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About Harmoni One Convention Hotel and Service Apartments
The Harmoni One Convention Hotel and Service Apartments is an ideal escapade for business & leisure travelers in the heart of Batam City Centre. A fascinating blend of Royal and Classic charm, this 4 (Read More)-star hotel features around 292 elegant rooms & suites equipped with a minibar and a host of modern amenities. Guests can have an extraordinary culinary experience at its lavish restaurant and grab exquisite drinks at the lobby bar. Several other top-notch features include Ballroom, Rooftop Pool, Fitness Centre with Sauna & Shower, Reflexology & Massage Centre, In-House Minimart, Boutique Shops, and Designated Mushola. Close proximity to major tourist attractions, This hotel is just a 20 minutes drive away from the Hang Nadim International Airport.
Spacious and equipped with a daybed, a writing desk, a safe, free WiFi and satellite TV. There is also a minibar, tea/coffee making facilities and free bottled water. The en suite bathroom features a spa bath.
Spacious, air-conditioned suite offers a hairdryer, writing desk, safe, free WiFi and satellite TV. Also included is a minibar, tea/coffee making facilities and free bottled water. All suites have a dining area for 2 and en suite bathroom facilities.
Large, air-conditioned suite offers city views, hairdryer, writing desk, safe, free WiFi and satellite TV. Also included is a minibar, tea/coffee making facilities and free bottled water. All suites have a separate living room, a dining area and en suite bathroom facilities.
This superbly spacious suite comes with its own private pool and hot tub. There is also a living area with sofa, a bar counter, dining area, a fridge, and a well-equipped kitchenette.Guests can also enjoy the pool view from the seating area at the patio.
Spacious and equipped with a daybed, a writing desk, a safe, free WiFi and satellite TV. There is also a minibar, tea/coffee making facilities and free bottled water. The en suite bathroom features a spa bath.
Not the first-time customer. Staff are friendly and diligent. Breakfast. This time around, the gym had more machines operational.
Aircon in room 524 was not working properly, safe was faulty, pool was not operational, and not all machines were operational at the gym. Note: I've never had a problem before. This time around, it just didn't work out well.
Published on 01 Jan 2024
Kd
family with young children
1.0
Bad
Not that great.
The location
The service standard could be improved. WiFi was not working in the room.
Published on 29 Dec 2023
Samantha
with friends
1.0
Bad
Weekend Gateaway Ruined.
Cant comment. We didnt actually stay there because there was a fire at the hotel the morning of our arrival. The staff barely spoke proper English. They were all too busy shipping us off to another hotel as compensation as their electricity was cut off.
They downgraded my compensation. I paid for a private pool and a jacuzzi, only to be shipped out to a regular suite. There isnt even a bathtub in my new suite. We couldnt even complain because this suite is still more expensive than the one who had booked, minus all the amenities.
Published on 14 Dec 2023
Adlina
family with young children
7.0
Good
Good
The location
I am seeking for refund as the hotel was on fire on the first night we check in
Published on 12 Dec 2023
Nor
family with young children
10.0
Exceptional
Love it! Always been my go to hotel whenever i go Batam. Even my son loves it. Every room no matter what the size is hav
LITERALLY EVERYTHING!! Their service improved back again! During covid period service abit slow and rooms not clean but its now all good and love it!
Nothing
Published on 11 Dec 2023
Bobby
family with young children
1.0
Bad
Very poor customer service
We did not checked in the hotel
Booking.com
Published on 11 Dec 2023
Ian
review category business travellers
3.0
Poor
Regret
Nothing but the staff were good.
Avoid the Spa, rip off, appalling massage & just focusing on the extra services
Published on 08 Dec 2023
Rose
family with young children
7.0
Good
Good
The hotel was acceptable.Very spacious rooms.Staff was pleasent and friendly.
Breakfast was delicious and had a wide variety.
Room cleanliness 8/10 due to old hotel furnishing.Housekeeping never fail to keep the room very well maintained & clean.
Room service f&b was delicious & tasty.
Swimming pool was well maintained & they do provide fresh beach towel to borrow.
Overall I'm very satisfied with my staycation at Harmoni One Convention Hotel.Will be going there again next time.
As the hotel aged,alot of its furniture aged too.I didn't really like the hotel carpet cause it looks old & worn out.Sometimes the hotel smelt abit but the housekeeping tried putting on some nice fragrances.
Published on 29 Nov 2023
Rajan
young couple
10.0
Exceptional
Exceptional
Everything the perfect location and friendly staff
Cable channels, TV, DVD player, Laptop safe, Flat-screen TV, Telephone.
Common areas
Games room, Garden, Shared lounge/TV area.
Reception services
Concierge service, 24-hour front desk, Luggage storage, Currency exchange.
General
Parking, Free parking, Parking on site.
Entertainment and family services
Indoor play area.
Pool and wellness
Outdoor pool (all year), Steam room, Massage, Spa/wellness packages, Outdoor pool, Swimming pool, Swimming Pool, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
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