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Hilton Garden Inn Louisville Mall Of St. Matthews

Highlands (8 kms from Louisville Zoo)
400 Sherburn Lane - Show on map

Ranked 10 out of 49 best hotels in louisville

8.7
197 reviews

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Room Types Available

King Room
  • Max 2 Adults
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    This room includes a work desk with an ergonomic chair and a private bathroom with a hairdryer and free bath amenities.

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    Deluxe King Room
  • Max 2 Adults
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    This room features a sofa bed, along with a work desk with an ergonomic chair.

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    Junior King Suite with Sofa Bed
  • Max 4 Adults
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    This suite features a separate living room area with a sofa bed.

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    King Room - Hearing Access
  • Max 2 Adults
    •

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    This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room includes a work desk with an ergonomic chair and a private bathroom with a hairdryer and free bath amenities.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
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    This room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    This room offers hearing-accessible amenities, including a visual alarm system and notification devices for the doorbell, door knock and incoming telephone calls.

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    Hilton Garden Inn Louisville Mall Of St. Matthews is featured in

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    Guest Ratings For This Property

    8.7
    Based on 197 Reviews
    100% verified reviews

    Comfort

    9.34

    Cleanliness

    9.29

    Value For Money

    8.47

    Facilities

    9.03

    Reviewers Mention About Hilton Garden Inn Louisville Mall Of St. Matthews

    The reviewer noticed the hotel while grocery shopping and decided to stay due to its convenient location. They were pleased with the cleanliness and the fact that the hotel allowed dogs, offering a d (Read More)esignated area for them and providing doggy bags. Although there was a slight issue with check-in, the staff was helpful in finding a solution. The only complaint was a squeaky bed and possibly clogged shower drainage, but the reviewer forgot to mention it. They were also able to request a late check-out without any additional payment.

    Guest Reviews

    Stacy
    young couple
    10.0
    Exceptional
    Would definitely stay here again
    It was very close to the hospital- I was scheduled for surgery at 5am the next morning & room was very clean and comfortable and close to lots of shopping and restaurants
    NA

    Published on 16 Dec 2023

    Anonymous
    solo traveller
    10.0
    Exceptional
    Very nice staff and great comfortability.
    The location, the layout of the rooms and the amenities.
    The property could have been a little more clean, the food could have been more accommodating and the prices for food and drinks are very high.

    Published on 02 Dec 2023

    James
    young couple
    4.0
    Disappointing
    Will probably look for another place
    Main staff behind the counter was dressed in a shabby t-shirt and jeans Didnt know how to key our room cards and we had to make two trips down the elevator to get the key problem solved. When she tried to call her manager she couldnt get through to anyone. Had to wait for about 10 mins before we finally got into our room. Two of the floors smelled like pot.

    Published on 01 Nov 2023

    Osman
    solo traveller
    10.0
    Exceptional
    Great place to stay with great people.
    Every thing clean and nice great people. Food was amazing also the staff is very friendly also amazing place, to stay I cant wait to be there again. Thank you all.
    Just keep it up great job.

    Published on 30 Oct 2023

    Vincent
    family with young children
    1.0
    Bad
    Over priced!
    I booked the room for $190 and was charged $340 for a one night stay. I was not notified of the increase until I checked into the hotel

    Published on 21 Oct 2023

    Timothy
    family with young children
    9.0
    Superb
    Very convenient
    Rooms were wonderful with exception to a toilet holder that fell off the wall.
    The breakfast had a pretty good variety of foods but unfortunately weren't kept hot.

    Published on 09 Oct 2023

    Keely
    young couple
    10.0
    Exceptional
    Exceptional
    Mainly, the very helpful employees.

    Published on 03 Oct 2023

    Camilla
    family with young children
    10.0
    Exceptional
    Exceptional
    It was spotless, room clean and staff helpful and pleasant
    The decor was a bit auster but that is just my taste.

    Published on 02 Oct 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Exceptional
    Perfect location

    Published on 11 Sep 2023

    Bonnie
    family with young children
    9.0
    Superb
    Superb
    Charging
    Breakfast Price, Cigarettes in the front desk

    Published on 11 Sep 2023

    Top Facilities

    Bar

    Wifi

    Pets allowed

    Pool

    Food

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