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Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Downtown Gatlinburg (1 kms from Gatlinburg Space Needle)
404 Historic Nature Trail

Ranked 7 out of 11 resorts in pigeon forge

8.8
276 reviews

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Room Types Available

Standard Room - Non-Smoking
  • Max 4 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Deluxe Room
  • Max 4 Adults
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    Bed type preferences cannot be guaranteed. Features a sofa bed, kitchen and balcony or patio.

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    Two-Bedroom Villa
  • Max 8 Adults
    •
  • 2 Photos available
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    This villa features a fully equipped kitchen and a living room with a sofa. Landry facilities are also included.

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    One-Bedroom Villa
  • Max 4 Adults
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    Features a private patio, a kitchenette, a fireplace and a washer/dryer.

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    Two-Bedroom Villa - Disability Access Roll in Shower
  • Max 8 Adults
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  • 2 Photos available
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    Guests will have a special experience as the villa provides a fireplace. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned villa features a private bathroom, a washing machine, a tea and coffee maker as well as a patio. The unit offers 4 beds.

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    Two-Bedroom Signature Villa
  • Max 6 Adults
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  • 2 Photos available
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    This villa's special features are the hot tub and the fireplace. Providing free toiletries and bathrobes, this villa includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The villa also provides guests with a barbecue. This air-conditioned villa comprises a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit offers 3 beds.

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    Four-Bedroom Signature Villa
  • Max 10 Adults
    •
  • 2 Photos available
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    The hot tub and fireplace are the special features of this villa. The spacious villa provides air conditioning, a washing machine, as well as a private bathroom featuring a walk-in shower and a bath. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The villa also offers a barbecue. This villa features a tea and coffee maker, a seating area, a flat-screen TV with cable channels and a patio. The unit offers 6 beds.

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    Three-Bedroom Signature Villa
  • Max 8 Adults
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    This villa's special features are the hot tub and the fireplace. Providing free toiletries and bathrobes, this villa includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the kitchen. The villa also offers a barbecue. This air-conditioned villa consists of a dining area, a flat-screen TV with cable channels a washing machine and a patio. The unit offers 4 beds.

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    Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.8
    Based on 276 Reviews
    100% verified reviews

    Comfort

    9.2

    Cleanliness

    9.23

    Value For Money

    8.46

    Facilities

    9.08

    Reviewers Mention About Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

    The Holiday Inn Club Vacations Smoky Mountain Resort is a well-maintained property with clean rooms and great amenities. The indoor and outdoor pools, hot tubs, and water park are enjoyable for both (Read More)kids and adults. The location is ideal, close to downtown restaurants and shopping. One reviewer mentioned the outstanding suite with a kitchen and multiple bedrooms. The only complaint was about an awkwardly placed bathtub in one of the rooms. Overall, the resort is highly recommended for family vacations.

    Guest Reviews

    Anonymous
    young couple
    9.0
    Superb
    We enjoyed our stay.
    Size of unit, balcony, fireplace in unit
    Fire alarm went off several times during first night of stay requiring us to leave room and walk down 6 floors of stairs. This was corrected but not much sleep for one night.

    Published on 16 Nov 2023

    Amber
    young couple
    5.0
    Passable
    Passable
    Location was good. Received $180 in free food for going to the timeshare presentation.
    It is expensive for what it is. No breakfast. There are no vending machines. No ice machines. The 90-minute timeshare presentation - they do not understand no means no. It's very noisy outside early every morning.

    Published on 15 Nov 2023

    Matt
    family with young children
    3.0
    Poor
    Disappointed with the hotel. Should of looked at other placed to avoid the time share push.
    Close to all the action. Catholic Church next door. Easy parking.
    Pool/water park at the Holiday Inn Express was ice cold. Water was 60 degrees in the water park. Time share push-wouldn't take no for an answer.

    Published on 06 Nov 2023

    Kathleen
    young couple
    8.0
    Very good
    Nice location, clean room. Shower is dangerous. Don't want to have to listen to timeshare info.
    I did not like the check in procedure. I checked in with one person then they sent me to another person across the room to obtain my keys and was pressured to listen to a timeshare presentation which we kept saying we did not wish to do. After driving for 7 hours we did not need to have a staff member try to talk us into listening to a timeshare presentation. The checkin took longer because of this. i have never experienced such a frustrating check in process. She was so focused on the timeshare presentation that they did not tell us which door to enter, where to put our trash, no coffee in the lobby, and that we had to wash our own towels.
    (Read More)
    Room was nice except for the tub/shower combination. It is an accident waiting to happen. You have to step over the large tub to get in the shower. I cannot imagine some people are able to do that. I would replace these with a walk in shower and forget the tub. There was also a noisy cart that came by our room around 7:00am each day which woke us up most morning.

    Published on 01 Nov 2023

    Jeffrey
    family with young children
    6.0
    Pleasant
    Just ok
    Location in Gatlinburg
    Room was weathereddont feel like it was worth $500 a night

    Published on 15 Oct 2023

    Mcelroy
    family with young children
    5.0
    Passable
    Good location, good facilities, didn't like the aggressive sell of Holiday Inn membership
    The location was useful to get straight into the Smoky Mountains.
    On arrival there was a hard sell tactic from one of the staff members to sign up for a 90 minute introduction in order to get money off at local restaurants. I had screaming children in the car and was clear i didn;t want to spend 90 minutes of my holiday doing that , but he was aggressively pushy/

    Published on 13 Oct 2023

    Andrew
    family with young children
    10.0
    Exceptional
    Great trip, and we will be back.
    The pools and water slides were a huge hit with the kids. Our room was very clean and comfortable.
    Nothing.

    Published on 07 Oct 2023

    Kelly
    young couple
    7.0
    Good
    Good
    The room and the view
    The bed was hard

    Published on 04 Oct 2023

    Nathan
    family with young children
    1.0
    Bad
    Bad
    The two ladies at front desk were very mean and unprofessional

    Published on 02 Sep 2023

    Frederick
    young couple
    10.0
    Exceptional
    Very nice
    Great location and very clean. The staff is very friendly.
    Nothing

    Published on 02 Sep 2023

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    Top Facilities

    parking

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    All Facilities for Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

    Category Facilities
    Activities Billiards, Table tennis.
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Additional toilet, Spa bath, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Washing machine, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors, Tumble dryer, Air conditioning, Desk, Carpeted, Fan, Hot tub, Fireplace, Cleaning products.
    Food & Drink Kitchenware, Stovetop, Kitchenette, Oven, Coffee machine, Dining area, BBQ facilities, Barbecue, Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Toaster, Kitchen, Vending machine (snacks), Dining table, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Services Internet services, Free WiFi, WiFi.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology DVD player, Blu-ray player, Flat-screen TV, Telephone, Cable channels, TV, Game console, Radio, Video games.
    Common areas Outdoor fireplace, Games room, Picnic area.
    Reception services ATM/cash machine on site, Tour desk, Concierge service, 24-hour front desk, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site, Free parking, WiFi available in all areas.
    Entertainment and family services Books, DVDs, or music for children, Indoor play area, Board games/puzzles.
    Pool and wellness Outdoor pool (all year), Kids' pool, Indoor pool (all year), Swimming pool, Water slide, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Hot tub/Jacuzzi, Indoor pool.
    Transport Accessible parking, Public transport tickets, Parking garage.
    Outdoor & View Patio, View, Balcony.
    Shops Minimarket on site.

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