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Hilton Garden Inn Winston-Salem/Hanes Mall

Ardmore (7 kms from Tanglewood Park)
1325 Creekshire Way

Ranked 10 out of 23 best hotels in winston salem

7.4
193 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    This room offers a flat-screen TV, microwave, and refrigerator.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room offers a flat-screen TV, microwave, and refrigerator.

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    King Room with Bath Tub - Mobility Access
  • Max 2 Adults
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    This room offers a flat-screen TV, microwave, and refrigerator.

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    King Room with Roll-In Shower - Mobility Access
  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds and Accessible Tub - Mobility Access
  • Max 4 Adults
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    The quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 2 beds.

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    Hilton Garden Inn Winston-Salem/Hanes Mall is featured in

    Guest Ratings For This Property

    7.4
    Based on 193 Reviews
    100% verified reviews

    Comfort

    8.48

    Cleanliness

    8.4

    Value For Money

    7.73

    Facilities

    7.73

    Reviewers Mention About Hilton Garden Inn Winston-Salem/Hanes Mall

    The Hilton Garden Inn Winston-Salem/Hanes Mall receives positive reviews, with guests praising the helpful and friendly staff members. Noah, Bob, Hilary, Ellen, Barbara, Dee, and Nick are singled out (Read More) for exceptional service. Guests also appreciate the clean and comfortable rooms, with recent renovations making a positive impact. The food is highly regarded, with a good selection on the menu. The only downside mentioned is the humidity in the rooms. The location is convenient for shopping and dining options.

    Guest Reviews

    Maxwell
    solo traveller
    8.0
    Very good
    Very good
    Easy access to my vehicle. Peaceful.
    I was charged $50 extra than quoted. Assuming it was a deposit. Hopefully it is returned

    Published on 27 Dec 2023

    Ayers
    review category business travellers
    6.0
    Pleasant
    Great property, bad staffing
    Very clean, nice rooms, comfortable beds
    After checkout, my card got double charged. After a week of no return calls from management, I had to file a dispute with my card company. After another week of constant voicemails to the GM, I still have not heard anything

    Published on 16 Nov 2023

    Bridget
    family with young children
    10.0
    Exceptional
    Exceptional
    Always enjoy our stay when visiting family in Raleigh Friendly staff. Good breakfast.Nice rooms.
    No complaints

    Published on 13 Nov 2023

    Phamber
    young couple
    10.0
    Exceptional
    NIce
    The room size and the location of the hotel.
    To pay for breakfast

    Published on 02 Nov 2023

    Rhonda
    young couple
    10.0
    Exceptional
    Would recommend to friends.
    The breakfast was great. Prepared by a chef. We ordered and our choices were individually made while we waited.
    Mattress was old, uncomfortable. Furniture old, dated. But, hotel was in the middle if a renovation.

    Published on 27 Oct 2023

    Ko
    review category business travellers
    8.0
    Very good
    Pleasant stay
    The service is good.
    My mattrass is sagging in the middle. At least they should throw the bin everyday

    Published on 18 Oct 2023

    Jeffrey
    young couple
    6.0
    Pleasant
    Pleasant
    Good location
    Needed updates. The wall paper coming off the wall in the bathroom. Out dated decor.

    Published on 08 Oct 2023

    Michael
    young couple
    8.0
    Very good
    Very good
    There was a smell to my room.

    Published on 04 Oct 2023

    Kristine
    young couple
    9.0
    Superb
    Superb
    Walking path for pets.

    Published on 13 Sep 2023

    Teresa
    young couple
    9.0
    Superb
    Stayed here since 2012, we'll be back
    Room was good, bed was comfortable, shower had nice water pressure and lots of hot water. Had a closet, desk, night stands, lamps, lounge chair,ottoman. Plugs next to bed for cell phone. Mini fridge, ice machine down the hall. Indoor pool. Small store, bar, restaurant. Food was good, we had breakfast.The employees are so nice here.
    Unfortunately they're remoldeing and over half their parking lot had containers and work trucks so parking was awful for a booked hotel. I get it but made it terrible to park, I don't like not being able to see my car in a hotel, especially for the price we paid, no security so kinda on your own with that. We just unloaded everything and took to room.

    Published on 28 Aug 2023

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    Top Facilities

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    All Facilities for Hilton Garden Inn Winston-Salem/Hanes Mall

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
    Accessibility Toilet with grab rails.
    Bathroom Bath or shower, Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Room service, Tea/Coffee maker, Bar.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service.
    Media & Technology Radio, Cable channels, TV, Video, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Express check-in/check-out, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Swimming pool, Fitness centre.
    Transport Accessible parking.
    Shops Minimarket on site.

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