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Hilton Garden Inn Snowdonia

Conway Road - Show on map

Ranked 29 out of 50 best hotels in llandudno

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Room Types Available

Deluxe King Room
  • Max 3 Adults
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    This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    Junior King Suite
  • Max 3 Adults
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    This suite is air-conditioned and features a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

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    King Room with Sofa Bed and Lagoon View
  • Max 3 Adults
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    This triple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    King Room with Sofa Bed
  • Max 3 Adults
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    This triple room is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

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    Queen Room - Mobility Accessible
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.

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    Twin Room
  • Max 2 Adults
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    The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

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    Twin Room with Lagoon View
  • Max 2 Adults
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    The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 2 beds.

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    Hilton Garden Inn Snowdonia is featured in

    Guest Ratings For This Property

    8.2
    Based on 1874 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.88

    Value For Money

    7.94

    Facilities

    8.58

    Reviewers Mention About Hilton Garden Inn Snowdonia

    Guests enjoyed their stay at Hilton Garden Inn Snowdonia, praising the large, beautiful, and clean room, as well as the friendly staff. The location was ideal for sports and walking, offering a peace (Read More)ful break in Snowdonia. While the restaurant and service were praised, the nearby closed adventure park affected the overall atmosphere. Breakfast was average, but they accommodated custom orders. Despite some minor drawbacks, guests appreciated the spacious rooms and pleasant experience.

    Guest Reviews

    King
    young couple
    10.0
    Exceptional
    Beautiful location will definitely return
    All of it was beautiful
    Nothing

    Published on 04 Jan 2024

    Jenny
    young couple
    8.0
    Very good
    Very good
    Shower area was seperate to the toilet which we really liked
    hash browns at breakfast were cold every morning plates could do with being warm to serve breakfast on other than that everything else was nice.

    Published on 04 Jan 2024

    Molly
    young couple
    6.0
    Pleasant
    Lovely location, expectation of hotel doesnt match the bold price tag
    The rooms were a nice size, they were well planned with furniture placement and shower and toilet facility very modern. The kind size bed was lovely as was having a large flat screen tv and sofa bed, we also enjoyed the Smeg brand kettle and fridge inside the room. The in house restaurant was very nice for food, service good, decor lovely and the food was fantastic along with a large variety and fresh produce. The spa facilities also were nice, there were more than one thermal pool and sauna/steam room. The location is great for a small village 20 minutes away for food and drinks and outdoor clothing shops - also has a park and a few pubs. 20 minutes down the road is a lovely waterfalls and if you drive out further of course you can hike the infamous Snowdon mountain. Plenty of walks around if you dont wish to hike such as lovely forest national trust paths etc.
    Check in wasnt up to scratch with a Hilton hotel, besides being busy due to is being NYE the front of house staff seemed to have a lack of enthusiasm, very blunt and quite rude when we attempted to ask questions regarding facilities etc. The breakfast is a typical buffet where the food is warm at best - sausages quite tough and if you want to order eggs as you like you have to go up to the buffet. Wait for the chef, ask then wait 5 minutes or go down eat then go back up to collect, at busy times they didnt remember who had ordered what so sometimes the eggs were given to whoever was asking for them and they were ready there. The dog friendly portion of the restaurant is essentially the bar with very high up tables and stools - not great for sitting comfortable for a nice meal and the dog only section allows others to sit there with no dogs so when it was busy we couldnt have lunch as no tables available at the dog friendly section due to other families taking them all up. The aircon control panel in the room does not work - it was confirmed the hotel have control of this and it is set on a timer on certain points of the day so you cannot control the temp of the room you have to call down. We noted it was password coded if you wanted it on outside the allocated times - not great when you have a dog in the room and it was 22 degrees. The spa is nice but overpriced considering you do not get any treatments. 60 per person to only use a pool and sauna is not justifiable. The robes also were very worn with broken belt loop holders. All in all if youre wanting a nice relaxing stay in Snowdonia there are much more variety of hotels which offer the basics better for a fraction of the cost. The real driving factor for this hotel is their water sports facilities which are shut during winter.

    Published on 02 Jan 2024

    Gareth
    young couple
    5.0
    Passable
    Lovely hotel
    Very freindly staff
    Resteraunt had a serioues staffing problem Staff tried their best but but just one waitress and a bloke clearly drafted in struggled Due to location no real alternative than to eat in hotewl Waited an hour tro get fed Others longer I think

    Published on 02 Jan 2024

    Bethan
    family with young children
    3.0
    Poor
    Poor
    Food

    Published on 02 Jan 2024

    Gareth
    young couple
    8.0
    Very good
    Very good
    The hotel is in a great location. Fantastic facilities especially the spa. Rooms were clean and modern
    Breakfast room was a little cramped and the shower gel was all ran out.

    Published on 01 Jan 2024

    Matthew
    young couple
    8.0
    Very good
    Very good
    Nice big clean room very modern
    Staff where not the friendliest of people

    Published on 31 Dec 2023

    James
    group
    7.0
    Good
    Good
    Everything else beside the food was really good.
    Food

    Published on 30 Dec 2023

    Dil
    young couple
    4.0
    Disappointing
    Dont give your card details.
    Rude staff, I booked and paid for my stay via booking .com. But hotel has charged me again using my card details which I had to give on arrival day for another 100 as deposit. When i realised they charged me for whole stay again I tried to contact the hotel and they were very rude to me. I have tried nearly 5 times to get hold to someone who can assist me and failed. Very poor customer service .

    Published on 29 Dec 2023

    Dawn
    young couple
    4.0
    Disappointing
    Poor customer service and definitely not worth the money. Such a disappointment for what was meant to be a special occas
    The hotel is really nice as its new.
    Service was terrible. The queue for the evening meal was ridiculous despite me booking a table. Once seated it was a long time before our order was taken then when the food finally did come it was like warm and bland (I had Thai curry). We had to wait ages for the bill. We complained at reception and they said they hadnt planned the rota to accommodate so many visitors! The shower in the bathroom dripped all night keeping us awake. We had to put a towel under it. Breakfast is served until 10:30 however when we went at 10 there was hardly any food left and they were starting to clear things away. Poor!

    Published on 29 Dec 2023

    Top Facilities

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