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Hotel

Hampton Inn and Suites Amarillo West

Downtown Amarillo (1 kms from Westgate Mall)

Ranked 32 out of 35

7.1
(107 reviews)

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Queen Room with Two Queen Beds - Non-Smoking

  • Max 4 Adults
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    A flat-screen TV with movie channels is featured in this room. A coffee machine and ironing facilities are also provided.

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    King Room - Non-Smoking

  • Max 2 Adults
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    A flat-screen TV with movie channels is featured in this room. A coffee machine and ironing facilities are also provided.

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    King Studio Suite - Non-Smoking

  • Max 6 Adults
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    A seating area with a sofa bed, a microwave, and a small refrigerator are featured in this studio.

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    Studio with Two Queen Beds and Sofa Bed - Hearing Access/Non-Smoking

  • Max 6 Adults
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    This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 3 beds.

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    King Studio Suite - Mobility Access/Non-Smoking

  • Max 4 Adults
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    This studio features a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.

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    All Facilities for Hampton Inn and Suites Amarillo West

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Sauna, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Seating Area, Safety deposit box.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Tea/Coffee maker.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Laundry.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Transport Accessible parking.

    Guest Ratings For This Property

    7.1
    Based on 107 Reviews
    100% verified reviews

    Comfort

    7.92

    Cleanliness

    7.81

    Value For Money

    7.38

    Facilities

    7.57

    Reviewers Mention About Hampton Inn and Suites Amarillo West

    Review 1: The hotel is great, with amazing value for the room. The staff and manager provided excellent service and were very friendly. Overall, it is a jewel in the middle of the Texas panhandle. R (Read More)eview 2: The hotel's exterior maintenance needs improvement, such as trash in the flower beds and overflowing trash cans. However, the front desk staff was friendly and the rooms were clean. The property still has bath tubs, which is a plus. Review 3: The hotel offers keyless/check-in and check-out, which is convenient. The lobby, pool, rooms, and hallways were clean and well-maintained. There was some carpet damage on the second floor that might need repairs. The Sunday room was spacious and the Friday room was typical. The bed and pillows were comfortable, and the location is great.

    Guest Reviews

    Rosemary
    young couple
    10.0
    Exceptional
    Quick checkin, comfy room, laundry, good shower! We slept well!
    The woman on staff was very helpful. I have mobility issues and she made many good suggestions. Also there was a guest laundry which I very much appreciated!!
    All was great

    Published on 16 Dec 2023

    Steve
    family with young children
    10.0
    Exceptional
    It was all good. Huge comfortable room!
    Check in desk clerk was exceptional.

    Published on 10 Nov 2023

    Anonymous
    young couple
    10.0
    Exceptional
    It was nice and clean the lobby was clean and people were friendly and respectful
    Nice and clean and good breakfast
    N/A

    Published on 06 Nov 2023

    Tim
    family with young children
    3.0
    Poor
    The staff was truly amazing!! The beds suck along with the breakfast!!
    The staff was amazing!!
    The beds are like sleeping on concrete and the breakfast is horrible!! Definitely not $308.00 dollars for 2 nights. We were going to leave and get another room but couldnt find anything in better available.

    Published on 10 Oct 2023

    Kelly
    young couple
    8.0
    Very good
    Very good
    Bed was very uncomfortable

    Published on 19 Sep 2023

    Anonymous
    family with young children
    5.0
    Passable
    The guy who is the general manager was unpleasant.
    It was nice and in a good area.
    You can not pay in cash when you get there. Housekeeping saw us leaving with no pillows and still reported that we took the pillows when they were in the room.

    Published on 18 Aug 2023

    Rhonda
    family with young children
    9.0
    Superb
    Superb
    Would have preferred the sink area to be outside the shower and toilet area

    Published on 04 Aug 2023

    Shirley
    family with young children
    5.0
    Passable
    Staff very friendly but not worth price
    Bed pool and shower
    To much furniture in room and put us with 2 small children by exit door being slammed through out the night

    Published on 31 Jul 2023

    America
    family with young children
    4.0
    Disappointing
    Overall it was like a inconvenience of a one night stand
    Liked the location
    I did not like that I chose a king room with sofa bed and then front desk lady gave my keys and when I checked in my room it was two double queen beds room and I would of thought she would of told me that they had to switch up our rooms due to computer errors of that king with sofa being available online and not at the hotel so I wasted time going up and down the elevator to go talk to front desk and also our room did not even have microwave it was such a inconvenience and our bathroom sink was plugged up. And also front desk lady was never at the front desk I would have to wait for her because she was outside happened at least 3 times.she kept complaining to me she was working on her wedding day.

    Published on 05 Jul 2023

    Philip
    young couple
    3.0
    Poor
    $125 for a hotel which was worth, maybe $45.
    .
    very out of date property. 2023 and no USB ports. poor A/C, crumbs in bed, stained sheets, unfinished work on walls, art work missing, carpet ripples in every hallway (unsafe). Grounds dirty. Trash around property. For a Hilton we were not impressed.

    Published on 19 May 2023

    Hampton Inn and Suites Amarillo West is featured in

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