Hilton Garden Inn Birmingham/Lakeshore Drive

Activities

• Happy hour
• Cycling
• Golf course (within 3 km)
• Hiking
• Tour or class about local culture

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Family rooms
• Facilities for disabled guests
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Bathroom

• Bath or shower
• Free toiletries
• Hairdryer

Room Amenities

• Feather pillow
• Air conditioning
• Ironing facilities
• Heating
• Desk
• Hypoallergenic pillow
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Refrigerator
• Snack bar
• Kid meals
• Microwave
• Bbq facilities
• Vending machine (drinks)
• Restaurant
• Kid friendly buffet
• Breakfast in the room
• Outdoor furniture
• Packed lunches
• Room service
• Tea/coffee maker
• Bar

Safety & security

• Security alarm
• Fire extinguishers
• Smoke alarms

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Wake up service
• Key access
• Key card access

Media & Technology

• Pay per view channels
• Radio
• Cable channels
• Tv
• Video
• Flat screen tv
• Telephone

Common areas

• Picnic area
• Sun terrace
• Shared lounge/tv area

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Private check in/check out
• Luggage storage
• 24 hour front desk

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Pets allowed
• Free parking
• Parking
• Parking on site
• Wifi available in all areas

Entertainment and family services

• Board games/puzzles

Pool and wellness

• Swimming pool
• Swimming pool
• Fitness centre
• Indoor pool (all year)
• Fitness
• Indoor pool

Transport

• Accessible parking
• Car hire

Outdoor & View

• Terrace

Hostel facilities

• Privacy curtain

Shops

• Minimarket on site