.

    Published on 24 Dec 2023

    Dennis
    review category business travellers
    8.0
    Very good
    Overall good, besides the water clogging issues in the bathroom.
    Its location where there are plenty of restaurants to choose from.
    Hairs clogging the shower room and caused water to flood while bathing.

    Published on 23 Dec 2023

    Wati
    with friends
    8.0
    Very good
    Comfortable and convenient
    Clean and convenient as there are many food, cafe and entertainment nearby!!

    Published on 17 Dec 2023

    Wan
    young couple
    3.0
    Poor
    Good location but
    Good location, easy to find restaurants nearby
    TV n intercom not working, toilet very dirty, floor trap of the toilet is also blocked, so when you shower the water will flood the entire toilet. Room has a damp smell as the mechanical vent of the toilet isnt working and there isnt any window for natural ventilation.

    Published on 17 Dec 2023

    Sarah
    young couple
    9.0
    Superb
    Superb
    Extremely good location! Walking distance to many eateries, cafes and fun activities! Front desk was friendly :)

    Published on 15 Dec 2023

    Siew
    review category business travellers
    6.0
    Pleasant
    Improvement needed
    Room are nice design but bit over price
    Hotel located at very busy location, hardly can find parking space Reception no greeting at all, service need to improved

    Published on 10 Dec 2023

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