Hilton Garden Inn Louisville Mall Of St. Matthews, Louisville

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Room Types Available

King Room

Max 2 Adults

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This room includes a work desk with an ergonomic chair and a private bathroom with a hairdryer and free bath amenities.

Deluxe King Room

Max 2 Adults

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This room features a sofa bed, along with a work desk with an ergonomic chair.

Junior King Suite with Sofa Bed

Max 4 Adults

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This suite features a separate living room area with a sofa bed.

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Hilton Garden Inn Louisville Mall Of St. Matthews is featured in

49 Best Hotels In Louisville

$ 67 onwards

Guest Ratings For This Property

8.8

Based on 197 Reviews

100% verified reviews

Comfort

9.35

Cleanliness

9.29

Value For Money

8.48

Facilities

9.05

Reviewers Mention About Hilton Garden Inn Louisville Mall Of St. Matthews

The reviewer noticed the hotel while grocery shopping and decided to stay due to its convenient location. They were pleased with the cleanliness and the fact that the hotel allowed dogs, offering a d (Read More)esignated area for them and providing doggy bags. Although there was a slight issue with check-in, the staff was helpful in finding a solution. The only complaint was a squeaky bed and possibly clogged shower drainage, but the reviewer forgot to mention it. They were also able to request a late check-out without any additional payment.

Guest Reviews

Stacy

young couple

10.0

Exceptional

Would definitely stay here again

It was very close to the hospital- I was scheduled for surgery at 5am the next morning & room was very clean and comfortable and close to lots of shopping and restaurants

Published on 16 Dec 2023

Anonymous

solo traveller

10.0

Exceptional

Very nice staff and great comfortability.

The location, the layout of the rooms and the amenities.

The property could have been a little more clean, the food could have been more accommodating and the prices for food and drinks are very high.

Published on 02 Dec 2023

James

young couple

4.0

Disappointing

Will probably look for another place

Main staff behind the counter was dressed in a shabby t-shirt and jeans Didnt know how to key our room cards and we had to make two trips down the elevator to get the key problem solved. When she tried to call her manager she couldnt get through to anyone. Had to wait for about 10 mins before we finally got into our room. Two of the floors smelled like pot.

Published on 01 Nov 2023

Osman

solo traveller

10.0

Exceptional

Great place to stay with great people.

Every thing clean and nice great people. Food was amazing also the staff is very friendly also amazing place, to stay I cant wait to be there again. Thank you all.

Just keep it up great job.

Published on 30 Oct 2023

Vincent

family with young children

1.0

Bad

Over priced!

I booked the room for $190 and was charged $340 for a one night stay. I was not notified of the increase until I checked into the hotel

Published on 21 Oct 2023

Timothy

family with young children

9.0

Superb

Very convenient

Rooms were wonderful with exception to a toilet holder that fell off the wall.

The breakfast had a pretty good variety of foods but unfortunately weren't kept hot.

Published on 09 Oct 2023

Keely

young couple

10.0

Exceptional

Mainly, the very helpful employees.

Published on 03 Oct 2023

Camilla

family with young children

10.0

Exceptional

It was spotless, room clean and staff helpful and pleasant

The decor was a bit auster but that is just my taste.

Published on 02 Oct 2023

Anonymous

young couple

10.0

Exceptional

Perfect location

Published on 11 Sep 2023

Bonnie

family with young children

9.0

Superb

Charging

Breakfast Price, Cigarettes in the front desk

Published on 11 Sep 2023

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Top Facilities

parking

bar

See All Facilities

All Facilities for Hilton Garden Inn Louisville Mall Of St. Matthews

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Auditory guidance, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Sofa bed, Heated pool, Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Refrigerator, Kid meals, Microwave, Vending machine (drinks), Restaurant, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Media & Technology	Cable channels, TV, Video, Flat-screen TV, Telephone.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Indoor pool.
Transport	Accessible parking.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Hilton Garden Inn Louisville Mall Of St. Matthews

Check Room Options And Availability

Room Types Available

Hilton Garden Inn Louisville Mall Of St. Matthews is featured in

Guest Ratings For This Property

Reviewers Mention About Hilton Garden Inn Louisville Mall Of St. Matthews

Guest Reviews

Stacy

Exceptional

Would definitely stay here again

Anonymous

Exceptional

Very nice staff and great comfortability.

James

Disappointing

Will probably look for another place

Osman

Exceptional

Great place to stay with great people.

Vincent

Bad

Over priced!

Timothy

Superb

Very convenient

Keely

Exceptional

Exceptional

Camilla

Exceptional

Exceptional

Anonymous

Exceptional

Exceptional

Bonnie

Superb

Superb

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