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About Heartland Hotel Cotswold
Inspired by Tudor architecture, Heartland Hotel Cotswold offers the English experience outside England. They have an attractive outdoor swimming pool along with a graceful garden embellished by taste (Read More)ful outdoor furniture. They have numerous amenities, such as a bar, special diet menus on request, a fitness center, a sauna, and heating services. They also walk the extra mile to provide packed lunches on request. The property is a haven for workaholics as it offers excellent facilities like fax, photocopying, business center, meeting, and banquet services. Family rooms are available to accommodate small groups and families.
This suite features a refrigerator, a TV with satellite channels, ironing supplies and tea/coffee making facilities. It includes an en suite bathroom with a hairdryer.
This studio features a refrigerator, a TV with satellite channels, ironing supplies and tea/coffee making facilities. It includes an en suite bathroom with a hairdryer.
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.
The spacious suite has 2 bedrooms and 1 bathroom with a shower and free toiletries. The suite features a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV. The unit has 3 beds.
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a dining area, as well as a sofa. The unit offers 1 bed.
This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a dining area, as well as a sofa. The unit has 3 beds.
The studio features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The studio provides a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
The room is bigger then what we expected, the front desk staffs are very helpful.
The car park is not too closed to the room, and the fridge in the room is quite small.
Published on 05 Jan 2024
Katerina
young couple
8.0
Very good
Very good
I liked the comfortable bed. We were given a different room than the motel room we had booked.
Unfortunately the room did not offer the same facilities as the motel room we had booked, eg fridge, toaster so we had food that we had to throw out and change our plans and eat out more.
The room we were given was at the front street Papanui street and it was very busy and noisy. Also the pool was closed for maintenance and we were given the option to use one down the road from a motel, 5 minutes on foot. Ask before you book.
Published on 04 Jan 2024
Clive
young couple
7.0
Good
Did the job having just landed after long haul flight.
Space, location.
A little motel like, but fine.
Published on 04 Jan 2024
Marie
family with young children
8.0
Very good
New years stayca
We loved the room and style of the buildings. The pool was unfortunately not in working order. However, staff had organised for the use of another pool down the road. The kids were stoked! Overall, very comfortable room in a great location, with very helpful staff.
There was a fair amount of road noise.
Published on 02 Jan 2024
Nitin
family with young children
8.0
Very good
Pleasant stay in Merivale
Helpful
Staff, milk provided
Swimming pool was out of order
Published on 02 Jan 2024
Lucie
family with young children
9.0
Superb
Fabulous family stay in beautiful room.
Our family of four stayed here over Christmas and absolutely loved it. The family suite was fabulous. Beautifully fitted out, spacious and comfortable.
The staff were absolutely delightful and went out their way to make Christmas really special. The whole place had a really nice friendly feel.
We had breakfast each morning which was superb. Christmas lunch in the restaurant was also fabulous.
Only negative was the pool was out of order which we were initially very disappointed about, but the weather turned out to be a bit cool for swimming so not a problem.
Published on 31 Dec 2023
Linda
family with young children
7.0
Good
Good
The rooms were lovely and the little extra touches were a lovely surprise, especially the umbrellas. The staff were very friendly.
We were not notified that the pool was out of order and that was the main reason we booked the rooms. The food in the restaurant was overpriced and not good at all. It was very disappointing.
Published on 31 Dec 2023
James
family with young children
8.0
Very good
Perfect for us
Very clean and spacious
Published on 29 Dec 2023
Kris
family with young children
6.0
Pleasant
Oozing with old English character but poor mattresses and breakfast
We had 2 bedroom suite which was great as we had space to spread out. The hotel and the suite itself oozed with character.
Our bed had some sort of mattress topper on it and it felt like we were lying in a big C shaped dish. I didnt sleep great because of the bed as it creaked my neck and so I ended up with a headache.
Breakfast was included which was appreciated but poor quality and food was very dried out.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Golf course (within 3 km).
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Non-smoking rooms.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Wine/champagne, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Minibar, Breakfast in the room, Kitchen, Oven, Dining table, Special diet menus (on request), Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Cleaning services
Dry cleaning, Daily housekeeping, Laundry.
Services & Extras
Towels, Wake up service/Alarm clock, Linen, Alarm clock.
Media & Technology
TV, Flat-screen TV, Telephone.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation.
Common areas
Garden.
Reception services
24-hour front desk, Invoice provided, Tour desk, Luggage storage.
Physical distancing
Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
Transport
Accessible parking.
Pool and wellness
Kids' pool, Swimming pool, Fitness centre, Fitness, Sun loungers or beach chairs.
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