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About Hilton Garden Inn Dublin Custom House
Offering magnificent views of River Liffey, Hilton Garden Inn is lodged in the Temple Bar neighborhood, close to Grafton Street, 3Arena, and Bord Gais Energy Theatre. This riverside hotel features op (Read More)ulent decor and amenities like a 24-hour fitness center, a business center with conference services, and an on-site bar and restaurant that serves a wide assortment of beverages and contemporary cuisine.
Featuring river views, this room features a mini-fridge, 40-inch TV, work desk, in room safe, coffee/tea maker, an iron/ironing board and complimentary WiFi.
This double room has a satellite TV, desk, air conditioning and an en suite bathroom with a roll-in shower, a raised toilet seat, panic cord and a lowered sink.
Room was comfortable and had all the amenities necessary for short stay. Staff very efficient and professional and generally kind and pleasant.
Room smaller than expected but comfortable with good amenities.
Published on 03 Jan 2024
Antoni
review category business travellers
9.0
Superb
Superb
Excellent location
Published on 02 Jan 2024
James
family with young children
5.0
Passable
Disappointed
Location.
Uncomfortable bed, overpriced Christmas dinner (all restaurants except hotels are closed on Christmas Day) no choice but to eat at the hotel.
Published on 02 Jan 2024
Paul
family with young children
8.0
Very good
A couple days in Baile Atha Cliath.
Comfortable and clean just as you'd expect of Hilton. The breakfast was outstanding, location was ideal for our needs and the staff was both helpful and kind. Navas in the dining room and Sandra at reception stood out.
Nothing to comes to mind.
Published on 01 Jan 2024
Christopher
young couple
10.0
Exceptional
Exceptional
Felt like a five star .... Don't really know what they could have done better
I honestly can't think of anything fapart from I felt the beds were getting passed there best , almost .. room 420
It's simply fabulous
We will be back
Published on 31 Dec 2023
Sarah
family with young children
8.0
Very good
Delicious breakfast, amazing staff
The staff were all amazing! Every single person I spoke to. They're a credit to the hotel. Especially the lady on the front desk (sorry I don't know her name) who stopped my 4 year old when I took my eyes off him for a minute when checking out and he ran out the entrance! It's a nice, clean and comfortable hotel. The breakfast is the best hotel breakfast I've had anywhere (and kids were free!) Comfortable beds. Good location.
There's not much to complain about. The rooms are on the smaller side and whilst looked extremely clean (and otherwise were very clean) my room was quite dusty (a lot of dust in the air when closing the curtains), but this was more of an issue to me than it could be to someone else as I am asthmatic and find dust quite triggering.
Published on 31 Dec 2023
Pamela
family with young children
9.0
Superb
Superb
Staff were brilliant. Good location. Breakfast was amazing. Very welcoming and comfortable environment.
We weren't told about having a card on file or how to handle tricky hot water system until the last day of our stay (to be fair, we didn't ask about the water until the 3rd day).
Evening menu rather limited and very few dairy/gluten free options.
'Family' room was a little small.
Published on 31 Dec 2023
Ruth
young couple
10.0
Exceptional
Exceptional
Great location, comfortable room and beds, very modern and clean. Great bar which was reasonably priced.
Nothing
Published on 31 Dec 2023
Donna
family with young children
10.0
Exceptional
Dublin double tree
The breakfast was fantastic.
The bed and pillows were great.
The only thing that could've been better was more teabags, sugar, and milk.
That's only because we drink a lot of tea.
But that's not a complaint, just it would be great.
All Facilities for Hilton Garden Inn Dublin City Centre
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom
Bath or shower, Free toiletries, Hairdryer.
Room Amenities
Air conditioning, Desk, Safety deposit box, Ironing facilities, Heating.
Food & Drink
Wine/champagne, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Room service, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation.
Reception services
24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
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