Holiday Inn Express & Suites Charlotte Southwest, an IHG Hotel, Charlotte

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Standard King Room

Max 2 Adults

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This double room provides air conditioning and a flat-screen TV. The unit offers 1 bed.

Queen Room with Two Queen Beds with Lakeview

Max 4 Adults

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This double room provides air conditioning and a flat-screen TV. The unit offers 2 beds.

Other Suite - Non-Smoking

Max 4 Adults

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This suite provides air conditioning and a flat-screen TV.

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All Facilities for Holiday Inn Express & Suites Charlotte Southwest, an IHG Hotel

Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms.
Safety features	Hand sanitizer in guest accommodation and key areas.
Media & Technology	Flat-screen TV.
Food & drink safety	Breakfast takeaway containers.
Reception services	24-hour front desk.
Physical distancing	Physical distancing rules followed, Single-room air conditioning for guest accommodation.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Room Amenities	Air conditioning.
Pool and wellness	Swimming Pool, Fitness centre, Outdoor pool, Outdoor pool (seasonal).

Guest Ratings For This Property

8.7

Based on 695 Reviews

100% verified reviews

Comfort

9.08

Cleanliness

9.07

Value For Money

8.69

Facilities

8.89

Reviewers Mention About Holiday Inn Express & Suites Charlotte Southwest, an IHG Hotel

This Holiday Inn Express & Suites Charlotte Southwest is highly praised for its cleanliness and ease of access. Reviewers recommend it for both layovers and business trips. The rooms are described as (Read More) clean and comfortable. The breakfast menu is highly rated, with reviewers calling it amazing. There is also a vending machine available for snacks and drinks.

Guest Reviews

Nadirrah

with friends

10.0

Exceptional

Clean and quiet

Published on 05 Dec 2023

Matthew

young couple

10.0

Exceptional

We had our wedding held on October 21st and stayed the evening everything was perfect

Everything

Published on 18 Nov 2023

Anonymous

young couple

9.0

Superb

I will definitely be staying here again. The staff were respectful, check in was quick, room was clean. The breakfast wa

The location, cleanliness and how quiet it was

The breakfast

Published on 17 Nov 2023

Melani

family with young children

9.0

Superb

Great place!

We liked everything and the staff!

Nothing

Published on 08 Nov 2023

Thimas

review category business travellers

8.0

Very good

It was beautiful. Front desk people were excellent.

Breakfast was very bad. Didnt have waffles. Pancake machine didnt work. Eggs & sausage were awful. Didnt have good cream cheese. You should have a milk dispensing machine, not poured from a gallon.

Published on 07 Nov 2023

Tyrone

young couple

10.0

Exceptional

We enjoyed our stay

Beds were very comfortable and room clean

Location too far away from everything but it was quiet

Published on 06 Nov 2023

Tracy

solo traveller

10.0

Exceptional

Good relaxed room

Nice location

Nothing

Published on 02 Nov 2023

Diane

family with young children

7.0

Good

The brightness of lobby and room was well equipped. Check out staff very friendly and wrote down our compliant on AC.

Noisy air conditioner, very loud rumbling fan kept us awake most of night. Check in staff not fri,no smile or acknowledgement.

Published on 30 Oct 2023

Okechukwu

solo traveller

4.0

Disappointing

Even though I requested room service to clean and refresh the room, it was not done.

I was given a 1st floor room. I appreciated that it was close to the Breakfast area. I appreciated the daily hot breakfast. The availability and temperature of the items are always appropriate. Even the condiments provided were plentiful and sufficient.

Even though I requested room service to clean and refresh the room, it was not done. The hotel requires that you submit a small form to specify which services you would like performed once during your stay. When I inquired about the faliure to perform the services I specified and submitted on-time, I was given an apology and an offer to take 10% of my bill. I accepted both the offer and a stack of towels and bedsheets to refresh my own room. The offer wasn't in writing and did not appear on my final invoice and now the hotel is not being responsive. The room was directly across from the hotel's laundry room. I often had to avoid being hit by laundry carts when leaving the room. Non-Dairy milk would be a great. The bread seemed stale. There was no way to tell if cheese eggs or non-cheese eggs were going to be served.

(Read More)

Published on 25 Oct 2023

Anonymous

young couple

4.0

Disappointing

If room had been cleaned it would have been a great stay

Kind and helpful workers, receptionist, front desk etc. free breakfast

Two dogs with owner exited from elevator which had excrement on them. They tracked it into the building, inside the elevator and up to the 3d floor landing and carpet. The receptionist cleaned up the elevator. I thought dogs were not allowed. The uncarpeted portion of my room( entrance and bathroom) had dust balls and long hair along the walls. Looks like it wasnt cleaned properly. The telephone didnt work in the room

Published on 23 Oct 2023